Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Local Files Missing

Local Files Missing

Hi, I've been using spotify premium for over a year now, and everything was always running smoothly, until a few of the most recent updates. There is always, a problem with the Local Files, I've just updated to the latest version and when I click on the local files tab, this is what I get [see attachment]. Any help would be greatly appreciated, it's extremely frustrating.

Screen Shot 2015-06-04 at 09.44.37.png
Reply
2 Replies

Hey Alex,

 

I'm on Windows 7 but had the same problem as you, my Local Files wouldn't display at all..  Try uninstalling Spotify entirely, then reinstalling a fresh copy.

 

It worked for me, hopefully it does for you too!

Hi, 

 

Thanks for your reply. I have tried uninstalling and reinstalling but I still get the same problem, however the local files seem to be 'loading' but they just never appear. Sorry for my poor explanation, I've attached another screenshot to illustrate what I'm referring to.

 

Screen Shot 2015-06-05 at 15.45.52.png

Suggested posts