Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 64842 Views
  • 47 replies
  • 107 likes
  • 64842 Views
  • 47 replies
  • 107 likes

The Spotify Team not solves wrong content

PlanPremium CountrySpain DevicePC Operating SystemWindows 10 My Question or Issue On several occasions I have reported errors in the content of tracks or albums and they have not been resolved.Such errors are not unique to Spotify. I have been able t...

  • Newbie
  • Plan Premium   Country Spain   Device PC   Operating System Windows 10   My Question or Issue   On several occasions I have reported errors in the content of t...
  • geovanebento
  • Roadie
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Incorrect song text

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueSong "Ромашки" - Lely45, in Spotify has ru text version, but singer sing in Ukrainian languageCan will correct text to Ukrainian language ?

  • Casual Listener
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Song "Ромашки" - Lely45, in Spotify has ru text version, but singer sing in Ukrainian language ...
  • Alex
  • Spotify Legend
  • 277 Views
  • 3 replies
  • 0 likes
  • 277 Views
  • 3 replies
  • 0 likes

Superuser Contribution Most popular streams for playlist

Let's say I develop a playlist of a certain genre, be it 30 songs or 3,000. Will Spotify always list those song in my playlist by number of streams in the last week/month/year/whatever?

  • Casual Listener
  • Let's say I develop a playlist of a certain genre, be it 30 songs or 3,000.  Will Spotify always list those song in my playlist by number of streams in the last week/month/year/whatever? &n...
  • Mainely80s
  • Casual Listener
  • 316 Views
  • 2 replies
  • 0 likes
  • 316 Views
  • 2 replies
  • 0 likes

Superuser Contribution Wrong Song Playing in Album

There is a playback error in the album “Buxtehude: Membra Jesu Nostri” (Listed Artists: Cantus Cölln, Dietrich Buxtehude, Konrad Junghanel). Selecting the second track in the album (https://open.spotify.com/track/7oLeHsEozXoMNbNCgC21ik?si=bUPbB_JrTLG...

  • Regular
  • There is a playback error in the album “Buxtehude: Membra Jesu Nostri” (Listed Artists: Cantus Cölln, Dietrich Buxtehude, Konrad Junghanel).   Selecting the second track in the album (https://...
  • OscarDC
  • Moderator
  • 445 Views
  • 3 replies
  • 0 likes
  • 445 Views
  • 3 replies
  • 0 likes

Superuser Contribution Less covers, more original songs

Spotify's recommendations seem to consist almost solely of covers, hardly originals. Is there any setting to reduce the number of covers vs. originals that appear in recommendations and radio-lists? Or is this just due to the commercial model of Spot...

  • Newbie
  • Spotify's recommendations seem to consist almost solely of covers, hardly originals. Is there any setting to reduce the number of covers vs. originals that appear in recommendations and radio-lists? ...
  • AlejaR
  • Moderator
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Can't find these songs on Spotify

Hi people!There are some songs and albums that I personally like that I can't find on Spotify at the moment. It would be perfect if they could be added! Songs:Rage your dream - M.O.V.E.乌兰巴托的夜（Ulanbator Nights） - 谭维维九儿 - 谭晶只要有你 - 孙楠/那英天地都在我心中 - 秋野笑傲江湖...

  • Newbie
  • Hi people! There are some songs and albums that I personally like that I can't find on Spotify at the moment. It would be perfect if they could be added!   Songs: Rage your dream - M.O.V.E. ...
  • Maxim
  • Spotify Star
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cómo puedo desactivar el modo aleatorio en Spotify

En Spotify, en la sección de ajustes no me aparece nada sobre desactivar en modo aleatorio, muchas personas dicen que debería estar un botón con el icono de aleatorio cuando estoy escuchando una canción, pero a mí no me aparece

  • Visitor
  • En Spotify, en la sección de ajustes no me aparece nada sobre desactivar en modo aleatorio, muchas personas dicen que debería estar un botón con el icono de aleatorio cuando estoy escuchando una canc...
  • Dian
  • Spotify Legend
  • 1758 Views
  • 3 replies
  • 1 likes
  • 1758 Views
  • 3 replies
  • 1 likes

Superuser Contribution ??? ANYONE? Where/ how to find new releases / albums ???

Please help,I didn´t find any satisfying answers.How can I find new releases by date and category? I do not want to use "my" release radar...I want to find new stuff by release.Just like walking into the record store each month and check new albums. ...

  • Casual Listener
  • Please help, I didn´t find any satisfying answers. How can I find new releases by date and category?   I do not want to use "my" release radar... I want to find new stuff by release. Just ...
  • Eni
  • Moderator
  • 484 Views
  • 1 replies
  • 0 likes
  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Party and**bleep** gone?

Why is party and**bleep** by notorious gone on Spotify? I am located in Sweden but it seems to be more people than me that can’t play it.

  • Visitor
  • Why is party and**bleep** by notorious gone on Spotify?   I am located in Sweden but it seems to be more people than me that can’t play it.   
  • geovanebento
  • Roadie
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes

Prince of Egypt Soundtrack unavailable? Visible but I can’t play any songs

I can see the Prince of Egypt original movie soundtrack, save it and all, but I can’t play a single song except ‘River Lullaby’ by Amy Grant - what’s happening?

