Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5437 Views
1 replies
0 likes

5437 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7445 Views
1 replies
0 likes

7445 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5085 Views
1 replies
3 likes

5085 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42662 Views
19 replies
1 likes
music stops

42662 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167332 Views
0 replies
35 likes
Mac

167332 Views
0 replies
35 likes

iPod mini - Mac OS X 10.9.2 can't select playlist manulally - Spotify exit unexpectedly to desktop

He's log form exits 04.05.2014 21:44:57,827 Spotify Helper[47140]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete functi...

bwx
Casual Listener
He's log form exits 04.05.2014 21:44:57,827 Spotify Helper[47140]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application...
2014-05-04 9:58:28 PM
2014-05-04 11:10:52 PM
bwx
Casual Listener
408 Views
2 replies
0 likes
Mac

408 Views
2 replies
0 likes

Remove all playlists from spotify

Hello, I had an error with my Itunes (under MAC) and one playlist was duplicated multiple times (about 3000 times). This playlists were imported to spotify by the first time I used it. I got a solution to delete all playlists from Itunes but I still ...

user-removed
Visitor
Hello, I had an error with my Itunes (under MAC) and one playlist was duplicated multiple times (about 3000 times). This playlists were imported to spotify by the first time I used it. I g...
2014-05-04 12:46:05 PM
2014-05-04 1:23:50 PM
Peter__
Community Legend
384 Views
1 replies
0 likes
Mac

384 Views
1 replies
0 likes

Mac desktop client now closes on its own.

This is on th shop (older) MacBook. Mac 10.6.8 Intel 2ghz I came into work today as normal. The Spotify client login window was open. Cleared out co-workers credentials and plugged mine in, (non-premium). It appeared to do the normal looking start up...

rattus_tattoos
Casual Listener
This is on th shop (older) MacBook. Mac 10.6.8 Intel 2ghz I came into work today as normal. The Spotify client login window was open. Cleared out co-workers credenti...
2014-05-03 6:59:36 PM
2014-05-03 8:56:11 PM
rattus_tattoos
Casual Listener
494 Views
1 replies
0 likes
Mac

494 Views
1 replies
0 likes

April 2014 update made the mac version absurdly slow

Is this getting fixed? It's been a while now, and I'm paying for this service, so can we make it work? Also, losing the stars is terrible, please bring back the star system.

kcrafton
Newbie
Is this getting fixed? It's been a while now, and I'm paying for this service, so can we make it work? Also, losing the stars is terrible, please bring back the star system.
2014-05-02 6:56:23 PM
298 Views
0 replies
1 likes
Mac

298 Views
0 replies
1 likes

Drag and Drop broken after viewing bio

Using version 0.9.8.296.g91f68827 on Mac OS X 10.9.2 If you click on on the Biography tab and click back to Overview, you can no longer drag and drop tracks to playlists. Instead of the track name, you get an empty box with no text.

sanguinepenguin
Casual Listener
Using version 0.9.8.296.g91f68827 on Mac OS X 10.9.2 If you click on on the Biography tab and click back to Overview, you can no longer drag and drop tracks to playlists. Instead of the tr...
2014-05-01 3:58:06 PM
2014-05-01 8:23:22 PM
Peter__
Community Legend
308 Views
1 replies
0 likes
Mac

308 Views
1 replies
0 likes

Bug in Mac Desktop Version

I have noticed a bug in the mac version of Spotify with the radio. If i start a playlist radio with one of my playlists, it starts perfectly. When i choose to change the radio to another playlist radio, nothing happens. It just continues to play with...

Tex0gen
Music Fan
I have noticed a bug in the mac version of Spotify with the radio. If i start a playlist radio with one of my playlists, it starts perfectly. When i choose to change the radio to another playlist rad...
2014-05-01 5:34:35 PM
2014-05-01 8:19:00 PM
Peter__
Community Legend
298 Views
1 replies
0 likes
Mac

298 Views
1 replies
0 likes

Spotify not responding on mac 10.9.2

when i open the app it always crash, i already tried to uninstall and reinstall and still the same problems... i will glad any help you could give me. Thanks.

