Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4908 Views
1 replies
0 likes

4908 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6926 Views
1 replies
0 likes

6926 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4707 Views
1 replies
3 likes

4707 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42080 Views
19 replies
1 likes
music stops

42080 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166833 Views
0 replies
35 likes
Mac

166833 Views
0 replies
35 likes

Unable to drag songs to playlists

In the past week or so, the functionality to drag tracks from Songs to Playlists has stopped working.

pbhurley
Newbie
In the past week or so, the functionality to drag tracks from Songs to Playlists has stopped working.
2018-01-27 12:12:13 AM
2018-01-29 12:27:39 PM
Oscar
Music Fan
410 Views
2 replies
0 likes

410 Views
2 replies
0 likes

Desktop Mac App Performance is absolutely atrocious

Hi Spotify, This has been going on far too long. The persistant cache building and reindexing/rebuilding is rendering my desktop app almost useless. I have to go and find the folder, wipe it and restart Spotify manually. This quick fix worked for a w...

jkseconde
Casual Listener
Hi Spotify, This has been going on far too long. The persistant cache building and reindexing/rebuilding is rendering my desktop app almost useless. I have to go and find the folder, wipe it...
2017-11-22 11:06:15 AM
2018-01-29 11:39:49 AM
jkseconde
Casual Listener
766 Views
3 replies
1 likes

766 Views
3 replies
1 likes

Play queue repeats is ANNOYING!!!

When playing a song from an album or the top 50, etc! When the last song plays the stupid thing starts all over AGAIN!!! How do I stop / prevent this from happening.... This is SO STUPID / FRUSTRATING... If the last song plays, there should be NOTHIN...

jayy
Roadie
When playing a song from an album or the top 50, etc! When the last song plays the stupid thing starts all over AGAIN!!! How do I stop / prevent this from happening.... This is SO S...
2015-06-21 12:04:06 AM
2018-01-29 6:03:07 AM
TastedWasted
Casual Listener
5994 Views
15 replies
4 likes
Mac
Windows

5994 Views
15 replies
4 likes

Bug with adding folders to folders

The current folder structure can be seen in the attached image. But whenever I try to add the Kanye West folder to the Rap folder, it doesn't move, and then disables me from trying to move any playlists again until i close and re-open spotify.

ryankrol
Regular
The current folder structure can be seen in the attached image. But whenever I try to add the Kanye West folder to the Rap folder, it doesn't move, and then disables me from trying to move any playli...
2018-01-28 8:48:30 PM
390 Views
0 replies
0 likes

390 Views
0 replies
0 likes

Switching device playing switches song

DevicesDevice A PC Windows 10Device B MacbookPro MacOS X 10.12.6PreconditionsSame user is logged in to both devicesSteps to reproduceUser starts playing song on device BUser switches to device A in spotify appBehaviourNext song stats playing with the...

arsss23
Newbie
Devices Device A PC Windows 10 Device B MacbookPro MacOS X 10.12.6 Preconditions Same user is logged in to both devices Steps to reproduce User starts playing song on device B User switch...
2018-01-28 6:45:08 PM
255 Views
0 replies
0 likes

255 Views
0 replies
0 likes

Play/Pause key(on Mac's keyboard) is not working on Spotify

Hi, folks since 2-3 weeks ago sometimes Play/Pause, Back and Next keys on Mac's keyboard is not working for Spotify. On other apps like iTunes, Vox this problem is not available. When I reboot my device problem goes and appears after a period of time...

