Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5502 Views
1 replies
0 likes

5502 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7502 Views
1 replies
0 likes

7502 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5130 Views
1 replies
3 likes

5130 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42790 Views
19 replies
1 likes
music stops

42790 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167383 Views
0 replies
35 likes
Mac

167383 Views
0 replies
35 likes

Delete/Backspace button unsaves song

In the Songs tab it is not the most obvious when the cursor is active in the search bar and often I press Delete/Backspace when I have a song selected in my list, which by default unsaves the song. I have noticed I have lost a significant number of s...

elemen
Newbie
In the Songs tab it is not the most obvious when the cursor is active in the search bar and often I press Delete/Backspace when I have a song selected in my list, which by default unsaves the song. I...
2019-04-09 8:35:56 AM
2023-05-29 12:07:00 AM
dixon1dw
Regular
1072 Views
1 replies
10 likes
Delete Song
Desktop Mac
saved music regularly gets erased
saved songs

1072 Views
1 replies
10 likes

Downloading a song causes dozens of bogus folders to be created

PremiumDeviceMacbook Pro late 2022)Clicking the download arrow causes many folders with names like "02b" 04c" to be created in the designated folder. Plus a "Index" file. No music is downloaded. Tried reinstalling.

kclark2001
Regular
Premium Device Macbook Pro late 2022) Clicking the download arrow causes many folders with names like "02b" 04c" to be created in the designated folder. Plus a "Index" file. No music is downloaded...
2023-04-29 9:55:31 PM
2023-05-29 10:19:55 PM
kclark2001
Regular
665 Views
5 replies
1 likes

665 Views
5 replies
1 likes

Superuser Contribution Can't remove Spotify from background items

Hi all, I'm on macOS Ventura 13.4 (M2 Pro). I can't get rid of this background item. Uninstalling Spotify didn't help either. Is there any solution to this? Thanks in advance. Hakan PS: Screenshot attached below

Hakaya7
Casual Listener
Hi all, I'm on macOS Ventura 13.4 (M2 Pro). I can't get rid of this background item. Uninstalling Spotify didn't help either. Is there any solution to this? Thanks in advance. Hakan...
2023-05-20 7:27:34 PM
2023-05-29 8:02:59 PM
Hakaya7
Casual Listener
1596 Views
4 replies
0 likes
Apple Silicon
macOS

1596 Views
4 replies
0 likes

Superuser Contribution Playback gets stuck every 2 or 3 songs

PlanPremiumCountryVietnamDeviceMacBook Air 2017Operating SystemmacOS MontereyMy Question or IssueI can't remember when this started, maybe a few weeks ago, but whenever I play music from my Mac it will stop just before the end of a song (1-3 seconds ...

qvdbz_y-a3cf
Newbie
Plan Premium Country Vietnam Device MacBook Air 2017 Operating System macOS Monterey My Question or Issue I can't remember when this started, maybe a few weeks ago, but whenever I play music...
2023-05-23 8:42:20 PM
2023-05-24 12:41:03 AM
Susan_GP
Moderator
562 Views
1 replies
0 likes

562 Views
1 replies
0 likes

Superuser Contribution music automatically speed up

PlanPremiumCountry DeviceMacbookPro M2proOperating SystemVentura13 My Question or Issueafter I watch a video (YouTube etc.) in speed 1.25x or more and then go back to Spotify to continue my music, my Spotify music is usually speed up as well, this co...

jenliu
Visitor
Plan Premium Country Device MacbookPro M2pro Operating System Ventura13 My Question or Issue after I watch a video (YouTube etc.) in speed 1.25x or more and then go back to Sp...
2023-05-22 12:19:53 AM
2023-05-24 9:27:43 AM
Lyubka
Moderator
320 Views
1 replies
1 likes

320 Views
1 replies
1 likes

Superuser Contribution I can't play explicit contents although I'm an adult

PlanPremiumCountryKorea DeviceiMac, iPhone My Question or Issue I can't play explicit content.Songs are just greyed out. If I click anyway, it would say "This content is not available" at the bottom, which goes away quickly. In the setting menu, Expl...

editorsmoon
Casual Listener
Plan Premium Country Korea Device iMac, iPhone My Question or Issue I can't play explicit content. Songs are just greyed out. If I click anyway, it would say "This con...
2023-05-21 9:27:21 AM
2023-05-23 12:37:00 PM
Joan
Moderator
884 Views
3 replies
0 likes

884 Views
3 replies
0 likes

Superuser Contribution Playback stops every time an ad tries to play

Plan: Free, AustraliaDevice: iMac 24-inch, M1, 2021Operating System: mac OS Ventura 13.3.1 (a) My Question or Issue:Every time an ad goes to play, playback stops. It cannot be resumed from the play button at the bottom of the desktop app. Instead I h...

mbruyn
Newbie
Plan: Free, Australia Device: iMac 24-inch, M1, 2021 Operating System: mac OS Ventura 13.3.1 (a) My Question or Issue: Every time an ad goes to play, playback stops. It can...
2023-05-22 7:52:33 AM
2023-05-23 10:19:25 AM
Alex
Spotify Legend
293 Views
1 replies
0 likes

293 Views
1 replies
0 likes

Superuser Contribution Return/Enter forcefully completes editing the title of a playlist in Japanese input mode

Plan: PremiumCountry: Japan DeviceMacBookOperating SystemmacOS Monterey 12.6 My Question or IssueIn Japanese input, you need to transform the letters to other characters.For example, from "とうきょう(toukyou)" to "東京".You can pick one from the candidates ...

yagihashoo
Newbie
Plan: Premium Country: Japan Device MacBook Operating System macOS Monterey 12.6 My Question or Issue In Japanese input, you need to transform the letters to other charact...
2023-05-18 2:27:03 PM
2023-05-20 8:10:07 PM
AlejaR
Moderator
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

Superuser Contribution Mac CPU 100% After Latest Update

MacBook Pro 16" 2019 - Dual external monitorsmacOS 12.0.1Spotify Premium for macOS (Intel)1.1.72.439.gc253025e Updated to the latest version yesterday and CPU now running @ 100% Have already tried a clean install using these instructions.Hardware acc...

Screen Shot 2021-11-18 at 11.51.50 AM.png

nick_22
Casual Listener
MacBook Pro 16" 2019 - Dual external monitors macOS 12.0.1 Spotify Premium for macOS (Intel) 1.1.72.439.gc253025e Updated to the latest version yesterday and CPU now running @ 100% ...
2021-11-18 5:54:30 PM
2023-05-18 10:49:26 PM
rb3photography
Newbie
6332 Views
30 replies
16 likes
bug
CPU
macOS

6332 Views
30 replies
16 likes

Solved!!Superuser Contribution Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! ...
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42790 Views
19 replies
1 likes
music stops

42790 Views
19 replies
1 likes

Solved!!Superuser Contribution [MacOS] Spotify not available in the App Store (why?)

Hi!I was informed a few days ago that Spotify officially released the MacOS M1 version of the app, and was looking for it at the App Store, but is still missing. Then I found out that the only way to get it, was downloading directly from the Spotify ...

HeyThisIsFrank
Casual Listener
Hi! I was informed a few days ago that Spotify officially released the MacOS M1 version of the app, and was looking for it at the App Store, but is still missing. Then I found out that the only way ...
2021-09-27 3:08:33 AM
2023-05-18 10:06:35 AM
bigunzzz
Roadie
13814 Views
6 replies
0 likes

13814 Views
6 replies
0 likes

Superuser Contribution Create New Playlist Now Leads With Album Name, Not Artist Name

I've noticed that in the past two weeks or so, when saving an album or track as a new playlist (using Spotify desktop for Mac), the new playlist is created in the following format: Album/Track Name - Artist. For the past... oh, I don't know, many yea...

globalksp
Music Fan
I've noticed that in the past two weeks or so, when saving an album or track as a new playlist (using Spotify desktop for Mac), the new playlist is created in the following format: Album/Track Name -...
2018-07-06 3:56:01 PM
2023-05-18 10:02:16 AM
bigunzzz
Roadie
1444 Views
4 replies
5 likes
Playlist Creation
UX

1444 Views
4 replies
5 likes

Superuser Contribution Black Screen

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newton4
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2023-05-15 7:33:37 PM
2023-05-17 8:19:25 AM
Dian
Spotify Legend
311 Views
1 replies
0 likes

311 Views
1 replies
0 likes

Superuser Contribution Did spotify turn off unlimited skips for desktop?

I'm using Spotify free on macOS in Ukraine and today I noticed that the unlimited skips were turned off and everything plays in randomized order. Is it like this with everyone?

copacabana
Newbie
I'm using Spotify free on macOS in Ukraine and today I noticed that the unlimited skips were turned off and everything plays in randomized order. Is it like this with everyone?
2023-05-15 4:05:18 PM
2023-05-16 7:54:05 PM
Eni
Moderator
550 Views
1 replies
0 likes

550 Views
1 replies
0 likes

Solved!! Spotify for macOS (Apple Silicon) 1.2.11.916.geb595a67

PlanPremiumCountry England Device MacBook Pro 2020 Apple M1Operating SystemmacOS Ventura 13.3.1(a) My Question or Issue I have just recently upgraded to the latest version of Spotify on macOS (Spotify for macOS (Apple Silicon) 1.2.11.916.geb595a67) a...

Martin-Shaw
Casual Listener
Plan Premium Country England Device MacBook Pro 2020 Apple M1 Operating System macOS Ventura 13.3.1(a) My Question or Issue I have just recently upgraded to th...
2023-05-15 4:43:30 PM
2023-05-15 5:49:11 PM
Martin-Shaw
Casual Listener
1408 Views
2 replies
1 likes

1408 Views
2 replies
1 likes

Solved!!Superuser Contribution Quelle est la playlist en cours

IMac 2011Spotify version : 1.1.31.703.g256add22 La lecture d'une playlist est en cours mais je ne sais pas laquelle Dommage, elle me plaît bien et semble très nettement inspirée de mes artistes et types de musique préférés.Je parcours toute mes playl...

fbix2
Casual Listener
IMac 2011 Spotify version : 1.1.31.703.g256add22 La lecture d'une playlist est en cours mais je ne sais pas laquelle 😞 Dommage, elle me plaît bien et semble très nettement inspirée de mes...
2020-11-13 4:06:05 PM
2023-05-12 3:47:24 PM
Lyubka
Moderator
2519 Views
5 replies
0 likes

2519 Views
5 replies
0 likes

Superuser Contribution Spotify does not play music over WiFi to Bose Portable Home Speaker

Hi,I have a MacBook Pro (13-inch, 2019) MacOS Monterey and today my Spotify stopped connecting and playing music on my Bose Portable Home Speaker and SoundTouch 300. In the desktop app it just shows "Connecting"(screenshot attached) both for Portable...

mihkelraag
Casual Listener
Hi, I have a MacBook Pro (13-inch, 2019) MacOS Monterey and today my Spotify stopped connecting and playing music on my Bose Portable Home Speaker and SoundTouch 300. In the desktop ...
2022-01-03 11:05:59 AM
2023-05-10 8:07:38 AM
Dian
Spotify Legend
3378 Views
8 replies
0 likes
Bose
wifi

3378 Views
8 replies
0 likes

Superuser Contribution Denon AV X1300W no sound with Spotify Connect - SOLUTION

I would like to share a solution to having no sound despite having a connection through Spotify Connect and despite showing that the app is actually playing the track - but with no sound as said. So far not a single forum entry showed me any work aro...

georgestreeter
Newbie
I would like to share a solution to having no sound despite having a connection through Spotify Connect and despite showing that the app is actually playing the track - but with no sound as said. So ...
2019-05-12 9:50:01 PM
2023-05-09 6:45:59 PM
DirkJanS
Newbie
4364 Views
4 replies
4 likes

4364 Views
4 replies
4 likes

Superuser Contribution Where are the Spotify logs on MacOS?

Where are the Spotify logs on MacOS? I'd like to be able to see what's going on.

k2718
Casual Listener
Where are the Spotify logs on MacOS? I'd like to be able to see what's going on.
2023-04-28 5:42:38 PM
2023-05-09 5:29:45 PM
k2718
Casual Listener
734 Views
2 replies
0 likes

734 Views
2 replies
0 likes

May 12th 2023: forced to update?!

I still use the app from before the big April 2021 update, which I love and prefer over the new 'improved' app. (I've tried it several times, but it just doesn't work for me) Just received an email informing me I won't be able to use this version aft...

aekiameh
Gig Goer
I still use the app from before the big April 2021 update, which I love and prefer over the new 'improved' app. (I've tried it several times, but it just doesn't work for me) Just received a...
2023-04-12 8:26:02 PM
2023-05-08 7:35:23 AM
Hibiki_Ojizo
Regular
3493 Views
9 replies
18 likes

3493 Views
9 replies
18 likes

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