Moca
Casual Listener
when i open the app it always crash, i already tried to uninstall and reinstall and still the same problems... i will glad any help you could give me. Thanks.
2014-04-29 4:33:57 AM
2014-04-29 5:09:14 AM
kbrooksc
Community Legend
1866 Views
1 replies
1 likes
Mac

1866 Views
1 replies
1 likes

Help on new UI

Is there an FAQ about all the changes made to the UI? Your Music, no more stars, etc? I couldn't find anything in the blog or site other than spiffy marketing, nothing to help users understand the changes....thanks!

mojobaer
Regular
Is there an FAQ about all the changes made to the UI? Your Music, no more stars, etc? I couldn't find anything in the blog or site other than spiffy marketing, nothing to help users under...
2014-04-28 6:04:30 PM
2014-04-28 7:30:32 PM
Peter__
Community Legend
338 Views
2 replies
0 likes
Mac

338 Views
2 replies
0 likes

BRING BACK THE STARRED PLAYLISTS INDICATOR!!!

I truly don't understand the reasoning behind the new update. We already had playlists, which allowed people to arrange their music. If you really liked a song, you could star it, see that star and know what songs you liked from various albums and ar...

whiteyg
Music Fan
I truly don't understand the reasoning behind the new update. We already had playlists, which allowed people to arrange their music. If you really liked a song, you could star it, see that star and k...
2014-04-27 12:48:48 AM
2014-04-28 2:38:43 AM
Merik
Community Legend
382 Views
1 replies
1 likes
Mac

382 Views
1 replies
1 likes

[CRASH] it crashes whenever I add songs to a playlist the second time

When i am playing music, it crashes whenever I add songs to a playlist the second time. It existed in the previous build and it is still here in the latest build.

maximum168
Casual Listener
When i am playing music, it crashes whenever I add songs to a playlist the second time. It existed in the previous build and it is still here in the latest build.
2014-04-16 8:54:46 AM
2014-04-26 1:05:43 PM
Peter__
Community Legend
705 Views
5 replies
0 likes
Mac

705 Views
5 replies
0 likes

New black UI on Mac is almost unusable

Great, now there's a new release of the Spotify client for Mac again. I have long ago stopped expecting any improved features or fixes whatsoever, and the 50% chance of freeze and crash on drag-and-drop is also too familiar to raise any eyebrows. But...

jonbratseth
Casual Listener
Great, now there's a new release of the Spotify client for Mac again. I have long ago stopped expecting any improved features or fixes whatsoever, and the 50% chance of freeze and crash on...
2014-04-24 11:23:15 AM
2014-04-24 8:03:24 PM
user-removed
Not applicable
889 Views
5 replies
3 likes
Mac

889 Views
5 replies
3 likes

Spotify crashes on Mac

Every time I open my Spotify app it closes after a second or two. I've uninstalled and re-installed multiple times and still have the same problem. Any tips? Thanks

williechuck
Newbie
Every time I open my Spotify app it closes after a second or two. I've uninstalled and re-installed multiple times and still have the same problem. Any tips? Thanks
2014-04-24 4:50:20 PM
2014-04-24 4:57:12 PM
Peter__
Community Legend
333 Views
1 replies
0 likes
Mac

333 Views
1 replies
0 likes

Where did bios go in Mac desktop v0.9.8.296?

In latest upgrade artist bios have apparently disappeared. I used that feature a lot. May we have them back, please?

fonodon
Casual Listener
In latest upgrade artist bios have apparently disappeared. I used that feature a lot. May we have them back, please?
2014-04-15 5:14:54 AM
2014-04-24 3:07:03 AM
fonodon
Casual Listener
531 Views
4 replies
0 likes
Mac

531 Views
4 replies
0 likes

Follow Artist

Why does Spotify keep asking me to following the same stupid band?? I keep getting notice to follow this band called "War Paint".

henryliau
Newbie
Why does Spotify keep asking me to following the same stupid band?? I keep getting notice to follow this band called "War Paint".
2014-04-23 10:12:12 PM
2014-04-24 1:13:16 AM
Peter__
Community Legend
317 Views
1 replies
0 likes
Mac

