Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4773 Views
1 replies
0 likes

4773 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6827 Views
1 replies
0 likes

6827 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4628 Views
1 replies
3 likes

4628 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41815 Views
19 replies
1 likes
music stops

41815 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166734 Views
0 replies
35 likes
Mac

166734 Views
0 replies
35 likes

No sound anymore when changing output device (internal speakers vs. bluetooth) [OSX]

Dear, I'm having issue with my sound from Spotify, when I change the output device on my Macbook (OSX 10.10.2) from internal speakers to my bluetooth audio set for the 2nd time, the sound from Spotify gets lost. Other sounds from my Macbook still wor...

rogermeijer
Regular
Dear, I'm having issue with my sound from Spotify, when I change the output device on my Macbook (OSX 10.10.2) from internal speakers to my bluetooth audio set for the 2nd time, the sound fr...
2015-03-29 11:56:00 PM
2016-10-05 2:15:58 PM
bibipov
Casual Listener
5663 Views
40 replies
2 likes
Mac

5663 Views
40 replies
2 likes

Promo voume not normalized

I understand than promo in free mode are important, but there is too much difference of volume when promo start, i must to decrease volume almost of 30-40%!! Pls fix!!

hyrion79
Casual Listener
I understand than promo in free mode are important, but there is too much difference of volume when promo start, i must to decrease volume almost of 30-40%!! Pls fix!!
2016-10-05 9:09:38 AM
157 Views
0 replies
0 likes
Mac

157 Views
0 replies
0 likes

Solved!! Spotify injected with adware

Whenever I click on a playlist from the browse menu, it launches a pop-up on my browser. During normal browsing also, if spotify is on, it launches pop-ups. I downloaded my copy of spotify from the official website, I don't know why this is happening...

xrisk
Regular
Whenever I click on a playlist from the browse menu, it launches a pop-up on my browser. During normal browsing also, if spotify is on, it launches pop-ups. I downloaded my copy of spotify from the o...
2015-05-23 8:46:31 PM
2016-10-05 3:17:27 AM
MMBrown
Newbie
3822 Views
14 replies
0 likes
Mac

3822 Views
14 replies
0 likes

My "songs" list is empty again

My "Songs" playlist was blank. I looked it up here and someone said to uninstall/ reinstall the app. I did which brough my songs back. Went to lunch and came back. Spotify had closed on its own and upon re-launch, my "Songs" playlist is blank again. ...

roekone
Casual Listener
My "Songs" playlist was blank. I looked it up here and someone said to uninstall/ reinstall the app. I did which brough my songs back. Went to lunch and came back. Spotify had closed on its own and u...
2016-04-01 11:36:02 PM
2016-10-04 4:26:37 PM
hexarobi
Newbie
1343 Views
5 replies
0 likes
Mac

1343 Views
5 replies
0 likes

Why are you installing malware (adware) with your application for Mac OS X?

Getting this pop up regularly once I installed the Spotify application for Mac: http://ar.voicefive.com/global/invite/inv_1_pop.htm?&recruitFrequency=1&pid=p304701435&prad=113352898&ar_c=62147030&methodology=3&inv=pop_up_inv_1&grp=1&location=http%3A%...

dhoffman42
Casual Listener
Getting this pop up regularly once I installed the Spotify application for Mac: http://ar.voicefive.com/global/invite/inv_1_pop.htm?&recruitFrequency=1&pid=p304701435&prad=113352...
2015-06-10 3:49:42 AM
2016-10-03 1:15:06 PM
KkThxBye
Regular
3185 Views
11 replies
3 likes
Mac

3185 Views
11 replies
3 likes

Local files has music saved twice

Hi everybody, I have some problems with my local files. I synced my selected maps in local files but now I seem to have duplicates of all numbers in this list. I can't seem to delete the numbers. I can't find an option to find the duplicates either. ...

robinduijsens
Newbie
Hi everybody, I have some problems with my local files. I synced my selected maps in local files but now I seem to have duplicates of all numbers in this list. I can't seem to delete the num...
2016-10-01 5:23:10 PM
264 Views
0 replies
0 likes
Mac

264 Views
0 replies
0 likes

Songs intermittently cut out after upgrading to El Capitan

spotify 1.0.16.104.g3b776c9emac book el capitan 10.11 Songs play for a few seconds then sound stops but the song keeps running. Then the song picks up 3 or 4 times throughout the life of the song. Usually displays an error that it can't play current ...

jsailus
Newbie
spotify 1.0.16.104.g3b776c9e mac book el capitan 10.11 Songs play for a few seconds then sound stops but the song keeps running. Then the song picks up 3 or 4 times throughout t...
2015-10-24 12:47:53 AM
2016-09-29 9:25:17 AM
sansnom
Newbie
415 Views
1 replies
0 likes
Mac

415 Views
1 replies
0 likes

Spotify Stealing Focus (even when minimised!)