Xreos
Newbie
Hi, folks since 2-3 weeks ago sometimes Play/Pause, Back and Next keys on Mac's keyboard is not working for Spotify. On other apps like iTunes, Vox this problem is not available. When I reboot m...
2018-01-28 2:40:51 PM
697 Views
0 replies
2 likes

697 Views
0 replies
2 likes

Optical 5.1 sound

Hello, I have Logitech z5500 on my Mac. But 5.1 sound don't work on spotify. When I'm setting on logitech speakers Dolby PLII Music effect, 5.1 sound working. But I tested this sound speakers on Samsung TV and 5.1 sound worked with DTS codec. How I s...

user-removed
Visitor
Hello, I have Logitech z5500 on my Mac. But 5.1 sound don't work on spotify. When I'm setting on logitech speakers Dolby PLII Music effect, 5.1 sound working. But I tested this sound speaker...
2018-01-28 1:53:00 PM
389 Views
0 replies
1 likes

389 Views
0 replies
1 likes

Playlist Page Won't Load/Can't Follow Playlists

Hello! So my Spotify Playlists won't load whatsoever on the page, and an error always comes up. I'm not sure how or why it happened, but my playlists only appear on the Spotify mobile app (iOS).I've already tried logging out and logging back in, and ...

user-removed
Visitor
Hello! So my Spotify Playlists won't load whatsoever on the page, and an error always comes up. I'm not sure how or why it happened, but my playlists only appear on the Spotify mobile app (iOS). I...
2018-01-27 11:57:42 PM
348 Views
0 replies
0 likes

348 Views
0 replies
0 likes

Spotify app for PowerPC still works January 2018

I sometimes fire up my iMac G4 20 inch (from year 2003) that runs OSX Tiger with Spotify app (Spotify version for PowerPC Macs from around 2011, contemporary with Apple announcing no new OS upgrades for that platform). And today in 2018 it still work...

medial
Casual Listener
I sometimes fire up my iMac G4 20 inch (from year 2003) that runs OSX Tiger with Spotify app (Spotify version for PowerPC Macs from around 2011, contemporary with Apple announcing no new OS upgr...
2018-01-27 3:51:51 PM
2018-01-27 5:09:31 PM
CryticalAce
Rising Star 1
3098 Views
1 replies
3 likes

3098 Views
1 replies
3 likes

Is there a list view for albums/artists etc or are we restricted to this inconvenient grid view?

I keep looking for a way to view my categories as a list instead of this awful grid view with album covers which is I guess all the rage in design but is HORRIBLE from a usability perspective, however I cannot find any such option. Am I missing somet...

Sharke
Regular
I keep looking for a way to view my categories as a list instead of this awful grid view with album covers which is I guess all the rage in design but is HORRIBLE from a usability perspective, ...
2015-05-19 4:58:24 AM
2018-01-27 4:25:59 PM
user_y
Music Fan
16274 Views
13 replies
39 likes
Linux
Mac
Windows

16274 Views
13 replies
39 likes

Pausing track doesn't fade volume when playing through Sonos speakers

When I use the Spotify apps to play music to Sonos speakers and I pause/play the music, it doesn't fade out/in like when I pause/play it through my headphones. It should.

jfru
Casual Listener
When I use the Spotify apps to play music to Sonos speakers and I pause/play the music, it doesn't fade out/in like when I pause/play it through my headphones. It should.
2018-01-27 10:20:58 AM
425 Views
0 replies
0 likes

425 Views
0 replies
0 likes

Solved!! Continuous play

Why do songs sometimes play continuously and other times not?

doubledeck
Casual Listener
Why do songs sometimes play continuously and other times not?
2012-10-17 4:30:41 PM
2018-01-27 5:09:26 AM
ADB68
Newbie
39881 Views
43 replies
1 likes

39881 Views
43 replies
1 likes

Black Screen

It's 2018 and I'm hoping you have an easy solution to a black screen on start up (for Mac)?

michaelF1
Newbie
It's 2018 and I'm hoping you have an easy solution to a black screen on start up (for Mac)?
2018-01-26 6:07:20 PM
2018-01-27 4:38:56 AM
karsenbailey
Newbie
463 Views
1 replies
0 likes

463 Views
1 replies
0 likes

Track list disappeared

I spent two hours pulling together a play list for a party next week. I even copied and pasted a link to my flat mate to show them. The tracks (around 70-80) have now disappeared. The playlist is called "commercial dance pop" on my account. Not one s...