317 Views
1 replies
0 likes

Albums are missing

After I dragged all the songs that are in my starred playlist to my music, even though the songs showd up in in the "song" menu, the "album" menu is still empty. I have tried rebooting Spotify for several times but it is still not working. I wonder i...

arthursh3n
Roadie
After I dragged all the songs that are in my starred playlist to my music, even though the songs showd up in in the "song" menu, the "album" menu is still empty. I have tried rebooting Spotify for se...
2014-04-22 6:40:34 PM
2014-04-22 9:44:24 PM
Peter__
Community Legend
440 Views
1 replies
0 likes
Mac

440 Views
1 replies
0 likes

Spotify crashes constantly, no error message

My Spotify (premium) has been constantly crashing for the past two months. I use the desktop client on my MacBook Pro OS X 10.8.5. At first it happened whenever I tried to add more than one song at a time to a playlist; Spotify would completely shut ...

siobhanloise
Regular
My Spotify (premium) has been constantly crashing for the past two months. I use the desktop client on my MacBook Pro OS X 10.8.5. At first it happened whenever I tried to add more t...
2014-03-17 3:11:38 PM
2014-04-22 10:54:14 AM
siobhanloise
Regular
3137 Views
9 replies
0 likes
Mac

3137 Views
9 replies
0 likes

Problem Syncing new music section between iphone and Mac

I have a problem, in my iPhone I add songs to my music and back on my mac it syncs but only in the album and artists sections, the "song" section just has the songs I added on my Mac no from the iPhone, can someone help me with this problem?

ccaarrllooss4
Music Fan
I have a problem, in my iPhone I add songs to my music and back on my mac it syncs but only in the album and artists sections, the "song" section just has the songs I added on my Mac no from the iPho...
2014-04-12 1:26:28 AM
2014-04-21 7:00:58 PM
ccaarrllooss4
Music Fan
733 Views
6 replies
0 likes
Mac

733 Views
6 replies
0 likes

Connection issue with my bluetooth speakers

Hello The connection works but the music is shattered. When I go to Youtube, the issue does not happen which makes me think that the issue comes from Spotify. I use the Spotify application on Mac Book Air OS 10.9.2 Anyone encountering the same issue?...

harris_tweed_00
Newbie
Hello The connection works but the music is shattered. When I go to Youtube, the issue does not happen which makes me think that the issue comes from Spotify. I use the Spotify application on Mac...
2014-04-21 10:51:27 AM
325 Views
0 replies
0 likes
Mac

325 Views
0 replies
0 likes

Trivial Bug: Now Playing artwork not always at Retina resolution.

On Mac OS X, Spotify 0.9.8.296.g91f68827, the Now Playing artwork sometimes shows at @1x quality, even when @2x quality is available on Retina Displays. This is most easily visually seen by bringing up an album and comparing its artwork to the Now Pl...

Screen Shot 2014-04-19 at 6.53.03 PM.png

Screen Shot 2014-04-19 at 6.53.22 PM.png

rhencke
Newbie
On Mac OS X, Spotify 0.9.8.296.g91f68827, the Now Playing artwork sometimes shows at @1x quality, even when @2x quality is available on Retina Displays. This is most easily visually seen by bri...
2014-04-20 1:00:59 AM
494 Views
0 replies
0 likes
Mac

494 Views
0 replies
0 likes

Solved!! Spotify on mac crashes when I try to listen to the "Pre-Party playlist"

Spotify on mac crashes when I try to listen to the "Pre-Party playlist" in the "Party" category in "Browse". I have restarted the program and computer several times and the problem is just for this particular playlist, Pre-Party....

tomho542
Casual Listener
Spotify on mac crashes when I try to listen to the "Pre-Party playlist" in the "Party" category in "Browse". I have restarted the program and computer several times and the problem is just for this p...
2014-04-11 12:02:23 PM
2014-04-18 12:18:42 AM
tomho542
Casual Listener
765 Views
4 replies
0 likes
Mac

765 Views
4 replies
0 likes

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