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Okay my spotify was offline and when i went online to search for new songs spotify logged me out saying that i can only use it abroad for 14 days, im not even abroad but okay I went on the website to change the country and it doesnt want to log in wi...

• Elgayr
• Casual Listener
• Okay my spotify was offline and when i went online to search for new songs spotify logged me out saying that i can only use it abroad for 14 days, im not even abroad but okay I went on the website to...
• 2016-06-14 4:25:02 AM
• 2016-06-14 12:35:01 PM
• SirPulpje
• Casual Listener
• 307 Views
• 2 replies
• 0 likes
• Mac

I can't get any sound though it says it's playing!!!!

• 2506tay
• Newbie
• 2016-06-14 5:53:21 AM
• 168 Views
• 0 replies
• 0 likes
• Mac

Spotify premium

So I clicked on one of your ads on Instagram to get Spotify for 99 cents. I was currently on the Spotify premium free trial. I filled out the information and stuff to get the premium for 99 cents. When I finished it said congrats you now have premium...

• nathan7843
• Newbie
• So I clicked on one of your ads on Instagram to get Spotify for 99 cents. I was currently on the Spotify premium free trial. I filled out the information and stuff to get the premium for 99 cents. Wh...
• 2016-06-13 8:22:07 PM
• 2016-06-14 1:14:44 AM
• osornios
• Spotify Star
• 338 Views
• 1 replies
• 0 likes
• Mac

No sound, but song is playing - Happens after every output-switch

Everytime i switch output on OS X. That means, plugging in headphones, pulling out headphones, activating airplay som OS X, and disconnecting airplay, Spotify won't play any sound. I can see the scrubber sliding, but no sound(but i CAN hear system-so...

• Mads-K
• Newbie
• Everytime i switch output on OS X. That means, plugging in headphones, pulling out headphones, activating airplay som OS X, and disconnecting airplay, Spotify won't play any sound. I can see the scru...
• 2015-04-06 4:20:57 PM
• 2016-06-11 12:17:28 PM
• Ravier
• Newbie
• 699 Views
• 4 replies
• 4 likes
• Mac

"Can't play current track" banner whenever audio route changes or Mac wakes up from sleep.

Sometimes when audio route changes, but also fairly regularly when waking my Mac from sleep, Spotify will complain about not being able to play the current track. Restarting the app is the only way to restore functionality.

• bgerstle
• Spotify Legend
•   Sometimes when audio route changes, but also fairly regularly when waking my Mac from sleep, Spotify will complain about not being able to play the current track.  Restarting the app is ...
• 2016-06-03 8:31:51 PM
• 2016-06-11 2:31:30 AM
• bgerstle
• Spotify Legend
• 487 Views
• 2 replies
• 0 likes
• Mac

Potential Bug: Top level folders only play first sub-folder's playlists when double clicked

Hey Team, Sharing a potential bug that's been in the release version of the mac desktop client for a while now. I'm probably an edge case user, but sharing anyway in case anyone else is running into this as well. Thanks! OS/Client Versions: Mac: 10.1...

• WillDWhite
• Casual Listener
• Hey Team,   Sharing a potential bug that's been in the release version of the mac desktop client for a while now. I'm probably an edge case user, but sharing anyway in case anyone else is runn...
• 2016-06-10 6:43:05 PM
• 209 Views
• 0 replies
• 0 likes
• Mac

Saved albums disappeared

I have SAVED albums and songs. They showed on my iPhone ibut not on my computer. Now all my saved content has disappeared from my computer.if I log out and log in as suggested in the FAQs the albums dont reappear.Is this issue been worked on?Thanx

• lasselawrence
• Casual Listener
• I have SAVED albums and songs. They showed on my iPhone ibut not on my computer. Now all my saved content has disappeared from my computer. if I log out and log in as suggested in the FAQs the a...
• 2016-06-10 4:10:58 PM
• 245 Views
• 0 replies
• 0 likes
• Mac

How do I import itunes playlist?

Seriously.I'm looking at this https://support.spotify.com/us/using_spotify/playlists/import-playlists-from-itunes/but when I go the FILE there is no iTunes import... And I do have share library in iTunes enabled. What's going on?I tried this on Mac a...

