Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

When I try to go to an artist page it doesn't let me but whenever I go on a

When I try to go to an artist page it doesn't let me but whenever I go on a

When I try to go to an artist page it doesn't let me but whenever I go on another artist page it works just fine I even closed and reopened the app and deleted and reinstalled it but for some reason, I can't look at this one specific artist's page (Using a Chromebook)
Reply
1 Reply

Hey there, welcome to the Spotify Community! 🎵

 

Could you try the same on another platform, such as the mobile app or the Web Player? See if the issue persists.

 

You can also share a link to that artist’s page so I can check if it happens on my end. As a precautionary measure, if you’re already using the Web Player clear the cache of the browser. If you are using the app then clear the cache of the Spotify app on your Chromebook. 

 

Let me know how it goes. 🙂

AmayySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts