Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4370 Views
1 replies
0 likes

4370 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6470 Views
1 replies
0 likes

6470 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4430 Views
1 replies
3 likes

4430 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41189 Views
19 replies
1 likes
music stops

41189 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166459 Views
0 replies
35 likes
Mac

166459 Views
0 replies
35 likes

Unable to Connect to Facebook

Trying to sync my Spotify account with facebook but I get this error. Can someone help me troubleshoot?

Psychguy
Newbie
Trying to sync my Spotify account with facebook but I get this error. Can someone help me troubleshoot?
2016-05-11 4:35:42 AM
2016-05-11 6:35:38 AM
user-removed
Not applicable
235 Views
1 replies
0 likes
Mac

235 Views
1 replies
0 likes

Solved!! Spotify Connect with remote- Can't pause

I like using the Spotify app on my iPhone as a remote when I use Spotify playing from Desktop or iPad. However, I've never been able to pause a song. If I do, it instantly loses the connection to the main device. If I try to reconnect it says "Spotif...

cisley
Casual Listener
I like using the Spotify app on my iPhone as a remote when I use Spotify playing from Desktop or iPad. However, I've never been able to pause a song. If I do, it instantly loses the connecti...
2015-03-13 7:03:14 PM
2016-05-10 10:15:22 AM
royalwithcheese
Casual Listener
4057 Views
9 replies
1 likes
Mac

4057 Views
9 replies
1 likes

Latest version on Mac OSX is draining battery more than Chrome

Ever since i had the latest update installed on my mac, i noticed that my battery dies faster because of this application. The laptop is also heating up more when the application is open and playing music. This must be addressed asap!

dwardu_vella
Music Fan
Ever since i had the latest update installed on my mac, i noticed that my battery dies faster because of this application. The laptop is also heating up more when the application is open and playing ...
2015-03-13 9:35:22 AM
2016-05-09 4:48:52 PM
matiasiglesias
Newbie
697 Views
1 replies
7 likes
Mac

697 Views
1 replies
7 likes

Offline - login

First I had the problem that spotify won't recognize that I am offline.Then I tried to log out and in again. Well, now I can't even login anymore.Judging from the fact that the spotify people do not seem to provide assistance and the fact that there ...

Jokke2016
Newbie
First I had the problem that spotify won't recognize that I am offline. Then I tried to log out and in again. Well, now I can't even login anymore. Judging from the fact that the spotify people...
2016-05-06 5:25:13 PM
180 Views
0 replies
0 likes
Mac

180 Views
0 replies
0 likes

Dragging playlist folders is broken on Windows and OS X

I just started using Spotify and am having tremendous trouble dragging playlist folders around. Sometimes, they refuse to move. Sometimes, they refuse to nest within each other. Sometimes, when I try to nest a folder into another one, all the other f...

noahjgreen
Newbie
I just started using Spotify and am having tremendous trouble dragging playlist folders around. Sometimes, they refuse to move. Sometimes, they refuse to nest within each other. Som...
2016-05-05 3:23:13 PM
197 Views
0 replies
3 likes
Mac
Windows

197 Views
0 replies
3 likes

Friend Feed does not work/update, shows static list of artists

Hi, I have been having this problem for a long time now. I assumed it was due to the reworked Activity Feed being rolled out, but I believe it would have been fixed by now if that was the case. I'm running Spotify 1.0.6.80 on Windows (sometimes Mac) ...

hlilje
Regular
Hi, I have been having this problem for a long time now. I assumed it was due to the reworked Activity Feed being rolled out, but I believe it would have been fixed by now if that was the case. I'm r...
2015-06-01 4:45:15 PM
2016-05-05 1:14:12 PM
hlilje
Regular
560 Views
3 replies
1 likes
Mac
Windows

560 Views
3 replies
1 likes

Exception occurring on launch

This exception occurs everytime I launch. Doesn't seem to affect functionality, but should probably be looked at anyway. 2016-05-04 15:26:19.160 Spotify[6011:9623947] NSWindow warning: adding an unknown subview: . Break on NSLog to debug. 2016-05-04 ...

jesuitx
Newbie
This exception occurs everytime I launch. Doesn't seem to affect functionality, but should probably be looked at anyway. 2016-05-04 15:26:19.160 Spotify[6011:9623947] NSWindow warning: addin...
2016-05-04 12:29:09 AM
182 Views
0 replies
0 likes
Mac

182 Views
0 replies
0 likes

Shuffle turns itself back on..

