Local files are not visible in latest update

[steveneck]

Hello, I rely on spotify not only to find new music but to sync it from my local files. With the latest version, I click on "local files" and nothing appears. See attached screenshot. I can toggle the folder locations on and off in settings, but as soon as it all repopulates with my songs, as soon as I quit and reopen spotify it's gone again. Any ideas? This is the first update I've had that I've genuinely be just been disappointed with.

[MattSuda]

Do you have lots of local files? Around 15,000 + ?

There is currently a problem where if you have lots of local files, they won't show up. The developers are looking into this problem, and there is currently no ETA for a fix.

[steveneck]

I have like 8k local files. So what is the problem?

[MattSuda]

It could be related the the same problem with lots of local files not showing up.

This problem has already been reported about 2 weeks ago and the developers are looking into it. 

[Grazzt · Accepted solution]

While the "developpers are looking into it"' and making you pay to beta-test their new software, you can get rid of this unfinished piece of crap and enjoy a fully-fonctional Spotify again by reverting to the previous version and preventing it from auto-updating :

http://www.reddit.com/r/spotify/wiki/1011060gc75ebdfd#wiki_reverting_to_an_older_version_.28without_...

[steveneck · Accepted solution]

Thanks, I appreciate the response. I have decided that Google Play Music will be best for my needs instead. I have canceled my Spotify subscription.

[Grazzt]

I wonder if Spotify will have the balls to release the number of cancelled subscriptions and lost customers since their new "update" ...

[RygerStripes]

Also going to cancel my premium subscription because of this. Bugs happen, but no ETA from the developers? No PR on this issue from Spotify in any way shape or form?

Do you guys have any idea of how much one forum post represents the real sentiments of X% of your premium customers? It can be calculated and you should be paying attention.

Spotify: communicate the solution, tell us when you're going to fix the error, or you will keep losing customers. 

[alphabeater]

Nice one - works a treat and now I can see my local files whenever I want 🙂

[gbcox]

Well, it's September...this problem was reported in March... and it's still here...