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Empty starred playlist still has a song count of 2

Empty starred playlist still has a song count of 2

My starred playlist, even though empty, still reports having two tracks in it. I've unchecked the "Hide unplayable tracks" option which showed four tracks that I was then able to remove. I have no idea where the other two are coming from but suspect they are what prevents me from loading the starred playlit in Sonos.

 

Without any option to delete the playlist or remove the two phantom tracks it seems to remain unusable on my Sonos system. As the Spotify/Sonos integration doesn't support Your Music but instead makes used of the Starred playlist, the less than perfect integration between the two doesn't even work as it's meant to.

 

Empty starred playlist with song count of 2

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2 Replies

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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Thanks for the suggestion, I'd only found the support form after I'd posted this.

 

Spotify changed some settings on my account and it's all working now.

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