  • Visitor
  • I can see the Prince of Egypt original movie soundtrack, save it and all, but I can’t play a single song except ‘River Lullaby’ by Amy Grant - what’s happening?
  • geovanebento
  • Roadie
  • 1424 Views
  • 1 replies
  • 1 likes
  • 1424 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs not downloading

PlanPremiumCountryUSDeviceiPhone 14Operating SystemiOS 16.3.1 My Question or IssueSongs won’t download and even when I’m on WiFi the red download thing pops up randomly. I have storage on my phone, I deleted and offloaded the app and reinstalled it b...

  • Newbie
  • Plan Premium Country US Device iPhone 14 Operating System iOS 16.3.1   My Question or Issue Songs won’t download and even when I’m on WiFi the red download thing pops up randomly. &nbs...
  • AlejaR
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Global/Regional Charts

Hey there! I have some questions about how streams are calculated for Global Charts, such as: - The streams that are counted in the Global Charts, but do not belong to as especific territory/region (the surplus, after we add the regional ones) are on...

  • Casual Listener
  • Hey there!   I have some questions about how streams are calculated for Global Charts, such as:   - The streams that are counted in the Global Charts, but do not belong to as especific ...
  • Ba_GBS
  • Casual Listener
  • 1675 Views
  • 2 replies
  • 0 likes
  • global charts
    Regional Charts
    Spotify Charts
    Streams
  • 1675 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] feedback bug

hi there, I am reaching out about the feedback option next to songs and release radar suggestions. I continually press "hide this song," and ironically, the SAME tracks appear every week on my release radar. the current algorithm or setting does not ...

  • Casual Listener
  • hi there,   I am reaching out about the feedback option next to songs and release radar suggestions. I continually press "hide this song," and ironically, the SAME tracks appear every week on ...
  • chloemiu
  • Casual Listener
  • 816 Views
  • 4 replies
  • 1 likes
  • Desktop
    Playlists
  • 816 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify keeps recommending german songs to me and it keeps getting worse.

It has been going on for years. I've never listened german music, not that I hate it but I don't understand it and Spotify keeps recommending it to me for some reason and I don't know why and it keeps getting worse, like every 3rd song today. In year...

  • Visitor
  • It has been going on for years. I've never listened german music, not that I hate it but I don't understand it and Spotify keeps recommending it to me for some reason and I don't know why and it keep...
  • Alex
  • Spotify Legend
  • 538 Views
  • 1 replies
  • 0 likes
  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Visual Issue

PlanPremiumCountryUK DeviceSamsung A53, HP laptopOperating SystemAndriod 12, Windows 10 My Question or Issue Whenever I play a song, about 10 seconds in, the lyrics and the time bar at the bottom will skip back by about 2/3 seconds and will remain ou...

  • Casual Listener
  • Plan Premium Country UK   Device Samsung A53, HP laptop Operating System Andriod 12, Windows 10   My Question or Issue   Whenever I play a song, about 10 secon...
  • AlejaR
  • Moderator
  • 413 Views
  • 3 replies
  • 0 likes
  • music
    Songs Unsyncing
  • 413 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why albums on Spotify are "different"?

Hello Spotify and everybody who is watching this! I am a new user because Spotify has recently been launched on my country and I have 9 days since I have opened an account on Spotify. The point is that firstly, it looked amazing and everything was no...

  • Visitor
  • Hello Spotify and everybody who is watching this!   I am a new user because Spotify has recently been launched on my country and I have 9 days since I have opened an account on Spotify. The po...
  • Erin_1593
  • Casual Listener
  • 2738 Views
  • 3 replies
  • 1 likes
  • 2738 Views
  • 3 replies
  • 1 likes

Artist radio plays only one song of this artist

I like listening to radio station based on certain artists. I found out that radio based on Chamber Choir 441 Hz always starts with the same song of 441 Hz and it's the only song of this artist on the playlist (see screen attached). It's always the s...

  • Casual Listener
  • I like listening to radio station based on certain artists. I found out that radio based on Chamber Choir 441 Hz always starts with the same song of 441 Hz and it's the only song of this artist on th...
  • Kilowatts
  • Newbie
  • 1685 Views
  • 4 replies
  • 0 likes
  • radio algorithm
    Radio Playlist
  • 1685 Views
  • 4 replies
  • 0 likes

Superuser Contribution to kontoer må switche over alt innholdet til hverandre

Jeg har en konto for meg selv og min mann under samme konto, men med to forskjellige mailer. På min mail har vi med uhell fått alle sangene og lister til min mann, og på hans mail er mine sanger og lister. Vi hadde villet bytte over, sånn at jeg fikk...

  • Visitor
  • Jeg har en konto for meg selv og min mann under samme konto, men med to forskjellige mailer. På min mail har vi med uhell fått alle sangene og lister til min mann, og på hans mail er mine sanger og l...
  • Yordan
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Majority of songs from new album keep auto-skipping

When playing the 'How to build a garden's album by Nanna, only 3 of the songs will play. On some occasions, other songs have popped up to play next but immediately and automatically skipped after less than a second. Recommended songs will play, just ...

  • Visitor
  • When playing the 'How to build a garden's album by Nanna, only 3 of the songs will play. On some occasions, other songs have popped up to play next but immediately and automatically skipped after les...
  • Yordan
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes