Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4904 Views
1 replies
0 likes

4904 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6924 Views
1 replies
0 likes

6924 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4706 Views
1 replies
3 likes

4706 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42072 Views
19 replies
1 likes
music stops

42072 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166828 Views
0 replies
35 likes
Mac

166828 Views
0 replies
35 likes

offline

my spotify app on my mac pro says it's 'offline' even though i'm connected to a wifi network and my internet is working. i've quit the app and reopened multiple times with no change. i tried to delete the app and redownload, but when i drag it over t...

kmoen99
Newbie
my spotify app on my mac pro says it's 'offline' even though i'm connected to a wifi network and my internet is working. i've quit the app and reopened multiple times with no change. i tried to delet...
2018-02-07 3:28:14 AM
228 Views
0 replies
0 likes

228 Views
0 replies
0 likes

Downloading Songs library

I have a question: why am I allowed to make my Songs library on my phone offline but not on my PC?

YareFonso
Newbie
I have a question: why am I allowed to make my Songs library on my phone offline but not on my PC?
2017-09-01 3:36:58 AM
2018-02-06 9:44:28 PM
Siganogarmone
Newbie
466 Views
2 replies
0 likes

466 Views
2 replies
0 likes

Web Player (Firefox) - unknown device messing with controls / app

Hi there,I have a very strange (and disapointing) issue here. Os: macOS High Sierra (10.13.3)Hardware: MacBook Pro-13, 3.1Ghz, 8Go LPDDR3Plan: Premium (recently upgraded to Family plan, but already had this issue before)Client: MacOS Desktop app, V 1...

Wattswing
Casual Listener
Hi there, I have a very strange (and disapointing) issue here. Os: macOS High Sierra (10.13.3) Hardware: MacBook Pro-13, 3.1Ghz, 8Go LPDDR3 Plan: Premium (recently upgraded to Family plan...
2018-02-06 3:10:43 PM
2018-02-06 3:28:22 PM
Wattswing
Casual Listener
863 Views
1 replies
1 likes

863 Views
1 replies
1 likes

Search is biased

Typing "digital" in the search field gives as a top (and only) result artist "Digitalism", and the actual artist called "Digital" which I'm searching for is not even in the songs list. Same thing with "spirit": top result is "Spiritualized" instead o...

taalasmaa
Newbie
Typing "digital" in the search field gives as a top (and only) result artist "Digitalism", and the actual artist called "Digital" which I'm searching for is not even in the songs list. Same thin...
2018-02-06 2:49:59 PM
242 Views
0 replies
1 likes

242 Views
0 replies
1 likes

Spotify desktop launch music alone!!!

My spotify desktop launch music alone since a few weeks. It plays music I don’t want to listen, especially in moments I don’t want to listen music. Sometime it happens also on the Spotify app on my iphone. What the **bleep**’s going on? Moreover it i...

vincle1
Casual Listener
My spotify desktop launch music alone since a few weeks. It plays music I don’t want to listen, especially in moments I don’t want to listen music. Sometime it happens also on the Spotify app on my i...
2017-11-27 11:33:54 AM
2018-02-06 9:22:08 AM
vincle1
Casual Listener
464 Views
2 replies
0 likes

464 Views
2 replies
0 likes

Local Files - Will Not Display All Files

Hi there - I'm trying to import to a personal playlist some music from my iTunes folder that does not exist on the Spotify server. There are approximately 22,000 files in my iTunes folder (but I'm only after a small number of items). When I select th...

cjsmelb
Regular
Hi there - I'm trying to import to a personal playlist some music from my iTunes folder that does not exist on the Spotify server. There are approximately 22,000 files in my iTunes folder (but ...
2018-02-01 9:10:12 AM
2018-02-06 8:43:42 AM
cjsmelb
Regular
792 Views
4 replies
0 likes

792 Views
4 replies
0 likes

Playlists not showing up in drop down menu

When you right click and go to add to playlist, its only ever comes up with just "create a new playlist" or maybe two of the dozens of playlists I have - it wont even let me drag the song into the playlist either. please help.

scarlet-begonia
Newbie
When you right click and go to add to playlist, its only ever comes up with just "create a new playlist" or maybe two of the dozens of playlists I have - it wont even let me drag the song into the pl...
2018-02-02 2:53:30 PM
2018-02-06 7:05:37 AM
newrkv
Casual Listener
473 Views
1 replies
1 likes

473 Views
1 replies
1 likes

playlist exchange

I've been trying to submit one of my playlists on the playlist exchange, but I keep on getting the message, "You must provide a valid Spotify URI **bleep**", and this happens for every single one of my playlists, can anyone help with this? Thanks!Spo...

user-removed
Visitor
I've been trying to submit one of my playlists on the playlist exchange, but I keep on getting the message, "You must provide a valid Spotify URI **bleep**", and this happens for every single one of ...
2018-02-06 6:44:44 AM
351 Views
0 replies
0 likes

351 Views
0 replies
0 likes

Desktop App Disappeared - App will not reinstall

Spotify Desktop App for Mac disappeared without my help and now when ttrying to install the app again it gets hung-up at the end and will not complete. Anyone else experiencing this?

