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Password not being recognized on my mac

Password not being recognized on my mac

When I log in Spotify it does not recognize my password. I have reset many times.
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1 Reply

Hey there, 

 

Thanks for getting in touch about this and welcome to the Community. 

 

Just to confirm, are you able to log in to your account on different devices? Also, are you getting any error messages on the desktop app when you try to log in? If so, could you send us a screenshot of it? You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.


However, if you aren't able to log in to your account on any of your devices, we suggest reaching out to our Support team through any of these channels so they can further assist you with this.

 

Keep us posted on how it goes.

EniModerator
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