Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65690 Views
  • 48 replies
  • 107 likes
  • 65690 Views
  • 48 replies
  • 107 likes

LETRAS ERRÓNEAS

¿Qué ocurre cuando encuentras letras erróneas? ES imposible corregirlo?? Debería haber alguna opción, hay faltas de ortografía incluso, y letras mal escritas, importadas incorrectamente

  • Visitor
  • ¿Qué ocurre cuando encuentras letras erróneas? ES imposible corregirlo?? Debería haber alguna opción, hay faltas de ortografía incluso, y letras mal escritas, importadas incorrectamente
  • osornios
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Feature Request - Include Artists' "Where From"/"Origin" in Bios

Hey there, I'd like to suggest a small but impactful feature addition:Current Feature: "Now Playing" gives rich insights into the artist's music.The Gap: It doesn't include the artist's country of origin.Why It Matters:Artist origins enrich cultural ...

  • Casual Listener
  • Hey there,   I'd like to suggest a small but impactful feature addition: Current Feature: "Now Playing" gives rich insights into the artist's music. The Gap: It doesn't include the artis...
  • osornios
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • artist bios
    artist data
    Now playing
  • 259 Views
  • 1 replies
  • 0 likes

Prevent an audiobook from being suggested.

I am being suggested religious content for a religion I am not apart of. I have marked the audiobook as not interested about 2 dozen times and reported the content for "Content I don't like" 3-5 times. Despite all of that it is ALWAYS the first sugge...

  • Newbie
  • I am being suggested religious content for a religion I am not apart of. I have marked the audiobook as not interested about 2 dozen times and reported the content for "Content I don't like" 3-5 t...
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can see my name on credit as an arranger, but I can't find my artist page

PlanPremiumCountryKoreaDeviceiPhone 13 My Question or IssueThe song that I participated by an arranger is already on Spotify.I can see my name on credit as an arranger, but I can't find my artist page.Can't I get an artist page just by participating ...

  • Newbie
  • Plan Premium Country Korea Device iPhone 13   My Question or Issue The song that I participated by an arranger is already on Spotify. I can see my name on credit as an arranger, but I c...
  • Vasil
  • Moderator
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Post songs on YouTube

Can I publish songs on YouTube, add an embed with a video description of the song, add the song's lyrics in the montage, and, for example, perform some kind of amplification of the song and raise its volume? Is this legal to use on YouTube and Spotif...

  • Visitor
  • Can I publish songs on YouTube, add an embed with a video description of the song, add the song's lyrics in the montage, and, for example, perform some kind of amplification of the song and raise its...
  • Maria
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Locked Podcast for Plan Manager but available for Plan Member

PlanPremium CountryUSA Deviceplan manager - iPhone 13 Proplan member - Samsung Operating SystemiOS 17.2.1android My Question or IssueI’m the Plan Manager and use an iPhone while my partner is listed as a plan member on my account using an android pho...

  • Casual Listener
  •   Plan Premium   Country USA   Device plan manager - iPhone 13 Pro plan member - Samsung   Operating System iOS 17.2.1 android    My Question or Issue I’...
  • Ivelina
  • Moderator
  • 553 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 553 Views
  • 5 replies
  • 0 likes

Superuser Contribution Endless YouTube videos on Spotify

PlanPremium familyCountry Device(iPhone 12Operating System(iOS 16) My Question or IssueWe are using the family plan and my 11 year old have a normal account for his music listening. His account on his iPhone is governed by me and he can’t use his pho...

  • Newbie
  • Plan Premium family Country   Device (iPhone 12 Operating System (iOS 16)   My Question or Issue We are using the family plan and my 11 year old have a normal account for his musi...
  • Ellafrenning
  • Visitor
  • 325 Views
  • 2 replies
  • 1 likes
  • 325 Views
  • 2 replies
  • 1 likes

Superuser Contribution No download option in Premium

I have a Premium Individual plan and I have no download option anywhere in the app.

  • Visitor
  • I have a Premium Individual plan and I have no download option anywhere in the app.
  • Ri26
  • Visitor
  • 1357 Views
  • 4 replies
  • 0 likes
  • 1357 Views
  • 4 replies
  • 0 likes

Superuser Contribution Canadian Content is Lacking

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere are several Canadian Bands who had relatively successful hits in Canada, possibly throu...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There a...
  • Joan
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist hour

PlanPremiumCountry DeviceComputerOperating SystemWindows 11 My Question or IssueI want to planned all my musical day with playlistExample, at 11am i want to automatically listen playlist 1, at 2pm i want to automatically listen playlist 2, etc...

  • Newbie
  • Plan Premium Country   Device Computer Operating System Windows 11   My Question or Issue I want to planned all my musical day with playlist Example, at 11am i want to automatica...
  • Eni
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Unable to play BBC Podcasts in Tesla/Spotify app

PlanPremiumCountry UK DeviceTesla Model YOperating SystemTesla My Question or IssueI can only access BBC podcasts ( Chequered Flag / Tech life) through Spotify in my Tesla because there is no Sounds app. However when I go to play an episode the BBC e...

