Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Can someone explain to me why I delete a playlist? They always tell me that the reason is We have found the following content to be in violation of our content police, but really, why is that? it's just a playlist that doesn't get any benefit from it... can someone tell me why that is?
Hey @DjTelloOficial,
It could be that there was something in the title or description of your playlist that might've triggered the removal. It could also be the case that the cover art for your playlist looks like it was made by spotify, thus them thinking it was fooling people into thinking it was an offial playlist.
Is any of this maybe the case?
The funny thing is that the description doesn't say anything, because of the cover I thought about it the first time, and what I did was not put any cover on my playlist... I mean, it seems strange to me, I've gotten to the point of thinking that it was for using songs... but it's weird because I'm not gaining anything with it... just that people enjoy good music
Hi @DjTelloOficial,
Thanks for posting on the Community.
Just to confirm, did you reply to the email you received about the content removed? If not, we recommend that you reply to said email.
In case you have replied but haven't received an answer yet, send us the URI of the content removed to check it further.
We'll be here standing by.
Hi @DjTelloOficial,
Thanks for posting on the Community.
Just to confirm, did you reply to the email you received about the content removed? If not, we recommend that you reply to said email.
In case you have replied but haven't received an answer yet, send us the URI of the content removed to check it further.
We'll be here standing by.
No, the truth is, I did not comment on that email because I did not understand very well the reason for the elimination
Hey @DjTelloOficial,
Thanks for your reply.
Could you send us the info requested on my last reply (URI)?
We'll be looking forward to your message.
Yes, the url of the playlist that gives me problems is this https://open.spotify.com/playlist/4vEi8GvHp8gn0wK8BT1mLq?si=8a3403ea8c264cc1
I'm going to put it as I usually put it when they throw me to see if you can tell me the reason
However, I also have this playlist ( https://open.spotify.com/playlist/5O1xwuGXzZMOJAYk0l9KZx?si=ff8e2104aa834161 ) and I don't have the problem with that...
Hey there @DjTelloOficial,
Thanks for getting back to us and letting us know.
In this case, we suggest that you reply to the email you received about this so that the team in charge can take a closer look.
Let us know how it goes.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…