Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5441 Views
1 replies
0 likes

5441 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7448 Views
1 replies
0 likes

7448 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5085 Views
1 replies
3 likes

5085 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42662 Views
19 replies
1 likes
music stops

42662 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167332 Views
0 replies
35 likes
Mac

167332 Views
0 replies
35 likes

Shuffle is caught in a loop of maybe 2.5% of my plalist

PremiumGermanysome cheap Huawei phone and Macbook ProAndroid Oreo & OS x One of the reasons why I really loved Spotify and decided to pay for Premium was the ability to discover new music, the other was that the shuffle algorithm was the closest to r...

SergDerbst
Casual Listener
Premium Germany some cheap Huawei phone and Macbook Pro Android Oreo & OS x One of the reasons why I really loved Spotify and decided to pay for Premium was the ability to discov...
2019-06-24 9:43:36 PM
489 Views
0 replies
1 likes

489 Views
0 replies
1 likes

Spotify volume indicator wrong when starting up with system

I have Spotify set to open automatically with my computer.Spotify's volume restores properly to the old setting when it starts up, which is good. However- the volume indicator in the app shows as FULL and changes don't have any effect until I restart...

jberlin15
Newbie
I have Spotify set to open automatically with my computer. Spotify's volume restores properly to the old setting when it starts up, which is good. However- the volume indicator in the app shows as F...
2019-06-22 8:41:31 AM
2019-06-23 2:07:06 PM
N9005
Newbie
493 Views
1 replies
1 likes

493 Views
1 replies
1 likes

No songs play on spotify. At all.

Plan: PremiumCountry: AustraliaDeviceMacbook Air 2018 Recently, I discovered that some songs would not play on Spotify at all and instead give an image that looks like this instead of the album cover.Even copies of the same song would not play, as an...

Screen Shot 2019-06-23 at 10.07.48 am.png

kleask10
Casual Listener
Plan: Premium Country: Australia Device Macbook Air 2018 Recently, I discovered that some songs would not play on Spotify at all and instead give an image that looks like th...
2019-06-23 2:11:37 AM
459 Views
0 replies
0 likes

459 Views
0 replies
0 likes

All Artists vanished from Library after update to version 1.1.9.383.g9f48828e

PlanPremiumCountryGermanyDeviceMacBook AirOperating SystemmacOS 10.14.5 My Question or IssueI just updated Spotify Desktop for Mac to version 1.1.9.383.g9f48828e and after restart my library does not show any artists anymore. Just a blank page with a...

phlprmr
Casual Listener
Plan Premium Country Germany Device MacBook Air Operating System macOS 10.14.5 My Question or Issue I just updated Spotify Desktop for Mac to version 1.1.9.383.g9f48828e and after re...
2019-06-22 1:51:51 PM
2019-06-22 11:28:09 PM
littlepanda
Newbie
486 Views
1 replies
1 likes

486 Views
1 replies
1 likes

I'm a new user and the UI really sucks

PlanPremium (family)CountryScotlandDeviceiMac, iPhone and Android My Question or Issue OK, so I used Apple Music for a long time but the rest of my family were all on Spotify so a few days back I took the plunge. Itunes is an incredibly poor piece of...

mchaggis69
Casual Listener
Plan Premium (family) Country Scotland Device iMac, iPhone and Android My Question or Issue OK, so I used Apple Music for a long time but the rest of my family were all...
2019-06-22 12:17:09 PM
431 Views
0 replies
2 likes

431 Views
0 replies
2 likes

Facetime call START Spotify playing on my mac

Plan - PremiumCountry - USDevice - Mac Pro 2011Operating System - High Sierra For some reason, whenever a Facetime calls comes in, my Spotify on my Mac starts playing music. Yes, starts. As I understand it, the functionality should be exactly the opp...

subgrav
Casual Listener
Plan - Premium Country - US Device - Mac Pro 2011 Operating System - High Sierra For some reason, whenever a Facetime calls comes in, my Spotify on my Mac starts playing mu...
2019-06-21 10:03:18 PM
959 Views
0 replies
2 likes

959 Views
0 replies
2 likes

Solved!!Superuser Contribution UI Button with bug

PlanPremiumCountryBrazilDevice(Macbook Pro late 2016)Operating System(macOS Mojave v10.14.5) Hi everyone I found a problem in the UI Button.For reproduce the same error is necessary open "about Spotify" menu, on this window has a close button, this s...