Hi, I'm a Spotify premium user using Mac OSX 10.11.6. Spotify has recently started popping the window to the front of my display every minute or so. It does this even when I have minimised the window (ie it maximises the window from the dock). Is the...

sanderr2
Newbie
Hi, I'm a Spotify premium user using Mac OSX 10.11.6. Spotify has recently started popping the window to the front of my display every minute or so. It does this even when I have minimised the window...
2016-09-27 7:12:04 PM
2016-09-27 8:49:15 PM
guskiks1
Casual Listener
707 Views
1 replies
1 likes
Mac

707 Views
1 replies
1 likes

Musixmatch not working on desktop osx app

I have 1.0.1 with lyrics button, but when I clcick lyrics button I get a "We'll be back shortly. Your connection is slow or weak" message. Have done so for days now. Connection fine & not slow or weak. Anyone else seeing this issue? Thanks,K

KickingupDust
Casual Listener
I have 1.0.1 with lyrics button, but when I clcick lyrics button I get a "We'll be back shortly. Your connection is slow or weak" message. Have done so for days now. Connectio...
2015-03-13 3:15:59 PM
2016-09-27 7:52:40 PM
chewon2002
Casual Listener
3093 Views
23 replies
2 likes
Mac

3093 Views
23 replies
2 likes

Bring back clicking on album art to jump to where the song is playing from (desktop)

Normally, clicking on the album art should direct you to the song since version 1.0.5.If that does NOT work for you: Start a playlist and post the following information so we can check it out further: OS (Mac, Windows) Spotify Version (Menu => Help =...

TrulsBekk
Roadie
Normally, clicking on the album art should direct you to the song since version 1.0.5. If that does NOT work for you: Start a playlist and post the following information so we can check it out furth...
2015-03-05 6:22:00 PM
2016-09-21 12:40:46 PM
suiton
Casual Listener
14032 Views
101 replies
163 likes
Mac
Windows

14032 Views
101 replies
163 likes

Migration Advice (Apple Music and Local Files to Spotify)

Hello everyone, I am at my wit's end here, and I hope I can find some relief here. I have local music files on my iMac that I obtained from various sources in the past. I would like a streaming service that will allow me to 1) listen to the entire li...

chinweilien
Newbie
Hello everyone, I am at my wit's end here, and I hope I can find some relief here. I have local music files on my iMac that I obtained from various sources in the past. ...
2016-09-17 11:18:31 AM
310 Views
0 replies
0 likes
Mac

310 Views
0 replies
0 likes

Solved!! Spotify stutter OSX Yosemite App

Hi I am running OSX Yosemite on a one year old iMac, and the Spotify APP sort of goes on and off. And I have had no problem with the app, up until recent updates. And I imagine that it has something to do with Spaces. I locate the Spotify in my secon...

ibbutler
Casual Listener
Hi I am running OSX Yosemite on a one year old iMac, and the Spotify APP sort of goes on and off. And I have had no problem with the app, up until recent updates. And I i...
2015-05-10 8:43:04 AM
2016-09-16 9:08:50 AM
ibbutler
Casual Listener
4491 Views
8 replies
2 likes
Mac

4491 Views
8 replies
2 likes

OFFLINE

My spotufy is always offline, even when im connected tot wifi and using other things. It says error code 4

emmarose3
Newbie
My spotufy is always offline, even when im connected tot wifi and using other things. It says error code 4
2016-09-10 2:06:31 AM
200 Views
0 replies
0 likes
Mac

200 Views
0 replies
0 likes

Artist name links to wrong artist page

I'm having a weird issue where I keep trying to listen to Nada Surf, but Spotify keeps directing me to the Magnetic Fields instead. I tried getting to Nada's page from both a playlist and the search bar with the same result. Has this type of problem ...

feinbergmusic
Roadie
I'm having a weird issue where I keep trying to listen to Nada Surf, but Spotify keeps directing me to the Magnetic Fields instead. I tried getting to Nada's page from both a playlist and the search ...
2016-09-08 3:47:58 AM
2016-09-08 4:18:37 AM
MiGlez
Regular
262 Views
1 replies
0 likes
Mac

262 Views
1 replies
0 likes

I want to share a playlist but some tracks have red broken rectangles. What does this mean?

