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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3988 Views
  • 1 replies
  • 0 likes
  • 3988 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6159 Views
  • 1 replies
  • 0 likes
  • 6159 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4229 Views
  • 1 replies
  • 3 likes
  • 4229 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 40751 Views
  • 19 replies
  • 1 likes
  • music stops
  • 40751 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166210 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166210 Views
  • 0 replies
  • 35 likes

Can't launch Spotify

I've been subscribed to Spotify Premium for a couple of years now. When I tried launching spotify today, I got a window with the following message: You can’t open the application “Spotify” because PowerPC applications are no longer supported. Tried d...

  • Casual Listener
  • I've been subscribed to Spotify Premium for a couple of years now. When I tried launching spotify today, I got a window with the following message: You can’t open the application “Spotify” becau...
  • 113981472
  • Casual Listener
  • 248 Views
  • 1 replies
  • 0 likes
  • Mac
  • 248 Views
  • 1 replies
  • 0 likes

Missing part of song

Hi, I was listening to Soulwax's song "Krack" from the album "Nite Versions" and I noticed part of the song was missing. During the intro, there's supposed to be a high pitched beat but for some reason all there is on the Spotify version is the voice...

  • Casual Listener
  • Hi,   I was listening to Soulwax's song "Krack" from the album "Nite Versions" and I noticed part of the song was missing. During the intro, there's supposed to be a high pitched beat but for ...
  • 300 Views
  • 0 replies
  • 1 likes
  • Mac
    Windows
  • 300 Views
  • 0 replies
  • 1 likes

Troubles with Pubs

DescriptionSpotify stops playing music, after playing certain pubs (e.g. Coca Cola, Telenet). A detailed description1. Music is playing2. Music stops playing, pub is playing3. Spotify freezes, can't click play, next, previous, etc. My Operating Syste...

  • Casual Listener
  • Description Spotify stops playing music, after playing certain pubs (e.g. Coca Cola, Telenet).   A detailed description 1. Music is playing 2. Music stops playing, pub is playing 3. S...
  • bandesdepub
  • Newbie
  • 376 Views
  • 3 replies
  • 0 likes
  • Mac
  • 376 Views
  • 3 replies
  • 0 likes

SOLUTION: iPhone app is skipping in 10 sec increments - I logged out and back in and it fixed itself

I had a weird problem today and wanted to share how I fixed it. I'm using the iPhone app and it started skipping. It plays 1 second and skips 10 seconds (e.g., 0:01 > 0:11 > 0:22 etc.). I was using it yesterday and it was fine. I didn't see a recent ...

  • Visitor
  • I had a weird problem today and wanted to share how I fixed it.   I'm using the iPhone app and it started skipping. It plays 1 second and skips 10 seconds (e.g., 0:01 > 0:11 > 0:22 etc.)...
  • MauriceMV
  • Spotify Star
  • 22442 Views
  • 1 replies
  • 5 likes
  • Mac
  • 22442 Views
  • 1 replies
  • 5 likes

Song doesn't exist on my Spotify but it is online

I'm looking for KSI's new song keep up and it's definitely on the Spotify data base because if I look it up online without an account it comes up but when I go on the app the song doesn't exist could that have to do with me not living in the U.K.? Wi...

  • Newbie
  • I'm looking for KSI's new song keep up and it's definitely on the Spotify data base because if I look it up online without an account it comes up but when I go on the app the song doesn't exist could...
  • aznfoo
  • Community Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • Mac
  • 509 Views
  • 1 replies
  • 0 likes

Offline storage for phones

Hey there, I was wondering where my music cache for spotify would be stored for offline mode on my phone. I have storage space issues and I have more music saved on spotify than I do on my music app from apple, and I don't know if it's saved directly...

