Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4304 Views
1 replies
0 likes

4304 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6416 Views
1 replies
0 likes

6416 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4333 Views
1 replies
3 likes

4333 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41105 Views
19 replies
1 likes
music stops

41105 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166372 Views
0 replies
35 likes
Mac

166372 Views
0 replies
35 likes

Severely crippled albums/tracks list (both desktop mac and web)

Plan: PREMIUMCountry: CZECH REPUBLICDevices: Apple Mac mini 2011, Apple iPad mini 4, web browser (same effect in any device, so the problem is not related to a particular device or web browser)Operating System: macOS Sierra 10.12.6, iOS 12.3.1 My Que...

11162405253
Regular
Plan: PREMIUM Country: CZECH REPUBLIC Devices: Apple Mac mini 2011, Apple iPad mini 4, web browser (same effect in any device, so the problem is not related to a particular device or web browser)...
2019-06-21 11:07:57 AM
2019-06-21 4:40:00 PM
DanifC
Composer
471 Views
3 replies
0 likes

471 Views
3 replies
0 likes

"I'm not a robot" endless confirmations torture

I am trying to make sense of the latest saved albums malfunctions, trying to het some technical support from Spotify community -- and the system puts me through endless "I'm not a robot" confirmations torture.Is that really necessary, that for each p...

11162405253
Regular
I am trying to make sense of the latest saved albums malfunctions, trying to het some technical support from Spotify community -- and the system puts me through endless "I'm not a robot" confir...
2019-06-21 1:29:13 PM
2019-06-21 4:02:08 PM
DanifC
Composer
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

elenco artisti scomparso dalla libreria

Spotify non visualizza più gli artisti salvati nella tab omonima nella mia libreria, la scheda appare come se non avessi salvato nulla. Le altre schede funzionano correttamente e le canzoni appaiono nella tab brani, album ecc. Ho fatto una prova con ...

sebasmart
Casual Listener
Spotify non visualizza più gli artisti salvati nella tab omonima nella mia libreria, la scheda appare come se non avessi salvato nulla. Le altre schede funzionano correttamente e le canzoni appaiono ...
2019-06-21 2:30:21 PM
595 Views
0 replies
0 likes

595 Views
0 replies
0 likes

Clicking "Save" button on an album does not save songs to my library

Pretty much the title. Saving an album now does nothing. The button changes from "save" to "saved," but the songs aren't actually saved to my library. Had to add each song manually. Tried with several albums and it's consistent across all of them. Pl...

DanifC
Composer
Pretty much the title. Saving an album now does nothing. The button changes from "save" to "saved," but the songs aren't actually saved to my library. Had to add each song manually. Tried with severa...
2019-06-19 3:40:50 PM
2019-06-21 2:21:20 PM
footof
Newbie
605 Views
2 replies
3 likes

605 Views
2 replies
3 likes

Superuser Contribution Unwanted shuffling

PlanPremiumCountryUSDeviceMacbook AirOperating SystemiOS 10 My Question or IssueTrying to play through an album... usually, each song will play in succession until the album is over. Shuffle play is turned off, I'm not playing from my library, yet af...

dogenthusiast
Newbie
Plan Premium Country US Device Macbook Air Operating System iOS 10 My Question or Issue Trying to play through an album... usually, each song will play in succession until the album ...
2019-06-20 4:16:02 AM
2019-06-21 11:59:01 AM
Guido
Spotify Legend
864 Views
3 replies
1 likes

864 Views
3 replies
1 likes

Song art not being displayed, bottom left.

PlanPremiumCountryUSDeviceMacBook Air, 2017Operating SystemMacOS Mojave 10.14.5 My Question or IssueSome songs art cover are not being displayed on the bottom left. Not resizing issue.

JuiceJ
Newbie
Plan Premium Country US Device MacBook Air, 2017 Operating System MacOS Mojave 10.14.5 My Question or Issue Some songs art cover are not being displayed on the bottom left. Not resiz...
2019-06-20 10:51:55 AM
2019-06-21 11:41:20 AM
merlijnv2000
Composer
436 Views
1 replies
0 likes

436 Views
1 replies
0 likes

Impossible to search music

Hello, Since a few days I have troubles using Spotify free version on my Mac running with El Capitan which makes me unable to play anything with Spotify : When I start Spotify, I have access to my home page, but when I click "browse" it's loading for...