Listening on my Macbook Air (OS X El Capitan) Desktop version and every time I turn the shuffle function off it will turn itself back on when a song ends, when i change the song, and when i pause the song, If I pause the song and hit shuffle it will ...

Ashtonmcnee
Newbie
Listening on my Macbook Air (OS X El Capitan) Desktop version and every time I turn the shuffle function off it will turn itself back on when a song ends, when i change the song, and when i pause the...
2016-04-19 11:11:56 PM
2016-05-02 11:38:12 PM
Steph_B
Roadie
974 Views
1 replies
0 likes
Mac

974 Views
1 replies
0 likes

Solved!! Notifications on Mac client

Hi, So on one of my macs, I have lost the notification icon in the top right corner.At first, I thought it was an update thing, but as my other mac still has the icon, I'm wondering what's going on. I've already tried a complete reinstall, deleting f...

MrFranks
Gig Goer
Hi, So on one of my macs, I have lost the notification icon in the top right corner. At first, I thought it was an update thing, but as my other mac still has the icon, I'm wondering what's...
2016-05-02 10:14:52 AM
2016-05-02 10:35:55 AM
MattSuda
Spotify Star
615 Views
3 replies
1 likes
Mac

615 Views
3 replies
1 likes

Paying for a non activated family members account.

First Spofity made it extremely difficuslt to add/invite family members to the service, now that you can easily add them, you get stuck paying for them each month even if they never activate the account! Thats a pretty sleazy business model!

movemusicmoney
Casual Listener
First Spofity made it extremely difficuslt to add/invite family members to the service, now that you can easily add them, you get stuck paying for them each month even if they never activate the...
2016-04-30 11:48:40 PM
2016-04-30 11:58:18 PM
MattSuda
Spotify Star
235 Views
2 replies
0 likes
Mac
Windows

235 Views
2 replies
0 likes

Solved!! Skipping audio when OSX screen locks

DescriptionWhen I listen to spotify on my mac, I'm not always using the mac for anything else for a while, and the screen will goto sleep (not the whole computer - just the screen). Once it goes to sleep, spotify will start skipping. It's not 100% of...

gchaprnka
Casual Listener
Description When I listen to spotify on my mac, I'm not always using the mac for anything else for a while, and the screen will goto sleep (not the whole computer - just the screen). Once it goes to...
2015-04-10 5:57:33 PM
2016-04-30 6:35:57 PM
user-removed
Not applicable
5841 Views
14 replies
1 likes
Mac

5841 Views
14 replies
1 likes

Mixed artists problem (but still not resolved by Spotify)

Hi Everyone, I have the mixed artists problem, where my recent EP (spotify:album:61F4JjDk1fO37AnRNsbs4P) has been mixed with work by another artist with the same name. I have contacted Spotify three weeks ago using the contact form, and also my distr...

nerds_feather
Newbie
Hi Everyone, I have the mixed artists problem, where my recent EP (spotify:album:61F4JjDk1fO37AnRNsbs4P) has been mixed with work by another artist with the same name. I have contacted Spoti...
2016-04-10 5:32:11 PM
2016-04-30 3:47:19 PM
MattSuda
Spotify Star
303 Views
1 replies
0 likes
Mac
Windows

303 Views
1 replies
0 likes

Solved!! OSX Spotify After Login Without Logout When Open Will Stuck At Loading

OSX SpotifyAfter Login With FB Without Logout When ReOpen Spotify Will Stuck At Loading~Unless fully Uninstall And Reinstall and next time logout if not keep stuck!

Screen Shot 2016-01-21 at 2.57.53 AM.png

weizhen93
Casual Listener
OSX Spotify After Login With FB Without Logout When ReOpen Spotify Will Stuck At Loading~ Unless fully Uninstall And Reinstall and next time logout if not keep stuck!
2016-01-20 8:04:53 PM
2016-04-29 11:50:01 PM
weizhen93
Casual Listener
585 Views
4 replies
0 likes
Mac

585 Views
4 replies
0 likes

My Spotify isn't working on my new phone.

