Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4182 Views
  • 1 replies
  • 0 likes
  • 4182 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6305 Views
  • 1 replies
  • 0 likes
  • 6305 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4291 Views
  • 1 replies
  • 3 likes
  • 4291 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 40975 Views
  • 19 replies
  • 1 likes
  • music stops
  • 40975 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166308 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166308 Views
  • 0 replies
  • 35 likes

Migration Advice (Apple Music and Local Files to Spotify)

Hello everyone, I am at my wit's end here, and I hope I can find some relief here. I have local music files on my iMac that I obtained from various sources in the past. I would like a streaming service that will allow me to 1) listen to the entire li...

  • Newbie
  • Hello everyone,    I am at my wit's end here, and I hope I can find some relief here.    I have local music files on my iMac that I obtained from various sources in the past. ...
  • 296 Views
  • 0 replies
  • 0 likes
  • Mac
  • 296 Views
  • 0 replies
  • 0 likes

Solved!! Spotify stutter OSX Yosemite App

Hi I am running OSX Yosemite on a one year old iMac, and the Spotify APP sort of goes on and off. And I have had no problem with the app, up until recent updates. And I imagine that it has something to do with Spaces. I locate the Spotify in my secon...

  • Casual Listener
  • Hi   I am running OSX Yosemite on a one year old iMac, and the Spotify APP sort of goes on and off. And I have had no problem with the app, up until recent updates.    And I i...
  • ibbutler
  • Casual Listener
  • 4451 Views
  • 8 replies
  • 2 likes
  • Mac
  • 4451 Views
  • 8 replies
  • 2 likes

OFFLINE

My spotufy is always offline, even when im connected tot wifi and using other things. It says error code 4

  • Newbie
  • My spotufy is always offline, even when im connected tot wifi and using other things. It says error code 4
  • 196 Views
  • 0 replies
  • 0 likes
  • Mac
  • 196 Views
  • 0 replies
  • 0 likes

Artist name links to wrong artist page

I'm having a weird issue where I keep trying to listen to Nada Surf, but Spotify keeps directing me to the Magnetic Fields instead. I tried getting to Nada's page from both a playlist and the search bar with the same result. Has this type of problem ...

  • Roadie
  • I'm having a weird issue where I keep trying to listen to Nada Surf, but Spotify keeps directing me to the Magnetic Fields instead. I tried getting to Nada's page from both a playlist and the search ...
  • MiGlez
  • Regular
  • 250 Views
  • 1 replies
  • 0 likes
  • Mac
  • 250 Views
  • 1 replies
  • 0 likes

I want to share a playlist but some tracks have red broken rectangles. What does this mean?

I've made a playlist of about 15 tracks found on Spotify, that I want to share with a friend.Three of the tracks have little red broken rectangle symbols next to them.Nine of the tracks have grey rectangles with music notes in. I notice I have these ...

  • Newbie
  • I've made a playlist of about 15 tracks found on Spotify, that I want to share with a friend. Three of the tracks have little red broken rectangle symbols next to them. Nine of the tracks have grey...
  • 220 Views
  • 0 replies
  • 0 likes
  • Mac
  • 220 Views
  • 0 replies
  • 0 likes

Solved!! Notifications won't go away

Since the most recent update my Spotify has told me I have notifications. When I try to load the notifications it just shows a loading circle that never goes away. I tried restarting, but every time I restart it just says I have one more notification...

  • Casual Listener
  • Since the most recent update my Spotify has told me I have notifications. When I try to load the notifications it just shows a loading circle that never goes away. I tried restarting, but every time ...
  • LemonfaceBeats
  • Regular
  • 7701 Views
  • 9 replies
  • 0 likes
  • Mac
  • 7701 Views
  • 9 replies
  • 0 likes

Lyrics disappeared?

Have the lyrics have now gone from Spotify?I have tried on my macbook, iphone and Mac desktop, to no avail the lyrics are not coming up for me?I use Spotify and the lyrics section all.the.time. I would be so sad if they are have gone Can someone help...

