Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4285 Views
  • 1 replies
  • 0 likes
  • 4285 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6398 Views
  • 1 replies
  • 0 likes
  • 6398 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4326 Views
  • 1 replies
  • 3 likes
  • 4326 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 41098 Views
  • 19 replies
  • 1 likes
  • music stops
  • 41098 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166360 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166360 Views
  • 0 replies
  • 35 likes

Superuser Contribution [Playlists] Pin playlists to your profile.

I personally have a lot of public playlists, and there’s many that I would like people to see first when they open my profile. I believe the ability to pin these playlists would come in really handy. (Keep in mind that pinning playlists to your profi...

  • Newbie
  • I personally have a lot of public playlists, and there’s many that I would like people to see first when they open my profile. I believe the ability to pin these playlists would come in really handy....
  • Michelle7273
  • Visitor
  • 15254 Views
  • 9 replies
  • 4 likes
  • Playlists
  • 15254 Views
  • 9 replies
  • 4 likes

Superuser Contribution help with mini player on mac

I am a premium spotify member but am unable to use the mini player feature on my mac, please help!

  • Visitor
  • I am a premium spotify member but am unable to use the mini player feature on my mac, please help!
  • Vasil
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot connect to Streamer unless I restart

Hello, Every morning, I encounter difficulty connecting to my Spotify-Connect streamer (Cambridge Audio CXNv2) unless I restart the Spotify app. Could this be a technical issue? PlanPremiumCountryGermanyDeviceMacBook Air M1Operating SystemMacOS Sonom...

  • Casual Listener
  • Hello,   Every morning, I encounter difficulty connecting to my Spotify-Connect streamer (Cambridge Audio CXNv2) unless I restart the Spotify app. Could this be a technical issue?   Pla...
  • clauer
  • Casual Listener
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Ads playing in the middle of a song

Plan - FreeCountry - England Device - iMac(Late 2015) running macOS Catalina(10.15.7) My Question or Issue When using Spotify, occasionally an advert starts in the middle of a song, and when it finishes, skips to the next song.

  • Casual Listener
  • Plan - Free Country - England   Device - iMac(Late 2015) running macOS Catalina(10.15.7)   My Question or Issue   When using Spotify, occasionally an advert starts in the m...
  • Susan_GP
  • Moderator
  • 4923 Views
  • 7 replies
  • 0 likes
  • 4923 Views
  • 7 replies
  • 0 likes

Superuser Contribution can i get a free prem im a student and cant afford it and music download is the one helping me

PlayPremiumCountryPHDevice(iPhone 6s)Operating System(iOS 15.7.3) My Question or Issuemay question is can i have a free premium i cant affort it because im a student and i dont have the money for it and i really need spotify prem because it help me w...

  • Newbie
  • Play Premium Country PH Device (iPhone 6s) Operating System (iOS 15.7.3)   My Question or Issue may question is can i have a free premium i cant affort it because im a student and i do...
  • Vasil
  • Moderator
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution NaN:NaN being shown in place of 00:00 duration value around playback progress bar for inactive songs

PlanPremiumCountry: Japan Device: Macbook Pro (15-inch, 2017)Operating System: MacOS Mojave (10.14.6 (18G103))Spotify desktop version: 1.1.54.592.gc0b20638Issue:On opening the desktop Mac client, the duration values beside the playback progress bar s...

  • Newbie
  • Plan Premium Country: Japan   Device: Macbook Pro (15-inch, 2017) Operating System: MacOS Mojave (10.14.6 (18G103)) Spotify desktop version: 1.1.54.592.gc0b20638 Issue: On op...
  • Amberkitty42
  • Newbie
  • 5053 Views
  • 20 replies
  • 1 likes
  • Mac
    nan
  • 5053 Views
  • 20 replies
  • 1 likes

Solved!!Superuser Contribution The playlist description tooltip incorrectly displays HTML

PlanPremiumCountryCanadaDeviceMac14,10Operating SystemmacOS Sonoma 14.5 (23F79) My Question or IssueThis is a very minor issue, but when you hover over a playlist description that contains links, the tooltip displays the HTML markup (likely due to do...

CleanShot 2024-07-29 at 09.40.02@2x.png
  • Casual Listener
  • Plan Premium Country Canada Device Mac14,10 Operating System macOS Sonoma 14.5 (23F79)   My Question or Issue This is a very minor issue, but when you hover over a playlist description...
  • davidcornu
  • Casual Listener
  • 457 Views
  • 3 replies
  • 0 likes
  • 457 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mac: Liking smart shuffle songs w/ "plus" (bottom left)->Not added to Liked

Desktop Mac: Liking A Smart Shuffle recommended song (when using Smart Shuffle in Liked Songs list) by clicking "plus" at bottom left of App (where also the minus button is) does not cause the Sont to be added to the liked list. When I go to the song...

  • Roadie
  • Desktop Mac: Liking A Smart Shuffle recommended song (when using Smart Shuffle in Liked Songs list) by clicking "plus" at bottom left of App (where also the minus button is) does not cause the Sont t...
  • Dessi
  • Moderator
  • 279 Views
  • 3 replies
  • 0 likes
  • 279 Views
  • 3 replies
  • 0 likes

I can't play My Liked Songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Amayy
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

What does the MacOS Background Process Do?