p_micael
Casual Listener
Plan Premium Country Brazil Device (Macbook Pro late 2016) Operating System (macOS Mojave v10.14.5) Hi everyone I found a problem in the UI Button. For reproduce the same error is ne...
2019-06-17 3:41:31 AM
2019-06-21 5:30:22 PM
Peter
Spotify Legend
1028 Views
2 replies
0 likes
bug
button
UI

1028 Views
2 replies
0 likes

liked songs for mac

I have a couple of questions on how to transition how I used to do things to the new UI. I used to have a MAIN playlist which was "Liked from the radio". Any song I liked I would add it in there. Some songs are "ticked" some aren't. I didn't want to ...

mhadjijoseph
Newbie
I have a couple of questions on how to transition how I used to do things to the new UI. I used to have a MAIN playlist which was "Liked from the radio". Any song I liked I would add it in t...
2019-06-20 3:54:11 AM
2019-06-21 5:25:12 PM
DanifC
Composer
939 Views
1 replies
0 likes

939 Views
1 replies
0 likes

Severely crippled albums/tracks list (both desktop mac and web)

Plan: PREMIUMCountry: CZECH REPUBLICDevices: Apple Mac mini 2011, Apple iPad mini 4, web browser (same effect in any device, so the problem is not related to a particular device or web browser)Operating System: macOS Sierra 10.12.6, iOS 12.3.1 My Que...

11162405253
Regular
Plan: PREMIUM Country: CZECH REPUBLIC Devices: Apple Mac mini 2011, Apple iPad mini 4, web browser (same effect in any device, so the problem is not related to a particular device or web browser)...
2019-06-21 11:07:57 AM
2019-06-21 4:40:00 PM
DanifC
Composer
500 Views
3 replies
0 likes

500 Views
3 replies
0 likes

"I'm not a robot" endless confirmations torture

I am trying to make sense of the latest saved albums malfunctions, trying to het some technical support from Spotify community -- and the system puts me through endless "I'm not a robot" confirmations torture.Is that really necessary, that for each p...

11162405253
Regular
I am trying to make sense of the latest saved albums malfunctions, trying to het some technical support from Spotify community -- and the system puts me through endless "I'm not a robot" confir...
2019-06-21 1:29:13 PM
2019-06-21 4:02:08 PM
DanifC
Composer
416 Views
1 replies
0 likes

416 Views
1 replies
0 likes

elenco artisti scomparso dalla libreria

Spotify non visualizza più gli artisti salvati nella tab omonima nella mia libreria, la scheda appare come se non avessi salvato nulla. Le altre schede funzionano correttamente e le canzoni appaiono nella tab brani, album ecc. Ho fatto una prova con ...

sebasmart
Casual Listener
Spotify non visualizza più gli artisti salvati nella tab omonima nella mia libreria, la scheda appare come se non avessi salvato nulla. Le altre schede funzionano correttamente e le canzoni appaiono ...
2019-06-21 2:30:21 PM
606 Views
0 replies
0 likes

606 Views
0 replies
0 likes

Clicking "Save" button on an album does not save songs to my library

Pretty much the title. Saving an album now does nothing. The button changes from "save" to "saved," but the songs aren't actually saved to my library. Had to add each song manually. Tried with several albums and it's consistent across all of them. Pl...

DanifC
Composer
Pretty much the title. Saving an album now does nothing. The button changes from "save" to "saved," but the songs aren't actually saved to my library. Had to add each song manually. Tried with severa...
2019-06-19 3:40:50 PM
2019-06-21 2:21:20 PM
footof
Newbie
638 Views
2 replies
3 likes

638 Views
2 replies
3 likes

Superuser Contribution Unwanted shuffling

PlanPremiumCountryUSDeviceMacbook AirOperating SystemiOS 10 My Question or IssueTrying to play through an album... usually, each song will play in succession until the album is over. Shuffle play is turned off, I'm not playing from my library, yet af...

dogenthusiast
Newbie
Plan Premium Country US Device Macbook Air Operating System iOS 10 My Question or Issue Trying to play through an album... usually, each song will play in succession until the album ...
2019-06-20 4:16:02 AM
2019-06-21 11:59:01 AM
Guido
Spotify Legend
887 Views
3 replies
1 likes

887 Views
3 replies
1 likes

Song art not being displayed, bottom left.

PlanPremiumCountryUSDeviceMacBook Air, 2017Operating SystemMacOS Mojave 10.14.5 My Question or IssueSome songs art cover are not being displayed on the bottom left. Not resizing issue.