Phone broke two days ago so I had to go get a new one and now the Spotify app I downloaded isn't allowing me to access my account or music. I've tried changing the password and it doesn't help.

Kcleary80
Newbie
Phone broke two days ago so I had to go get a new one and now the Spotify app I downloaded isn't allowing me to access my account or music. I've tried changing the password and it doesn't help.
2016-04-29 5:23:46 PM
2016-04-29 9:47:59 PM
Dreadlord
Community Legend
325 Views
1 replies
0 likes
Mac

325 Views
1 replies
0 likes

Solved!! Downloading and Installing Spotify on Mac OS X 10.6.8

DescriptionI am just updated my OS to 10.6.8, and am trying to download the latest version of Spotify that I can. A more detailed description, using numbered steps1. First I tried downloading Spotify from the Download page.2. Then it said "Safari can...

jepheartjesus
Casual Listener
Description I am just updated my OS to 10.6.8, and am trying to download the latest version of Spotify that I can. A more detailed description, using numbered steps 1. First I tried downlo...
2015-04-20 8:47:36 AM
2016-04-26 5:02:14 PM
matthwvickii
Newbie
67794 Views
19 replies
5 likes
Mac

67794 Views
19 replies
5 likes

MUSIC LIMIT?! WHY AM I EVEN PAYING FOR THIS?!

So i've just hit the song limit in my library and it's really wound me up. I'm left wondering what i'm paying for with spotify because if i pay to use this service then i should be able to store as many songs as i want in my collection. There's not a...

jackgallowtree
Newbie
So i've just hit the song limit in my library and it's really wound me up. I'm left wondering what i'm paying for with spotify because if i pay to use this service then i should be able to store as m...
2016-04-23 3:00:22 PM
2016-04-24 4:11:32 PM
JustOneThing
Gig Goer
568 Views
4 replies
2 likes
Mac

568 Views
4 replies
2 likes

Solved!! Spotify App for OS X causing system reboot!!!

Hello, I just upgraded my Mac Pro to osx El Capitan 10.11.1 (15B38b) and when I open the Spotify App (latest downloaded from the official website) I get a full system reboot. Please let me know what could be the problem beacause I am very concerned f...

rgbstudio
Casual Listener
Hello, I just upgraded my Mac Pro to osx El Capitan 10.11.1 (15B38b) and when I open the Spotify App (latest downloaded from the official website) I get a full system reboot. &nbs...
2015-10-18 2:23:11 PM
2016-04-21 12:35:06 AM
DJTIMEGA
Casual Listener
3382 Views
11 replies
2 likes
Mac

3382 Views
11 replies
2 likes

Delete Messages

I need to delete my messages ASAP. WHY IS THERE NO WAY TO DO THIS.

user-removed
Visitor
I need to delete my messages ASAP. WHY IS THERE NO WAY TO DO THIS.
2013-11-08 5:45:51 PM
2016-04-21 11:53:37 PM
mass0426
Newbie
11682 Views
15 replies
52 likes
Mac

11682 Views
15 replies
52 likes

Solved!! Failure to Login w Facebook, no error messages

Hi, I've been browsing this forum for a bit and I haven't found this particular problem yet. If I looked over it, please forgive me. Using the desktop app on OSX on my Macbook Pro, I click on "Log in with Facebook".In Safari I first get a blank page,...

DjVinnie91
Casual Listener
Hi, I've been browsing this forum for a bit and I haven't found this particular problem yet. If I looked over it, please forgive me. Using the desktop app on OSX on my Macbook Pro, ...
2016-04-17 12:49:27 AM
2016-04-20 12:38:11 PM
DjVinnie91
Casual Listener
1205 Views
5 replies
0 likes
Mac

1205 Views
5 replies
0 likes

Followers do not receive a notification when I update a playlist anymore

Earlier when I added one or multiple songs to one of my public playlists the followers of that playlist received a notification. But that notification seems te be broken for some time now. The followers already unfollowed and refollowed my playlists ...

Songburp
Casual Listener
Earlier when I added one or multiple songs to one of my public playlists the followers of that playlist received a notification. But that notification seems te be broken for some time now.&...
2016-04-18 9:36:45 PM
2016-04-18 9:55:17 PM
Songburp
Casual Listener
8314 Views
3 replies
0 likes
Mac
Windows

8314 Views
3 replies
0 likes

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