Spotify Stops playing after an ad on Mac and Xbox

[sigmundslim]

For the last 2 months, when spotify goes to play an ad, all function stops with the player on Mac and Xbox. The skip buttons become greyed out and nothing can be selected to play. The ad never played, and forces me to force close both apps. Just recently, the ads have been able to play, yet the player still doesn't function afterwards, with the skip buttons becoming greyed out and stuck on the ad.