Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

give my money back

give my money back

why are you keep on removing songs. I keep on using premium account then you removed my favorites songs??? give my money back
Reply
1 Reply

Hey there @www_clarissa and welcome to the community!

 

That sounds odd. Are you seeing any error message or are the songs just grayed out? If they are grayed out, keep in mind that due to licensing agreements with the labels, content varies from region to region. Sometimes even, agreements can’t be reached with the artist or label, or a change may happen in music ownership. If you can't find an artist/song you’re looking for, they may appear (or reappear) soon.

 

In the meantime, feel free to contact the artist or their label to ask when they plan to be on Spotify.

 

Hope this helped!

K

-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

Suggested posts