What does the Spotify.app background process that shows up under "Allow in Background" under "Login Items" do? What happens if I disable it?

Motormayhem_0-1726297730642.png
  • Newbie
  • What does the Spotify.app background process that shows up under "Allow in Background" under "Login Items" do? What happens if I disable it?    
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't loop a song - only the entire playlist. Problem is on all devices!

I have premium. I cannot loop an individual song. When it's set to loop it plays every song in the playlist/album etc.

  • Visitor
  • I have premium. I cannot loop an individual song. When it's set to loop it plays every song in the playlist/album etc.
  • AlejaR
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not letting me skip ads on laptop

Spotify isn't letting me skip ads on my laptop, even thought I can skip them just fine when I'm listening to Spotify on my phone. This has been an issue for 2 weeks now.PlanFreeCountryAustralia DeviceMacbook Pro 2020Operating SystemmacOS Big Sur 11.5

  • Regular
  • Spotify isn't letting me skip ads on my laptop, even thought I can skip them just fine when I'm listening to Spotify on my phone. This has been an issue for 2 weeks now. Plan Free Country Austral...
  • kopeke
  • Newbie
  • 9037 Views
  • 18 replies
  • 2 likes
  • 9037 Views
  • 18 replies
  • 2 likes

Superuser Contribution I've lost all my music in queue!

Hello, today i was ready to listen my queued music more than 700 songs when i opened spotify there was 0 music in que!! i have an heart attack! also because now i don't remember which albums i have picked to listen! anything to do to ? why happened?!

  • Casual Listener
  • Hello,   today i was ready to listen my queued music more than 700 songs when i opened spotify there was 0 music in que!! i have an heart attack! also because  now i don't remember whic...
  • VVarhound
  • Newbie
  • 10300 Views
  • 22 replies
  • 12 likes
  • Mac
  • 10300 Views
  • 22 replies
  • 12 likes

Superuser Contribution Something went wrong Try reloading Your Library

I'm on Spotify desktop (doesn't matter which browser). For over a week on the left it's said: Something went wrongTry reloading Your Library Clicking Reload changes nothing. I've already tried hard-refreshing the page, re-opening the browser, clearin...

turquoxic_0-1686328439736.png
  • Music Fan
  • I'm on Spotify desktop (doesn't matter which browser). For over a week on the left it's said:   Something went wrong Try reloading Your Library   Clicking Reload changes nothing. &nbs...
  • pfispot
  • Visitor
  • 1701 Views
  • 7 replies
  • 2 likes
  • 1701 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify won't play Local Files anymore.

PlanPremiumCountryUK Device(Macbook Air early 2015)Operating System(iOS 11.5.2 Big Sur) My Question or IssueI had synched up Spotify to play local files and suddenly it won't anymore. They appear grey and spotify just skips past them. I've checked an...

  • Visitor
  • Plan Premium Country UK   Device (Macbook Air early 2015) Operating System (iOS 11.5.2 Big Sur)   My Question or Issue I had synched up Spotify to play local files and suddenly i...
  • sebh321
  • Casual Listener
  • 7693 Views
  • 8 replies
  • 0 likes
  • 7693 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Text disappears from search bar while typing.

Spotify for macOS (Apple Silicon)1.2.44.405.g81fd6352macOS 14.5 (23F79) Just now I've noticed there's a chance for a character to disappear a moment after typing it. For example while I was typing "classical reading" the "e" disappeared around the ti...

  • Casual Listener
  • Spotify for macOS (Apple Silicon) 1.2.44.405.g81fd6352 macOS 14.5 (23F79)   Just now I've noticed there's a chance for a character to disappear a moment after typing it. For example while I ...
  • ozbonus
  • Casual Listener
  • 1030 Views
  • 7 replies
  • 1 likes
  • bug
    macOS
  • 1030 Views
  • 7 replies
  • 1 likes

Superuser Contribution Freezing up during commercials using Macbook free version.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI listen through my Macbook, current on all software. It sees my TV/ROKU which is hooked to m...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I liste...
  • Susan_GP
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Solved!! High CPU Usage (~100%) on Mac

Spotify for macOS (Apple Silicon)1.2.8.923.g4f94bf0d Device: MacBook M1 ProOperating System: Ventura 13.0 (22A380) I'm experiencing consistently high CPU usage from the Spotify desktop app for Mac. Whether the app is playing music or not, it consiste...

Screenshot 2023-04-10 at 12.39.19.png
  • Casual Listener
  •   Spotify for macOS (Apple Silicon) 1.2.8.923.g4f94bf0d   Device: MacBook M1 Pro Operating System: Ventura 13.0 (22A380)   I'm experiencing consistently high CPU usage from...
  • erichosick
  • Newbie
  • 4511 Views
  • 5 replies
  • 1 likes
  • 4511 Views
  • 5 replies
  • 1 likes