JuiceJ
Newbie
Plan Premium Country US Device MacBook Air, 2017 Operating System MacOS Mojave 10.14.5 My Question or Issue Some songs art cover are not being displayed on the bottom left. Not resiz...
2019-06-20 10:51:55 AM
2019-06-21 11:41:20 AM
merlijnv2000
Composer
449 Views
1 replies
0 likes

449 Views
1 replies
0 likes

Impossible to search music

Hello, Since a few days I have troubles using Spotify free version on my Mac running with El Capitan which makes me unable to play anything with Spotify : When I start Spotify, I have access to my home page, but when I click "browse" it's loading for...

Giallo
Casual Listener
Hello, Since a few days I have troubles using Spotify free version on my Mac running with El Capitan which makes me unable to play anything with Spotify : When I start Spotify...
2019-06-20 3:45:33 PM
2019-06-20 3:52:57 PM
Giallo
Casual Listener
450 Views
1 replies
0 likes

450 Views
1 replies
0 likes

Re: Is there a list view for albums/artists etc or are we restricted to this inconvenient grid view?

My post from nearly three years ago bears repeating:Subject Re: Is there a list view for albums/artists etc or are we restricted to this inconvenient grid view?Date: 2015-05-19 03:58 AMusery2018-06-11 10:01 AMMy post from nearly two years ago bears r...

user_y
Music Fan
My post from nearly three years ago bears repeating: Subject Re: Is there a list view for albums/artists etc or are we restricted to this inconvenient grid view? Date: 2015-05-19 03:58 AM user...
2019-06-12 8:49:12 PM
2019-06-20 1:41:20 AM
Loxer
Community Legend
647 Views
1 replies
0 likes

647 Views
1 replies
0 likes

Superuser Contribution "Favorite Songs" playlist deleted suddenly

PlanPremiumCountryUSA DeviceMacbook Pro late 2015Operating SystemiOS 10 My Question or IssueMy "favorite songs" playlist was deleted. I just switched to premium and now it's gone. How do I get it back?

ianderson1234
Newbie
Plan Premium Country USA Device Macbook Pro late 2015 Operating System iOS 10 My Question or Issue My "favorite songs" playlist was deleted. I just switched to premium and no...
2019-06-05 8:41:30 AM
2019-06-19 7:14:07 PM
DanifC
Composer
746 Views
2 replies
0 likes

746 Views
2 replies
0 likes

Superuser Contribution Spotify Keeps Redirecting Me to Its Canadian Website

I live in Kuwait and am currently on vacation in Pakistan. Howeverm whenever I try to change the country of use from Kuwait to Pakistan, the website keeps being redirectted to the Canadaian website no matter what I search or how I change the URL, so ...

winxeris
Casual Listener
I live in Kuwait and am currently on vacation in Pakistan. Howeverm whenever I try to change the country of use from Kuwait to Pakistan, the website keeps being redirectted to the Canadaian website n...
2019-06-19 11:29:30 AM
2019-06-19 4:21:47 PM
Guido
Spotify Legend
654 Views
1 replies
0 likes

654 Views
1 replies
0 likes

Can't Like radio songs anymore

I'm listening to spotify on my macbook pro using the desktop app and I used to be able to use the heart button to like songs but I can no longer see it anymore. The only place I can now do that is the "Made For You" 6 playlists. But I used the radio ...

jsunnb
Newbie
I'm listening to spotify on my macbook pro using the desktop app and I used to be able to use the heart button to like songs but I can no longer see it anymore. The only place I can now do that is th...
2019-06-13 10:02:14 PM
2019-06-19 3:12:10 PM
Blessedjac
Gig Goer
813 Views
1 replies
2 likes
Desktop
heart
like
Mac

813 Views
1 replies
2 likes

Superuser Contribution Playlists won't play next song when I click "next"

PlanPremiumCountryUSDeviceMacBook Pro 2017Operating SystemMac - High Sierra My Question or IssueFor any playlist I have, including Discover Weekly, I will click a song in it to play. Once that song is over, or if I skip to the next song, instead of p...

justkdeng
Newbie
Plan Premium Country US Device MacBook Pro 2017 Operating System Mac - High Sierra My Question or Issue For any playlist I have, including Discover Weekly, I will click a song in it ...
2019-06-18 1:18:42 AM
2019-06-19 2:36:12 PM
Guido
Spotify Legend
1037 Views
1 replies
1 likes

1037 Views
1 replies
1 likes

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