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I can't play anything. Nothing happens when I press "play" now.

I can't play anything. Nothing happens when I press "play" now.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hey there @PS33,

 

Thanks for reaching out here in the Community.

 

Have you already tried performing a clean reinstall of the app? This is often an overlooked step, but it can be helpful to get rid of any cache that might be causing trouble. 

 

If this doesn't do the trick, could you let us know if the same thing happens when you try to play music using a different device or the Web player? 

 

Lastly, make sure to send over the make, model, OS version and the Spotify version currently running on your device.

 

We'll be on the lookout for your reply.

NovyModerator
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