Spotify UI missing all icons/buttons

[ibillabong]

Plan

Premium

Device

Macbook Pro 2021 M1 Pro

Operating System

Sonoma 14.3.1

My Question or Issue

Spotify recently upgraded and now none of the icons are visible on the UI in the Mac Desktop App. Please see screenshot. Reinstalled, but still the same problem. Any thoughts on how to resolve? 

[Anyk17]

Hey!

Thanks for posting in the Spotify Community.

First up, I'd recommend giving your device a quick restart. While it's a simple step, restarting can often resolve many common issues, like the one you're experiencing. If you're still having trouble after a restart, check that your Spotify app is updated to the latest version following these steps. 

If that didn't do the trick, the next step would be a clean reinstallation of the Spotify app following these steps. Keep in mind that you'll need to re-download any downloaded music and podcasts after reinstalling the app.

If you're still running into trouble after these steps, could you let me know the exact Spotify app version you're using? If you're unsure how to find this info, this support article will walk you through the steps.

Let me know how it goes and if you have any other questions.

[kennethkristensen]

I got the exact same issue with my Spotify app on Mac. I am using the Macbook Pro 2021 M1 as well. Running on the Ventura 13.5.1 (updating to Sonoma 14.4.1 as i post this)

I've tried the following with no luck:
- Restarting the Spotify app
- Restarting the computer
- Clearing the cache
- Reinstalling the Spotify app - Updating to the current version

So it seems i have the same device as ibillabong and experience the exact same problem.

[kennethkristensen]

Well.. Updating my OS to the newest Sonoma 14.4.1 fixed the issue.. Maybe in combination with clearing cache in Spotify - I'm not sure... None of the actions mentioned in my previous post worked by itself - but maybe a sum of it all with an updated OS as well.