Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5418 Views
1 replies
0 likes

5418 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7425 Views
1 replies
0 likes

7425 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5071 Views
1 replies
3 likes

5071 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42640 Views
19 replies
1 likes
music stops

42640 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167315 Views
0 replies
35 likes
Mac

167315 Views
0 replies
35 likes

Solved!! Just a thought about Spotify desktop

I started paying the premium the moment I could (I was a student before) just because I thought Spotify was the kind of idea that had to exist and it just needed some support to become what it is nowadays. A minute ago I realised whenever I want to l...

lusop
Casual Listener
I started paying the premium the moment I could (I was a student before) just because I thought Spotify was the kind of idea that had to exist and it just needed some support to become what it is now...
2014-10-08 9:42:10 AM
2014-10-08 11:50:32 AM
lusop
Casual Listener
417 Views
2 replies
0 likes
Mac

417 Views
2 replies
0 likes

Solved!! Mac: Spotify Helper not responding

I've noticed over the past couple months at least that in my Activity Monitor one of the Spotify Helpers is constantly Not Responding. I force quit and it appears again. The desktop app works, but seems slow and I'm wondering if this might be the rea...

sevensix
Regular
I've noticed over the past couple months at least that in my Activity Monitor one of the Spotify Helpers is constantly Not Responding. I force quit and it appears again. The desktop app works, but se...
2014-10-07 10:32:00 AM
2014-10-08 9:45:45 AM
sevensix
Regular
5872 Views
4 replies
0 likes

5872 Views
4 replies
0 likes

spotify repeat

For a while i'm having a problem starting a number in Spotify, it starts en after 1 or 2 seconds it starts again for good.Now i'm in a situation that Spotify just opens the software, but i cannot listen anymore.... It's not possible to play the actua...

StevenGeys
Newbie
For a while i'm having a problem starting a number in Spotify, it starts en after 1 or 2 seconds it starts again for good. Now i'm in a situation that Spotify just opens the software, but i cannot l...
2014-10-06 11:34:42 AM
2014-10-06 1:19:29 PM
MichaelW
Community Legend
338 Views
1 replies
0 likes
Mac

338 Views
1 replies
0 likes

Soundrop Help!

Is anyone having problems with using the crossfade option in spotify with soundrop? When using the crossfade function on the playback options soundrop seems to start to crossfade the songs and then give up and jus restart the song? Anyone have any id...

RosierJames
Casual Listener
Is anyone having problems with using the crossfade option in spotify with soundrop? When using the crossfade function on the playback options soundrop seems to start to crossfade the songs and then...
2014-10-04 4:14:39 PM
305 Views
0 replies
0 likes
Mac

305 Views
0 replies
0 likes

Local files lost after spotify app is closed

I have a set of two albums that are local MP3 files on a macbook. I have uploaded them to a playlist thereby putting them in my local files list aswell. Whenever I close out of spotify though the file locations are lost and I have to reimport them. A...

kdenhar
Casual Listener
I have a set of two albums that are local MP3 files on a macbook. I have uploaded them to a playlist thereby putting them in my local files list aswell. Whenever I close out of spotify though the fil...
2014-10-02 4:00:51 AM
441 Views
0 replies
0 likes
Mac

441 Views
0 replies
0 likes

Spotify Slow on Mac OS 10.9.5

Hi there, Spotify is incredibly slow on my Mac. I have taken the following steps to rectify, but Spotify remains my slowest application: -Reinstalled (3 times) -Restart computer -Install all updates -Disable all local file sources -Reduce cache to ma...

joemitchell
Casual Listener
Hi there, Spotify is incredibly slow on my Mac. I have taken the following steps to rectify, but Spotify remains my slowest application: -Reinstalled (3 times) ...
2014-09-29 4:55:18 PM
2014-09-29 12:41:12 AM
joemitchell
Casual Listener
2415 Views
2 replies
1 likes

2415 Views
2 replies
1 likes

Can't unfollow a playlist from someone I'm following

I am not following Vincent Sandoval but his music still comes up in the listened to list. How can I remove this?