• JamesToxiik
• Newbie
• Seriously. I'm looking at this https://support.spotify.com/us/using_spotify/playlists/import-playlists-from-itunes/ but when I go the FILE there is no iTunes import... And I do have share libr...
• 2016-06-09 8:27:24 PM
• 215 Views
• 0 replies
• 0 likes
• Mac
  Windows

Bought Spotify premium but app says my account is free

I bought a Spotify premium subscription on my phone but the app says my account is still free. I paid for premium features, I want what I paid for. I tried every solution possible nothing is working. Can someone please help me

• Elvispresley9
• Newbie
• I bought a Spotify premium subscription on my phone but the app says my account is still free. I paid for premium features, I want what I paid for. I tried every solution possible nothing is working....
• 2016-06-09 7:13:16 PM
• 212 Views
• 0 replies
• 0 likes
• Mac

AppleScript: play track not working with local tracks

Hi, Play Track is not working(not doing anything) with local tracks. It used to work before..Example: tell application "Spotify" play track "spotify:local:::testsong:184" end tellCan you fix it? Thanks

• vdesabou
• Regular
• Hi,   Play Track is not working(not doing anything) with local tracks. It used to work before.. Example:   tell application "Spotify" play track "spotify:local:::testsong:184" end tel...
• 2015-05-31 11:47:23 AM
• 2016-06-07 5:59:36 PM
• apoorvkhatreja
• Newbie
• 1122 Views
• 1 replies
• 2 likes
• Mac

Connecting.... message at startup

Hello Guys, I've been a premium users for a while now and recently I switched to the family plan and since then I've noticed that every single time I launch spotify (no matter what platform/device) it takes almost 10-20 seconds to connect. I really n...

• JohnnyBGood
• Regular
• Hello Guys,   I've been a premium users for a while now and recently I switched to the family plan and since then I've noticed that every single time I launch spotify (no matter what platform/...
• 2016-06-06 9:18:22 PM
• 2016-06-06 11:59:23 PM
• JohnnyBGood
• Regular
• 321 Views
• 2 replies
• 0 likes
• Mac
  Windows

Offline track number limit!!!

Whats the number of tracks I can have offline per device?I'm getting this annoying error about the limit in the iOS app.Are u guys @spotify not planning to increse the limit? Just like Gmail constantly increases the storage space

• auto27
• Newbie
• Whats the number of tracks I can have offline per device? I'm getting this annoying error about the limit in the iOS app. Are u guys @spotify not planning to increse the limit? Just like Gmail cons...
• 2016-06-05 5:15:15 PM
• 2016-06-05 5:46:03 PM
• user-removed
• Not applicable
• 289 Views
• 1 replies
• 0 likes
• Mac

Free subscription

I had the free subscription for a week and it was supposed to cancel after, but it didn't and now I'd like my money back

• Tamira
• Newbie
• I had the free subscription for a week and it was supposed to cancel after, but it didn't and now I'd like my money back
• 2016-06-01 1:51:41 PM
• 2016-06-02 4:39:28 AM
• Dreadlord
• Community Legend
• 257 Views
• 1 replies
• 0 likes
• Mac

Problems with notifications

I dont get any notifications on the artists that I'm following what so ever. Is this a known problem, or does any of you know how to fix it? It would be highly appreciated.(I'm new here on the spotify forum, so sorry if I posted the wrong place or so...

• Fuglix28V
• Casual Listener
• I dont get any notifications on the artists that I'm following what so ever. Is this a known problem, or does any of you know how to fix it? 🙂 It would be highly appreciated. (I'm new here on the s...
• 2015-03-17 8:17:57 AM
• 2016-05-27 1:40:19 AM
• GooMoonRyongg
• Newbie
• 860 Views
• 8 replies
• 4 likes
• Mac

Installation failed for Mac version 10.11.5

Hello! I am having trouble installing Spotify for the first time on my MacBook with OS X El Capitan version 10.11.5. I receive the following error and have tried to re-download the package multiple times. Please help!

• mwong20
• Newbie
• Hello!  I am having trouble installing Spotify for the first time on my MacBook with OS X El Capitan version 10.11.5.  I receive the following error and have tried to re-download the packag...
• 2016-05-19 11:16:54 PM
• 2016-05-26 8:23:00 AM
• MattSuda
• Spotify Star
• 650 Views
• 2 replies
• 0 likes
• Mac

Strange problem: If I've used Spotify on iPhone I can't play on desktop

If I listen on Spotify on mobile, then STOP the music and try to listen on my Mac, I get a message saying Spotify can't play (it won't play any music at all), and I have to restart. However, if I use Spotify Connect; I just let Spotify on my phone co...

• 72dpi
• Music Fan
• If I listen on Spotify on mobile, then STOP the music and try to listen on my Mac, I get a message saying Spotify can't play (it won't play any music at all), and I have to restart.  ...
• 2016-04-21 10:13:57 AM
• 2016-05-25 12:23:36 PM
• 72dpi
• Music Fan
• 613 Views
• 2 replies
• 0 likes
• Mac