Giallo
Casual Listener
Hello, Since a few days I have troubles using Spotify free version on my Mac running with El Capitan which makes me unable to play anything with Spotify : When I start Spotify...
2019-06-20 3:45:33 PM
2019-06-20 3:52:57 PM
Giallo
Casual Listener
415 Views
1 replies
0 likes

415 Views
1 replies
0 likes

Re: Is there a list view for albums/artists etc or are we restricted to this inconvenient grid view?

My post from nearly three years ago bears repeating:Subject Re: Is there a list view for albums/artists etc or are we restricted to this inconvenient grid view?Date: 2015-05-19 03:58 AMusery2018-06-11 10:01 AMMy post from nearly two years ago bears r...

user_y
Music Fan
My post from nearly three years ago bears repeating: Subject Re: Is there a list view for albums/artists etc or are we restricted to this inconvenient grid view? Date: 2015-05-19 03:58 AM user...
2019-06-12 8:49:12 PM
2019-06-20 1:41:20 AM
Loxer
Community Legend
625 Views
1 replies
0 likes

625 Views
1 replies
0 likes

Superuser Contribution "Favorite Songs" playlist deleted suddenly

PlanPremiumCountryUSA DeviceMacbook Pro late 2015Operating SystemiOS 10 My Question or IssueMy "favorite songs" playlist was deleted. I just switched to premium and now it's gone. How do I get it back?

ianderson1234
Newbie
Plan Premium Country USA Device Macbook Pro late 2015 Operating System iOS 10 My Question or Issue My "favorite songs" playlist was deleted. I just switched to premium and no...
2019-06-05 8:41:30 AM
2019-06-19 7:14:07 PM
DanifC
Composer
724 Views
2 replies
0 likes

724 Views
2 replies
0 likes

Superuser Contribution Spotify Keeps Redirecting Me to Its Canadian Website

I live in Kuwait and am currently on vacation in Pakistan. Howeverm whenever I try to change the country of use from Kuwait to Pakistan, the website keeps being redirectted to the Canadaian website no matter what I search or how I change the URL, so ...

winxeris
Casual Listener
I live in Kuwait and am currently on vacation in Pakistan. Howeverm whenever I try to change the country of use from Kuwait to Pakistan, the website keeps being redirectted to the Canadaian website n...
2019-06-19 11:29:30 AM
2019-06-19 4:21:47 PM
Guido
Spotify Legend
632 Views
1 replies
0 likes

632 Views
1 replies
0 likes

Can't Like radio songs anymore

I'm listening to spotify on my macbook pro using the desktop app and I used to be able to use the heart button to like songs but I can no longer see it anymore. The only place I can now do that is the "Made For You" 6 playlists. But I used the radio ...

jsunnb
Newbie
I'm listening to spotify on my macbook pro using the desktop app and I used to be able to use the heart button to like songs but I can no longer see it anymore. The only place I can now do that is th...
2019-06-13 10:02:14 PM
2019-06-19 3:12:10 PM
Blessedjac
Gig Goer
793 Views
1 replies
2 likes
Desktop
heart
like
Mac

793 Views
1 replies
2 likes

Superuser Contribution Playlists won't play next song when I click "next"

PlanPremiumCountryUSDeviceMacBook Pro 2017Operating SystemMac - High Sierra My Question or IssueFor any playlist I have, including Discover Weekly, I will click a song in it to play. Once that song is over, or if I skip to the next song, instead of p...

justkdeng
Newbie
Plan Premium Country US Device MacBook Pro 2017 Operating System Mac - High Sierra My Question or Issue For any playlist I have, including Discover Weekly, I will click a song in it ...
2019-06-18 1:18:42 AM
2019-06-19 2:36:12 PM
Guido
Spotify Legend
1005 Views
1 replies
1 likes

1005 Views
1 replies
1 likes

Superuser Contribution Spotify is not playing music…

Hello, i have some trouble listening to Spotify Desktop, i have tried everything (clean uninstall/install) deleting every files related to spotify, connection with another account, nothing work.We have a family plan for Spotify Premium, and i can lis...

Benriollet
Newbie
Hello, i have some trouble listening to Spotify Desktop, i have tried everything (clean uninstall/install) deleting every files related to spotify, connection with another account, nothing work. We ...
2019-06-13 11:47:24 AM
2019-06-19 11:19:15 AM
egza
Newbie
1063 Views
5 replies
1 likes

1063 Views
5 replies
1 likes

Solved!!Superuser Contribution Problems to play some albums or playlist

PlanFreeCountryGermanyDeviceMacbook Pro late 2016Operating SystemiOS 10.14.5 My Question or IssueGood morning,I just realized that I have problems to play most of the albums or playlists in spotify. I can find them and open the details but when I cli...