  • Casual Listener
  • Hey there, I was wondering where my music cache for spotify would be stored for offline mode on my phone. I have storage space issues and I have more music saved on spotify than I do on my music app ...
  • frostmasterlol
  • Casual Listener
  • 246 Views
  • 2 replies
  • 0 likes
  • Mac
  • 246 Views
  • 2 replies
  • 0 likes

music plays 1:30 then stops

I have a premium spotify account and have never had problems before until a couple of days ago. Out of nowhere my music will only play for a minute and 30 seconds then stop playing the audio. I've deleted the app and reinstalled it but it didn't help...

  • Newbie
  • I have a premium spotify account and have never had problems before until a couple of days ago. Out of nowhere my music will only play for a minute and 30 seconds then stop playing the audio. I've de...
  • Jcandhugo
  • Newbie
  • 246 Views
  • 1 replies
  • 0 likes
  • Mac
  • 246 Views
  • 1 replies
  • 0 likes

limit of number of songs in a playlist?

Spotify have notified that my starred playlist is now improved but have split it in two. I cannot add any more to the bigger one. Is there a limit?

  • Regular
  • Spotify have notified that my starred playlist is now improved but have split it in two. I cannot add any more to the bigger one. Is there a limit?
  • 12170465229
  • Newbie
  • 938 Views
  • 2 replies
  • 0 likes
  • Mac
  • 938 Views
  • 2 replies
  • 0 likes

Local File sync causes 98%+ CPU usage

Mac OS X 10.11.1Spotify 1.0.16.104.g3b776c9e Starting with a fresh install of Spotify, on a machine with iTunes folder on external HDD1) Open Preferences2) Select iTunes folder3) Watch as CPU spikes to 98%+, hanging computer

Screen Shot 2015-11-15 at 01.55.39.png
  • Regular
  • Mac OS X 10.11.1 Spotify 1.0.16.104.g3b776c9e   Starting with a fresh install of Spotify, on a machine with iTunes folder on external HDD 1) Open Preferences 2) Select iTunes folder 3...
  • 219 Views
  • 0 replies
  • 0 likes
  • Mac
  • 219 Views
  • 0 replies
  • 0 likes

BUG in libdispatch client

Seen in Console: 11/15/15 01:33:10.122 Spotify[4479]: BUG in libdispatch client: kevent[EVFILT_MEMORYSTATUS] add: "Operation not supported" - 0x2d followed immediately by: 11/15/15 01:33:11.666 Spotify[4479]: assertion failed: 15B42: libxpc.dylib + 7...

  • Regular
  • Seen in Console:   11/15/15 01:33:10.122 Spotify[4479]: BUG in libdispatch client: kevent[EVFILT_MEMORYSTATUS] add: "Operation not supported" - 0x2d   followed immediately by:   ...
  • 1391 Views
  • 0 replies
  • 0 likes
  • Mac
  • 1391 Views
  • 0 replies
  • 0 likes

Can't log in

I can't log in! I write my email and my password and i'm told that an account has already been created with that email, as if i was on the regiser section. But i'm not! I'm in the log in section. This happens only in the app, because when i open safa...

  • Newbie
  • I can't log in! I write my email and my password and i'm told that an account has already been created with that email, as if i was on the regiser section. But i'm not! I'm in the log in section. Thi...
  • jonasherdegen
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Mac
  • 301 Views
  • 1 replies
  • 0 likes

Edit track in long playlist is hard.

Hallo Spotify. After the new update of the desktop app, it's difficult to move a track up and down a playlist, when you won't to move it outside the displayed track on the screen. Before the update, the playlist would move, so youn could drop the tra...

  • Music Fan
  • Hallo Spotify.   After the new update of the desktop app, it's difficult to move a track up and down a playlist, when you won't to move it outside the displayed track on the screen. Before the...
  • 193 Views
  • 0 replies
  • 0 likes
  • Mac
  • 193 Views
  • 0 replies
  • 0 likes

Streaming quality using Stream Magic 6

Hi there, I have a Spotify account and I have managed to stream music from Spotify using the newly avalable option on my CA Stream Magic 6. Things are mainly OK and I have no trouble selecting music to play. Just a query on the Streaming Quality on t...