Caberman
Newbie
I am not following Vincent Sandoval but his music still comes up in the listened to list. How can I remove this?
2014-09-29 11:28:06 PM
2014-09-29 11:55:02 PM
Jordi
Community Legend
629 Views
1 replies
0 likes
Mac

629 Views
1 replies
0 likes

Playing Incorrect Local Files

Hi, I have an issue where local files are played incorrectly. Say there's a studio album that I also have on iTunes; instead of playing it from the correct source, Spotify plays the live version from a different album. How do I correct this problem? ...

MegaMan
Casual Listener
Hi, I have an issue where local files are played incorrectly. Say there's a studio album that I also have on iTunes; instead of playing it from the correct source, Spotify plays the live versio...
2014-09-27 8:01:41 PM
313 Views
0 replies
0 likes
Mac

313 Views
0 replies
0 likes

Cant quit spotify, anything I search on return blank, click on artist doesn't work

Running OS X Mavericks. 1) I can't quit Spotify. I've tried rightclick, quit it through the menu, and force quit it via the Apple menu. Each time I quit it, it restarts within under half a second. Sometimes I can't even turn off my computer because o...

dolcen
Newbie
Running OS X Mavericks. 1) I can't quit Spotify. I've tried rightclick, quit it through the menu, and force quit it via the Apple menu. Each time I quit it, it restarts within under half a...
2014-09-27 3:05:21 AM
511 Views
0 replies
0 likes
Mac

511 Views
0 replies
0 likes

Keystroke for saving a track

Hi, I'm on a Mac and wondering if there is a keystroke for saving a track? /Alex

Nallexander
Newbie
Hi, I'm on a Mac and wondering if there is a keystroke for saving a track? /Alex
2014-09-24 5:38:24 PM
278 Views
0 replies
0 likes
Mac

278 Views
0 replies
0 likes

Saving tracks on Desktop version and on mobile

Hi there, I'm hoping that someone can help me. On the desktop version, when I click on "Save" for anything (songs or albums), it goes to saved for a moment, and then goes right back to "Save" , without actually saving anything. Anyone have an idea ho...

innerkidman
Regular
Hi there, I'm hoping that someone can help me. On the desktop version, when I click on "Save" for anything (songs or albums), it goes to saved for a moment, and then goes right back ...
2014-09-21 6:13:24 PM
2014-09-22 9:03:03 AM
Bennsen
Regular
284 Views
1 replies
0 likes
Mac

284 Views
1 replies
0 likes

Spotify Helper from Mac App has problems

I just started Spotfy! Most of the time the Helper stay running, consumming 30% of cpu doing nothing. My setup is Mac OS 10.9.4

edir
Regular
I just started Spotfy! Most of the time the Helper stay running, consumming 30% of cpu doing nothing. My setup is Mac OS 10.9.4
2014-09-09 3:15:12 PM
2014-09-19 6:17:13 PM
Peter__
Community Legend
460 Views
1 replies
0 likes
Mac

460 Views
1 replies
0 likes

Solved!! Spotify freezing on startup mac

I'm not sure what this falls under and none of the other forums have solved my problem. When I start spotify on my macbook pro running 10.9.4 it immediately freezes. I cannot do anything but look at a frozen loading symbol. This is the console read-o...

Ben20
Casual Listener
I'm not sure what this falls under and none of the other forums have solved my problem. When I start spotify on my macbook pro running 10.9.4 it immediately freezes. I cannot do anything but lo...
2014-09-17 10:42:54 PM
2014-09-18 10:16:54 PM
Ben20
Casual Listener
1214 Views
4 replies
0 likes
Mac

1214 Views
4 replies
0 likes

Is playlist based radio dynamic

If you base a radio station on a playlist and then you alter that playlist does it alter the radio station? Or is it based on the "fingerprint" of the station when it was created?