ThorstenJ
Casual Listener
Plan Free Country Germany Device Macbook Pro late 2016 Operating System iOS 10.14.5 My Question or Issue Good morning, I just realized that I have problems to play most of the album...
2019-06-16 9:39:18 AM
2019-06-18 10:56:32 AM
Guido
Spotify Legend
540 Views
1 replies
0 likes

540 Views
1 replies
0 likes

Superuser Contribution Can't play saved songs by artist anymrore

After updating my desktop spotify app today (on my macbook), i can no longer play saved songs by artist or albums. The only artists and albums that show up under those tags are artists that I follow or albums that I have completely saved. How do I br...

c_514
Newbie
After updating my desktop spotify app today (on my macbook), i can no longer play saved songs by artist or albums. The only artists and albums that show up under those tags are artists that I follow ...
2019-06-17 10:55:29 PM
2019-06-18 10:13:41 AM
Guido
Spotify Legend
637 Views
1 replies
3 likes

637 Views
1 replies
3 likes

Solved!! Spotify App on Mac won't load music

Spotify FreeCountry: Italy Device: MacBook Pro 2017/18OS: Mojave 10.14 My Question:I haven't been using Spotify for at least a year on my MacBook. Yesterday I uninstalled and re-installed it, and now I have a big issue: I cannot load any kind of musi...

gi0nathan
Casual Listener
Spotify Free Country: Italy Device: MacBook Pro 2017/18 OS: Mojave 10.14 My Question: I haven't been using Spotify for at least a year on my MacBook. Yesterday I uninstalled and ...
2019-06-14 7:35:24 PM
2019-06-17 3:44:58 PM
monaka33
Casual Listener
2899 Views
4 replies
1 likes

2899 Views
4 replies
1 likes

Error playback Mac OS

PlanPremiumDeviceMac MiniOperating SystemiOS 10 (10.13.6) My Question or IssuePlayback on Mac mini works fine until the screen saver kicks in, music get interrupted after a couple of tracks (not full playlist). I log in again to my mac and music star...

djfill
Casual Listener
Plan Premium Device Mac Mini Operating System iOS 10 (10.13.6) My Question or Issue Playback on Mac mini works fine until the screen saver kicks in, music get interrupted after a coupl...
2019-06-15 7:05:48 PM
2019-06-16 8:15:52 PM
Bethany_Dawn
Community Legend
540 Views
1 replies
0 likes

540 Views
1 replies
0 likes

Deleting Local Files

Hello! I am wondering how to delete Local Files off of a mac because I don't use iTunes anymore! Everyone is saying that you have to delete the file folder, but I don't know how to get to there. Any help would be appreciated!

vavavoom687
Newbie
Hello! I am wondering how to delete Local Files off of a mac because I don't use iTunes anymore! Everyone is saying that you have to delete the file folder, but I don't know how to get to there. Any ...
2019-06-16 4:34:56 PM
2019-06-16 8:06:31 PM
Bethany_Dawn
Community Legend
669 Views
1 replies
0 likes

669 Views
1 replies
0 likes

[All Platforms] Can't start Song Radio for titles of a specific artist

Starting the Song Radio for this song https://open.spotify.com/track/7u3KRqembZuOQRgwg9LpUz?si=WCX8yvtSS6-LtSKwA-c7Sg and some other songs from this artist https://open.spotify.com/artist/4HBtYshoPlAco0bw0tbFPq?si=cAVvFPsOTkuhYrUn6owgJw doesn't work ...

douira
Roadie
Starting the Song Radio for this song https://open.spotify.com/track/7u3KRqembZuOQRgwg9LpUz?si=WCX8yvtSS6-LtSKwA-c7Sg and some other songs from this artist https://open.spotify.com/artist/4...
2019-06-16 7:31:36 PM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

Is there a way to add metadata to a song to classify different attributes?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI would like to add metadata (or other tags) to a song to aid classification. Benefit is that...

Al_W
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I would...
2019-06-15 10:09:50 PM
2019-06-16 2:50:02 PM
jsannn
Community Legend
401 Views
1 replies
0 likes

401 Views
1 replies
0 likes

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