  • Newbie
  • ...hone ). Popular consensus is this may be because Tesla use a sim purchased in the Netherlands to supply the data plan. I also understand the BBC has country limits. But this is UK content trying t...
  • simonhudson
  • Casual Listener
  • 2238 Views
  • 8 replies
  • 3 likes
  • 2238 Views
  • 8 replies
  • 3 likes

Superuser Contribution Chipinkos - Girlfriend metadata

The credited as "Girlfriend" and attributed to "Chipinkos" actually is named "X Girlfriend" by and the actual artists are Zola (feat. Maduvha), from the album "Bhambatha", 2004. Chipinkos had nothing to do about this song. https://www.discogs.com/rel...

  • Newbie
  • The credited as "Girlfriend" and attributed to "Chipinkos" actually is named "X Girlfriend" by and the actual artists are Zola (feat. Maduvha), from the album "Bhambatha", 2004. Chipinkos had nothing...
  • Maria
  • Moderator
  • 301 Views
  • 3 replies
  • 0 likes
  • 301 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Certain songs have disappeared and are no longer available. What happened?

Certain songs are gone. Case in point, "A Little Bit of Bad" by NRBQ and "The Sun Ain't Gonna Shine Anymore" by The Walker Brothers. Any clue??

  • Newbie
  • Certain songs are gone.  Case in point, "A Little Bit of Bad" by NRBQ and "The Sun Ain't Gonna Shine Anymore" by The Walker Brothers.   Any clue??
  • 12164756607
  • Casual Listener
  • 30821 Views
  • 25 replies
  • 1 likes
  • Web Player
  • 30821 Views
  • 25 replies
  • 1 likes

Missing songs from the English Band "Depeche Mode"

Hello,Listening to the songs of the English music band called "Depeche Mode" on Spotify I notice that the 2 following songs are missing:1) "Personal Jesus [Kazan Cathedral Mix]" from the Remixes compilation album "Electrospective (Remix Album)"2) "Ph...

  • Regular
  • Hello, Listening to the songs of the English music band called "Depeche Mode" on Spotify I notice that the 2 following songs are missing: 1) "Personal Jesus [Kazan Cathedral Mix]" from the Remixes ...
  • Noah
  • Spotify Star
  • 938 Views
  • 1 replies
  • 0 likes
  • missing songs
  • 938 Views
  • 1 replies
  • 0 likes

Missing songs on an album

I'm trying to listen to the song Can't Take My Eyes off of you, right? I go to the Jersey Boys soundtrack, and it's not there. What's with that? Why is that not included? I know it should be. I've listened to the song before on the same album. Why is...

  • Newbie
  • I'm trying to listen to the song Can't Take My Eyes off of you, right? I go to the Jersey Boys soundtrack, and it's not there. What's with that? Why is that not included? I know it should be. I've li...
  • Noah
  • Spotify Star
  • 1183 Views
  • 1 replies
  • 5 likes
  • 1183 Views
  • 1 replies
  • 5 likes

Superuser Contribution Missing the daily mixes!

PlanPremiumCountryUSA DeviceiPhone 12 My Question or IssueI miss the daily mixes so much! That was my primary way of listening to Spotify for awhile and I don’t get the same good recommendations from the DJ or the daylist. I like the daylist sometime...

  • Visitor
  • Plan Premium Country USA   Device iPhone 12   My Question or Issue I miss the daily mixes so much! That was my primary way of listening to Spotify for awhile and I don’t get the sa...
  • vlant
  • Casual Listener
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

Stop removing content!

I like music, I like to have access to the music I like. So to scroll down my liked list to see numerous songs blackout out and unavailable its more than frustrating, it's pushing me to decide to stop paying you monthly to bring me what your not brin...

  • Regular
  • ...top paying you monthly to bring me what your not bringing me and go buy my music right out so you can't take back what I've paid for. So yeah my idea is simple, stop removing content from your the s...
  • Noah
  • Spotify Star
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Solved!! Premium Audiobooks in New Zealand

PlanFamily PremiumCountryNew Zealand DeviceSamsung Galaxy S10Operating SystemNot sure My Question or IssueI am the family plan manager for our family premium subscription and the audiobooks are all locked. Is this feature not available in New Zealand...

  • Newbie
  • Plan Family Premium Country New Zealand  Device Samsung Galaxy S10 Operating System Not sure   My Question or Issue I am the family plan manager for our family premium subscriptio...
  • davio10
  • Visitor
  • 895 Views
  • 3 replies
  • 0 likes
  • 895 Views
  • 3 replies
  • 0 likes

Superuser Contribution Missing Vocals in Song

Weird issue here. I'm hoping someone can explain what's happening and maybe who I could contact.So a few months ago, I heard this amazing song on the radio called Boa Noite by Karol Conka (sorry, don't know how to make an accent on reddit.). I. love....

  • Newbie
  • Weird issue here. I'm hoping someone can explain what's happening and maybe who I could contact. So a few months ago, I heard this amazing song on the radio called Boa Noite by Karol Conka (sorry,...
  • ashelton
  • Visitor
  • 1396 Views
  • 2 replies
  • 0 likes
  • 1396 Views
  • 2 replies
  • 0 likes