  • Newbie
  • Have the lyrics have now gone from Spotify? I have tried on my macbook, iphone and Mac desktop, to no avail the lyrics are not coming up for me? I use Spotify and the lyrics section all.the.time. I...
  • kaskliber
  • Newbie
  • 8256 Views
  • 4 replies
  • 0 likes
  • Desktop
    iOS
    Mac
    Mobile
  • 8256 Views
  • 4 replies
  • 0 likes

Solved!! Spotify app issue- mac desktop

I keep getting "You can’t open the application “Spotify” because PowerPC applications are no longer supported." error message on my macbook pro when I try to open the app. I've uninstalled and reinstalled the app, but the issue continues. Everything ...

  • Newbie
  • I keep getting "You can’t open the application “Spotify” because PowerPC applications are no longer supported." error message on my macbook pro when I try to open the app. I've uninstalled and reinst...
  • iRoland
  • Casual Listener
  • 4419 Views
  • 14 replies
  • 0 likes
  • Mac
  • 4419 Views
  • 14 replies
  • 0 likes

Solved!! Download quality

The desktop app doesn't have separate settings for streaming and syncing quality. So if I'm a premium user, does it always download music in 320kbps or only when high quality streaming enabled? If it depends on streaming setting, how do I re-download...

  • Newbie
  • The desktop app doesn't have separate settings for streaming and syncing quality. So if I'm a premium user, does it always download music in 320kbps or only when high quality streaming enabled? If it...
  • Terrantino
  • Regular
  • 21737 Views
  • 2 replies
  • 1 likes
  • Mac
  • 21737 Views
  • 2 replies
  • 1 likes

[OS X] Can't stop Spotify from auto-launching, setting doesn't save

I'm running OS X 10.10.3 and Spotify 1.0.3.101.gbfa97dfe. Spotify won't stop auto launching. When I go to Settings > Advanced Settings > Open Spotify Automatically...> switch from Minimized to No. I don't see a 'save' button anywhere but when I quit ...

  • Visitor
  • I'm running OS X 10.10.3 and Spotify 1.0.3.101.gbfa97dfe. Spotify won't stop auto launching. When I go to Settings > Advanced Settings > Open Spotify Automatically...> switch from Minim...
  • DontRentMusic
  • Newbie
  • 2407 Views
  • 3 replies
  • 0 likes
  • Mac
  • 2407 Views
  • 3 replies
  • 0 likes

Mac OS X and Spotify 1.0.36.124 with auto proxy

Hello, my auto proxy settings just stopped working about a month ago, it simply doesn't work. I have to change it to manual to be able to user proxy, or disable it if I don't need proxy. The auto proxy setting doesn't seem to work either with manual ...

  • Newbie
  • Hello, my auto proxy settings just stopped working about a month ago, it simply doesn't work. I have to change it to manual to be able to user proxy, or disable it if I don't need proxy. The aut...
  • 851 Views
  • 0 replies
  • 3 likes
  • Mac
  • 851 Views
  • 0 replies
  • 3 likes

'Make Current Playlist' functionality AWOL

In the most recent update 1.0.1, the new client as well as losing filter functionality and apps, has lost the ability to change the current playlist/source when right/ctrl-clicking. This was a feature I used multiple times daily, and the regression o...

  • Regular
  • In the most recent update 1.0.1, the new client as well as losing filter functionality and apps, has lost the ability to change the current playlist/source when right/ctrl-clicking. This was a featur...
  • Tieh
  • Newbie
  • 517 Views
  • 2 replies
  • 4 likes
  • Mac
  • 517 Views
  • 2 replies
  • 4 likes

ISSUE. All songs in starred playlist disappeared!

Logging in today my starred playlist is empty - a few thousand songs gone.Checking different devices this is the same across all.Read all forum topics and nothing points me in the right direction. Cannot recover the songs on the account backend onlin...

  • Casual Listener
  • Logging in today my starred playlist is empty - a few thousand songs gone. Checking different devices this is the same across all. Read all forum topics and nothing points me in the right ...
  • moo5k
  • Casual Listener
  • 255 Views
  • 1 replies
  • 0 likes
  • Mac
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! can you search for a song in some one you are following?

So I heard a song from some one I know while workign out. I know the name of the song but they dont have there play list arranged in a way i can find it. IS there a way to search in Spotify in side a person i am following for a particular song?