imyourfan
Casual Listener
I spent two hours pulling together a play list for a party next week. I even copied and pasted a link to my flat mate to show them. The tracks (around 70-80) have now disappeared. The playlist is cal...
2018-01-26 4:46:14 AM
2018-01-27 1:40:06 AM
imyourfan
Casual Listener
658 Views
2 replies
0 likes

658 Views
2 replies
0 likes

Playlist Picture not loading

I've tried adding pictures to a few of the new playlists I created on my mac this week, but spotify keeps rejecting them. After I try to add an image a red window appears on the bottom saying: "That image is too small. It must be at least 300 x 300."...

122990908
Casual Listener
I've tried adding pictures to a few of the new playlists I created on my mac this week, but spotify keeps rejecting them. After I try to add an image a red window appears on the bottom saying: "That ...
2017-12-19 9:16:32 PM
2018-01-26 11:38:29 PM
effermanjezell
Regular
856 Views
1 replies
0 likes

856 Views
1 replies
0 likes

Playlist Cover Art Not Showing

I created a playlist that is linked to a church devotional. I edited the playlist details and uploaded an image, but it won't display the image as the cover art. The image still shows up when I "edit playlist details," but it doesn't show up in the a...

stefpep
Newbie
I created a playlist that is linked to a church devotional. I edited the playlist details and uploaded an image, but it won't display the image as the cover art. The image still shows up when I "edit...
2017-11-30 9:22:00 PM
2018-01-26 9:16:41 PM
effermanjezell
Regular
749 Views
1 replies
0 likes

749 Views
1 replies
0 likes

Chaining Proxy and VPN in mac

Hi everyone, Spotify is not accessible in my country, so I should use Proxy.The problem happens when I am in university in which I should use VPN to connect to the Internet, in this case, I use Proxy for the Web by setting it in advanced setting of V...

shayan73haghi
Newbie
Hi everyone, Spotify is not accessible in my country, so I should use Proxy. The problem happens when I am in university in which I should use VPN to connect to the Internet, in this case, ...
2018-01-26 8:35:08 PM
628 Views
0 replies
0 likes

628 Views
0 replies
0 likes

Bug and workaround for adding songs to playlists in Spotify Mac 1.0.72.117

Since an update to Spotify Mac 1.0.72.117, I cannot add a song to any of my playlists after starting Spotify. The song drags, but no playlist will activate under it while dragging, and releasing it over a playlist will not add the song. This happens ...

TLMuse
Regular
Since an update to Spotify Mac 1.0.72.117, I cannot add a song to any of my playlists after starting Spotify. The song drags, but no playlist will activate under it while dragging, and releasing...
2018-01-26 4:35:23 AM
250 Views
0 replies
0 likes

250 Views
0 replies
0 likes

Latest version of Spotify is quite

Hello, I am Premium user and I have complain about the latest version of Spotify. It gets worse over 3 moth ago and keep going in this direction. When are you going to fix the sound quality and make it louder as it was? iTunes is louder than Spotify....

stamen_n
Newbie
Hello, I am Premium user and I have complain about the latest version of Spotify. It gets worse over 3 moth ago and keep going in this direction. When are you going to fix the sound qu...
2017-11-13 8:00:12 PM
2018-01-26 2:50:11 AM
DarthJeffry
Casual Listener
815 Views
3 replies
0 likes

815 Views
3 replies
0 likes

Will only play 4 tracks from a playlist with over 1700 tracks

I have a playlist with over 1700 tracks. Whether on shuffle or not, Spotify will only play the four songs on top of the list. It will then stop. This playlist contains a mix of Spotify tracks and local filesThe playlist originally started as an impor...

soujo
Regular
I have a playlist with over 1700 tracks. Whether on shuffle or not, Spotify will only play the four songs on top of the list. It will then stop. This playlist contains a mix of Spotif...
2018-01-26 1:32:58 AM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

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