I've made a playlist of about 15 tracks found on Spotify, that I want to share with a friend.Three of the tracks have little red broken rectangle symbols next to them.Nine of the tracks have grey rectangles with music notes in. I notice I have these ...

redke
Newbie
I've made a playlist of about 15 tracks found on Spotify, that I want to share with a friend. Three of the tracks have little red broken rectangle symbols next to them. Nine of the tracks have grey...
2016-09-07 1:52:06 PM
227 Views
0 replies
0 likes
Mac

227 Views
0 replies
0 likes

Solved!! Notifications won't go away

Since the most recent update my Spotify has told me I have notifications. When I try to load the notifications it just shows a loading circle that never goes away. I tried restarting, but every time I restart it just says I have one more notification...

Joppen
Casual Listener
Since the most recent update my Spotify has told me I have notifications. When I try to load the notifications it just shows a loading circle that never goes away. I tried restarting, but every time ...
2015-03-30 11:49:53 PM
2016-09-06 12:18:59 PM
LemonfaceBeats
Regular
7727 Views
9 replies
0 likes
Mac

7727 Views
9 replies
0 likes

Lyrics disappeared?

Have the lyrics have now gone from Spotify?I have tried on my macbook, iphone and Mac desktop, to no avail the lyrics are not coming up for me?I use Spotify and the lyrics section all.the.time. I would be so sad if they are have gone Can someone help...

zsingr
Newbie
Have the lyrics have now gone from Spotify? I have tried on my macbook, iphone and Mac desktop, to no avail the lyrics are not coming up for me? I use Spotify and the lyrics section all.the.time. I...
2016-05-31 8:40:06 AM
2016-09-03 5:35:03 PM
kaskliber
Newbie
8278 Views
4 replies
0 likes
Desktop
iOS
Mac
Mobile

8278 Views
4 replies
0 likes

Solved!! Spotify app issue- mac desktop

I keep getting "You can’t open the application “Spotify” because PowerPC applications are no longer supported." error message on my macbook pro when I try to open the app. I've uninstalled and reinstalled the app, but the issue continues. Everything ...

1228944017
Newbie
I keep getting "You can’t open the application “Spotify” because PowerPC applications are no longer supported." error message on my macbook pro when I try to open the app. I've uninstalled and reinst...
2016-01-10 4:13:52 PM
2016-09-01 4:32:35 PM
iRoland
Casual Listener
4568 Views
14 replies
0 likes
Mac

4568 Views
14 replies
0 likes

Solved!! Download quality

The desktop app doesn't have separate settings for streaming and syncing quality. So if I'm a premium user, does it always download music in 320kbps or only when high quality streaming enabled? If it depends on streaming setting, how do I re-download...

error92
Newbie
The desktop app doesn't have separate settings for streaming and syncing quality. So if I'm a premium user, does it always download music in 320kbps or only when high quality streaming enabled? If it...
2014-01-17 4:26:31 AM
2016-08-31 10:22:21 PM
Terrantino
Regular
21804 Views
2 replies
1 likes
Mac

21804 Views
2 replies
1 likes

[OS X] Can't stop Spotify from auto-launching, setting doesn't save

I'm running OS X 10.10.3 and Spotify 1.0.3.101.gbfa97dfe. Spotify won't stop auto launching. When I go to Settings > Advanced Settings > Open Spotify Automatically...> switch from Minimized to No. I don't see a 'save' button anywhere but when I quit ...

user-removed
Visitor
I'm running OS X 10.10.3 and Spotify 1.0.3.101.gbfa97dfe. Spotify won't stop auto launching. When I go to Settings > Advanced Settings > Open Spotify Automatically...> switch from Minim...
2015-04-09 8:16:20 AM
2016-08-31 12:25:24 PM
DontRentMusic
Newbie
2416 Views
3 replies
0 likes
Mac

2416 Views
3 replies
0 likes

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