UNCMo96
Regular
If you base a radio station on a playlist and then you alter that playlist does it alter the radio station? Or is it based on the "fingerprint" of the station when it was created?
2014-09-13 10:54:34 PM
2014-09-15 6:17:43 AM
hans-jürgen
Roadie
453 Views
3 replies
0 likes
Mac

453 Views
3 replies
0 likes

song sharing not working

Hi all, song sharing isnt working for me, any ideas? I've reinstalled, no luck, i signed out with email and back in with facebook, no luck, is anyone else having trouble sharing songs within SP?

donnabright
Newbie
Hi all, song sharing isnt working for me, any ideas? I've reinstalled, no luck, i signed out with email and back in with facebook, no luck, is anyone else having trouble sharing songs within SP?
2014-09-10 9:57:55 PM
2014-09-11 9:00:27 AM
Gladiomortis
Music Fan
279 Views
1 replies
0 likes
Mac

279 Views
1 replies
0 likes

"Your Music" - How to get in Offline Mode

Hi Guys I am new to this service after using MOG in Australia for some time. I have Spotify installed on my Mac and also on my Iphone. I have on the desktop app added around 500 songs to the "Your Music" section and not created any playlists. When I ...

mixminusmedia
Newbie
Hi Guys I am new to this service after using MOG in Australia for some time. I have Spotify installed on my Mac and also on my Iphone. I have on the desktop app added...
2014-08-28 8:52:19 AM
2014-09-06 4:38:38 PM
Peter__
Community Legend
337 Views
1 replies
0 likes
Mac

337 Views
1 replies
0 likes

Problema Descarga Playlist with Iphone

Hola, desde hace un tiempo, tengo problemas para descargar las listas en mi dispositivo Movil para escucharlas en Offline, empizar a realizar la descarga pero nunca acaba y se queda sin bajar todo el contenido. Que puedo hacer para solucionar el prob...

soychivi
Newbie
Hola, desde hace un tiempo, tengo problemas para descargar las listas en mi dispositivo Movil para escucharlas en Offline, empizar a realizar la descarga pero nunca acaba y se queda sin bajar todo el...
2014-09-04 3:50:29 PM
2014-09-06 3:56:35 PM
Peter__
Community Legend
285 Views
1 replies
0 likes
Mac

285 Views
1 replies
0 likes

All playlists disappear when the computer is restarted

I Use spotify premium on my two imacs, iPHone en macbook Air. Since a week or two I lost my playlists EVERY day. They are just removed. I can recover them by signing in to Spotify.com and click on recover playlists but it is getting so annoying now, ...

notsohappyuser
Newbie
I Use spotify premium on my two imacs, iPHone en macbook Air. Since a week or two I lost my playlists EVERY day. They are just removed. I can recover them by signing in to Spotify.com and click on re...
2014-09-03 12:35:42 PM
2014-09-03 1:45:12 PM
kbrooksc
Community Legend
363 Views
1 replies
0 likes
Mac

363 Views
1 replies
0 likes

Viewing Shuffle Order

Hello all! On my iphone, once you click the "shuffle" button within Spotify you can then view the "shuffle order" and skip ahead on songs. Is there a way to do this on the desktop app? View the shuffle order? Thanks in advance! E

eziduzit
Casual Listener
Hello all! On my iphone, once you click the "shuffle" button within Spotify you can then view the "shuffle order" and skip ahead on songs. Is there a way to do this on the desktop app? View the shu...
2014-09-02 9:12:16 PM
2014-09-02 11:50:17 PM
Soundofus
Community Legend
1678 Views
1 replies
0 likes
Mac

1678 Views
1 replies
0 likes

Solved!! Spotify no longer starts (Mac)

Hi, About an hour ago, my Spotify app crashed and since then it won't start anymore. Every time I click Spotify the login screen pops up for a fraction of a second and the app never loads. I tried uninstalling and reinstalling Spotify, but it won't h...

driekvds
Regular
Hi, About an hour ago, my Spotify app crashed and since then it won't start anymore. Every time I click Spotify the login screen pops up for a fraction of a second and the app never loads....
2014-08-31 3:44:31 PM
2014-08-31 8:08:06 PM
kbrooksc
Community Legend
794 Views
3 replies
0 likes
Mac

794 Views
3 replies
0 likes

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