  • Newbie
  • Hi there,   I have a Spotify account and I have managed to stream music from Spotify using the newly avalable option on my CA Stream Magic 6.   Things are mainly OK and I have no troubl...
  • johnntd
  • Newbie
  • 808 Views
  • 1 replies
  • 0 likes
  • Mac
  • 808 Views
  • 1 replies
  • 0 likes

Media buttons on Mac OS X 10.9.2 - only play/pause works.

I have Mac OS X 10.9.2 and the latest version of Spotify. I am unable to get the back/forward media keys to work at all. Play/Pause works fine, however. In comparison, Vox is able to use the back/forward media keys without any problem. I use Mac OS X...

  • Casual Listener
  • I have Mac OS X 10.9.2 and the latest version of Spotify. I am unable to get the back/forward media keys to work at all. Play/Pause works fine, however.   In comparison, Vox is able to use t...
  • betty_vulcano
  • Newbie
  • 4329 Views
  • 4 replies
  • 2 likes
  • Mac
  • 4329 Views
  • 4 replies
  • 2 likes

Queue Problem!!

I know this is an on-going problem for everyone, but I don't know where else to go. I cannot clear my queue. And even when I start a new playlist of like one song and play that it'll go right back to the queue. When I add a full album to a new playli...

  • Visitor
  • I know this is an on-going problem for everyone, but I don't know where else to go. I cannot clear my queue. And even when I start a new playlist of like one song and play that it'll go right back to...
  • sarracenias
  • Regular
  • 1346 Views
  • 8 replies
  • 1 likes
  • Mac
  • 1346 Views
  • 8 replies
  • 1 likes

Solved!! Can't Play Current Track

I receive this error for random songs and I am a paying member. I've tried deleting and downloading the app on my apple desktop. I've also tried turning off high quality streaming. Help!

  • Newbie
  • I receive this error for random songs and I am a paying member.  I've tried deleting and downloading the app on my apple desktop.  I've also tried turning off high quality streaming.  ...
  • IAmTheGrootSqua
  • Newbie
  • 531 Views
  • 2 replies
  • 0 likes
  • Mac
  • 531 Views
  • 2 replies
  • 0 likes

Can't play that track

Cannot play track, error disappears before I can even read it. I'm not premium, HQ streaming is not checked, uninstalled and reinstalled, still same problem. Was working fine last night. The only song this seems to affect at the moment is "I Was Made...

  • Visitor
  • Cannot play track, error disappears before I can even read it.  I'm not premium, HQ streaming is not checked, uninstalled and reinstalled, still same problem. Was working fine last night.  ...
  • user-removed
  • Not applicable
  • 292 Views
  • 1 replies
  • 0 likes
  • Mac
  • 292 Views
  • 1 replies
  • 0 likes

Radio broken

All my stations are gone and I can't create new ones, it just says:"Sorry this radio station cannot be started.Please try with something else" Latest app on OSX.

  • Casual Listener
  • All my stations are gone and I can't create new ones, it just says: "Sorry this radio station cannot be started. Please try with something else"   Latest app on OSX.
  • rednblu
  • Roadie
  • 427 Views
  • 2 replies
  • 3 likes
  • Mac
  • 427 Views
  • 2 replies
  • 3 likes

Going abroad

Hi there,I've just moved to the UK from Germany. Now I can't log in via the app on my IPhone. Can anyone help?Ben

  • Newbie
  • Hi there, I've just moved to the UK from Germany. Now I can't log in via the app on my IPhone. Can anyone help? Ben
  • Ox1
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • Mac
  • 256 Views
  • 1 replies
  • 0 likes

Spotify Family member error

Hi, I just started the Family plan and added my wife to it. She gets an error when she is trying to join the plan: We couldn't add you to the Family plan as your account needs to be based in the same country as the Family plan owner. We are registrat...

  • Newbie
  • Hi, I just started the Family plan and added my wife to it. She gets an error when she is trying to join the plan:    We couldn't add you to the Family plan as your account needs to be ba...
  • MauriceMV
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • Mac
  • 358 Views
  • 1 replies
  • 0 likes