WillCSSKD
Newbie
Spotify Desktop App for Mac disappeared without my help and now when ttrying to install the app again it gets hung-up at the end and will not complete. Anyone else experiencing this?
2018-02-05 12:21:47 AM
378 Views
0 replies
1 likes

378 Views
0 replies
1 likes

Upper Display in Playlists is missing

Brief description of the issue: I cannot see anything in the top of the listing of any listing of album or playlist. See screenshot below.Steps to reproduce the issue: It just occurs. Basically after I click on a Playlist and I see the screen below. ...

flaffer
Newbie
Brief description of the issue: I cannot see anything in the top of the listing of any listing of album or playlist. See screenshot below. Steps to reproduce the issue: It just occurs. Basically aft...
2018-02-05 9:46:38 PM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

bvfgnhfdrher

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fdesyhrwwrqr
Casual Listener
m,gkytdtjhre
2018-02-05 6:30:52 PM
264 Views
0 replies
0 likes

264 Views
0 replies
0 likes

Solved!! Can an entire playlist be duplicated or copied and re-named?

I have a "private" playlist that I've previously shared with a friend (via email w Spotify by attaching link/url)Now I no longer want this friend to be able to access my playlist, but I don't want to delete the entire playlist. Is there a way to dupl...

user-removed
Visitor
I have a "private" playlist that I've previously shared with a friend (via email w Spotify by attaching link/url) Now I no longer want this friend to be able to access my playlist, but I don't want ...
2018-02-04 6:38:58 AM
2018-02-05 6:15:54 PM
Bethany_Dawn
Community Legend
523 Views
1 replies
0 likes

523 Views
1 replies
0 likes

spotify playlist pictures

I just recently found out that youcan change the picture on your playlist, but do you have to be a Rock Star to be able to do that?

paigemariek
Newbie
I just recently found out that youcan change the picture on your playlist, but do you have to be a Rock Star to be able to do that?
2018-02-04 6:48:59 PM
2018-02-05 5:59:09 PM
Bethany_Dawn
Community Legend
791 Views
1 replies
0 likes

791 Views
1 replies
0 likes

Disable open Spotify automatically

I am trying to disable "open Spotify automatically upon restart on Mac OS". However, every time I try to open a new instance of Spotify app, the setting defaults to open the app upon restart.

ysuryateja
Newbie
I am trying to disable "open Spotify automatically upon restart on Mac OS". However, every time I try to open a new instance of Spotify app, the setting defaults to open the app upon restart.&nb...
2018-02-05 3:07:45 AM
2018-02-05 5:17:19 PM
Bethany_Dawn
Community Legend
521 Views
1 replies
0 likes

521 Views
1 replies
0 likes

There is no starred playlist - Where did my songs go?

I've been hitting the little heart on songs I like in my discover weekly, a little pop up comes up saying those songs have been saved in my library. Turns out I have been betrayed. There is no starred playlist, or "favorites" playlist that features t...

Littlezoppo
Newbie
I've been hitting the little heart on songs I like in my discover weekly, a little pop up comes up saying those songs have been saved in my library. Turns out I have been betrayed. There is ...
2018-02-05 4:00:47 PM
2018-02-05 5:03:14 PM
Furan666
Regular
527 Views
1 replies
0 likes

527 Views
1 replies
0 likes

Spotify transpose

Hi,One of my playlists transpose first nine tracks but not the others three semitones, but only on my mac, not on other devices. What´s wrong? What can I do to change this?Dan

kurre11
Newbie
Hi, One of my playlists transpose first nine tracks but not the others three semitones, but only on my mac, not on other devices. What´s wrong? What can I do to change this? Dan
2018-02-05 2:58:53 PM
1552 Views
0 replies
0 likes

1552 Views
0 replies
0 likes

Apple Mac - Cutting off end of ALL songs

Playing Spotify Premium through a desktop Apple Mac (running Mac OS High Sierra) and listening through a Ruark via WIFi. ALL songs cut off the last 2 or 3 seconds. Really irritating when you know the song or it has a non fade end. Tried reinstalling,...

StiggyPop
Casual Listener
Playing Spotify Premium through a desktop Apple Mac (running Mac OS High Sierra) and listening through a Ruark via WIFi. ALL songs cut off the last 2 or 3 seconds. Really irritating when you kno...
2018-02-05 8:47:06 AM
451 Views
0 replies
1 likes

451 Views
0 replies
1 likes

Playlist Covers

What was the first version of Spotify to allow the playlist covers to be updated?

user-removed
Visitor
What was the first version of Spotify to allow the playlist covers to be updated?
2018-02-04 12:34:44 AM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Can a url on a private playlist be changed without deleting entire playlist?