  • Regular
  • So I heard a song from some one I know while workign out. I know the name of the song but they dont have there play list arranged in a way i can find it.    IS there a way to search in Sp...
  • Dreadlord
  • Community Legend
  • 534 Views
  • 1 replies
  • 0 likes
  • Mac
    Windows
  • 534 Views
  • 1 replies
  • 0 likes

Solved!! Error 127 (Mac OS X 10.9.2) - Please Help

Cant´t login to Spotify, getting error message 127 and I cant´t find any threads about this. Have tried to reinstall Spotify several times and I have also messed around with the firewall settings but nothing seems to help. If you have any suggestions...

  • Casual Listener
  • Cant´t login to Spotify, getting error message 127 and I cant´t find any threads about this.    Have tried to reinstall Spotify several times and I have also messed around with the...
  • Anouk-Louise
  • Casual Listener
  • 11398 Views
  • 5 replies
  • 3 likes
  • Mac
  • 11398 Views
  • 5 replies
  • 3 likes

Offline at Spotify after Facebook email and password change

Hello everybody, I have the following issue: I cannot login to Spotify. Where: desktop App, Mobile App, Spofify Web App (shortly: everywhere except this forum). Please see attached screenshots. My Spotify account is bounded to my Facebook account.Rec...

  • Newbie
  • Hello everybody,   I have the following issue: I cannot login to Spotify. Where: desktop App, Mobile App, Spofify Web App (shortly: everywhere except this forum). Please see attached screensho...
  • 197 Views
  • 0 replies
  • 0 likes
  • Mac
  • 197 Views
  • 0 replies
  • 0 likes

Charged twice without subscription

Hello,Earlier today I tried to sign up for the student discount for Spotify premium. I have never used Spotify premium before. In order to get the student discount I need to verify that I was a college student. On my first attempt, I entered my name ...

  • Newbie
  • Hello, Earlier today I tried to sign up for the student discount for Spotify premium. I have never used Spotify premium before. In order to get the student discount I need to verify that I was ...
  • MauriceMV
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • Mac
  • 198 Views
  • 1 replies
  • 0 likes

Most of songs blacked out

Hi all since couple days ago most of the songs in my spotify got black out and cannot listen to them I doubed these might be non - avaibale songs though its too much and happeded too suddern , ive been a user since 3 years ago and never had this kind...

Screen Shot 2016-08-17 at 2.03.31 AM.png
  • Newbie
  • Hi all  since couple days ago  most of the songs in my spotify got black out and cannot listen to them  I doubed these might be non - avaibale songs though its too much and  h...
  • osornios
  • Spotify Star
  • 1868 Views
  • 1 replies
  • 0 likes
  • Mac
  • 1868 Views
  • 1 replies
  • 0 likes

Solved!! No sound on OS X Yosemite.

Hi, When I listened to music yesterday, the music suddently stoped. It looks like the music is still playing (the 'second counter' in the bottom continues counting up and the progress bar moves) but no sound. I tried to play some music on itunes, whi...

  • Newbie
  • Hi,   When I listened to music yesterday, the music suddently stoped. It looks like the music is still playing (the 'second counter' in the bottom continues counting up and the progress bar ...
  • willfromflorida
  • Newbie
  • 5238 Views
  • 4 replies
  • 1 likes
  • Mac
  • 5238 Views
  • 4 replies
  • 1 likes

Solved!! Release Notes - Spotify for Desktop 1.0.6

What's new in this version (1.0.6): You can now filter playlists to find tracks with ease. Long playlists load quickly after sorting. Added hard techno to your Soft Lullabies mix? Ctrl-Z (or Cmd-Z) to undo. Copy Embed Code is now in the menu. Just ri...

DesktopRelease.png
  • Spotify Legend
  •   What's new in this version (1.0.6): You can now filter playlists to find tracks with ease. Long playlists load quickly after sorting. Added hard techno to your Soft Lullabies mix? Ct...
  • oceanclub1970
  • Regular
  • 11353 Views
  • 103 replies
  • 12 likes
  • Mac
    Windows
  • 11353 Views
  • 103 replies
  • 12 likes