Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Just updated and now it's a dummy list showing me fake greyed out users. Thanks but I already had friends I was subscribed to- now they're not supported because you have some new Facebook integration? Well, I know those people had FB accounts, but they're not showing up because maybe they aren't linked. That's ridiculous.
Spotify is one of my most used applications, and also one of the worst. Can we not just have some moments when one is happy to open it? Plz?
Cheers.
Hello @spotify116
Some users are having issue with the Friend Activity sidebar right now but it should be fixed soon.
Thank you for your patience and have a great day.
I have seen that this is a common problem today among users, but some say you have to reinstall in order for the feed to reappear. This doesn't solve the issue! When will Spotify fix this? Thanks for your help!
Thank you @jsannn. You bring some hope on in this sad sad situation. I love checking out the songs and tunes turning up ithe right side field of my Spoyify application as those friends I have added there put them on. So now I really hope Spotify'll be able to solve this issue real soon. Love, Julius
It's Friday now, my app updated last night I think and now my friends bar looks the same. All grayed out and no friends are shown. This is upsetting! Please fix this Spotify!
Same problem here!
I do not have a FB account and do not understand why Spotify allows FB's tentacles into their environment so extensively. Keeps getting worse...
Please allow non-FB users to continue to follow friends and artists in the Spotify environment.
Same issue here too.
Same here, even after uninstalling and reinstalling. This is really frustrating! I specifically created a new Spotify account so I wouldn't have to be connected to Facebook (and lost years worth of listening data to do it.) Now they won't let me see my friends' activity without reconnecting?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…