Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3967 Views
1 replies
0 likes

3967 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6147 Views
1 replies
0 likes

6147 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4223 Views
1 replies
3 likes

4223 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40742 Views
19 replies
1 likes
music stops

40742 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166197 Views
0 replies
35 likes
Mac

166197 Views
0 replies
35 likes

Solved!! Spotify crashes as soon as I open it, on Mac

So like it says, as soon as I open my spotify app on my Mac, it crashes. Before, the login keychain thing that plagues mac computers came up and asked me to put my password in for the keychain, for spotify to remember. I didn't know my login password...

Ethan_G
Music Fan
So like it says, as soon as I open my spotify app on my Mac, it crashes. Before, the login keychain thing that plagues mac computers came up and asked me to put my password in for the keychain, for s...
2014-03-21 7:56:18 PM
2014-03-21 8:19:43 PM
Peter__
Community Legend
839 Views
1 replies
0 likes
Mac

839 Views
1 replies
0 likes

Premium does not work after moving to another country

Hey girls and guys, six week ago I moved from Germany to Austria. I am using Spotify Premium since 08/12 and it always worked perfectly. But now - after six weeks in Austria - it says, that my 14-day-limit for travelling is over. But I do not have a ...

Farizzle91
Casual Listener
Hey girls and guys, six week ago I moved from Germany to Austria. I am using Spotify Premium since 08/12 and it always worked perfectly. But now - after six weeks in Austria - it says, tha...
2014-03-20 12:26:34 PM
2014-03-20 3:22:25 PM
Peter__
Community Legend
503 Views
3 replies
0 likes
Mac

503 Views
3 replies
0 likes

Solved!! [Mac] Spotify Helper forces MBP to use dedicated video card -> battery drain

Dear Spotify Community, Ever since I got my new MBP, I installed a little app (gfxCardStatus v.2.3) which show which is the currently used GPU. When I'm travelling I try to use my integrated graphics card - so that I can conserve battery power. Unfor...

atanasb
Casual Listener
Dear Spotify Community, Ever since I got my new MBP, I installed a little app (gfxCardStatus v.2.3) which show which is the currently used GPU. When I'm travelling I try to use my ...
2014-03-18 6:30:45 PM
2014-03-18 6:52:00 PM
Peter__
Community Legend
2055 Views
1 replies
1 likes

2055 Views
1 replies
1 likes

Solved!! Album not available in United States

Hi I want to pay my subscription in Dollars because I live on the small Island Curacao and our currency is also Dollars. So I set my Location as USA but now i cant find a lot of famous dutch hiphop artists like Opposites and Fresku. The thing is i ca...

Dopi
Casual Listener
Hi I want to pay my subscription in Dollars because I live on the small Island Curacao and our currency is also Dollars. So I set my Location as USA but now i cant find a lot of...
2014-03-18 8:36:13 AM
2014-03-18 11:00:53 AM
Peter__
Community Legend
586 Views
1 replies
0 likes
Mac

586 Views
1 replies
0 likes

Starred songs have all disappeared!

HI, I had to long out and back in on my spotify account, I'm not sure what did but it looks like my whole account (which ive had for a couple of years) has been wiped! Like it is a new account. My account and facebook connection is still the same but...

sheena92
Newbie
HI, I had to long out and back in on my spotify account, I'm not sure what did but it looks like my whole account (which ive had for a couple of years) has been wiped! Like it is a new acc...
2014-03-14 8:32:10 PM
2014-03-14 10:26:52 PM
Peter__
Community Legend
411 Views
1 replies
0 likes
Mac

411 Views
1 replies
0 likes

Solved!! Spotify crashes when adding/removing tracks from Long Playlists

Whenever I add new albums to my "check out" playlist--which is about 3900 total songs at this point--the desktop app freezes and I get the spinning ball of death. However, if I force quite and then re-add the same album it works, but then breaks when...

Becalmed
Regular
Whenever I add new albums to my "check out" playlist--which is about 3900 total songs at this point--the desktop app freezes and I get the spinning ball of death. However, if I force quite and then r...
2014-03-12 11:05:37 PM
2014-03-13 1:34:30 AM
Becalmed
Regular
854 Views
2 replies
0 likes
Mac

854 Views
2 replies
0 likes

Following Playlist during Private Session still posts to Facebook?

I typically enjoy sharing my listening activity with facebook, but recently wanted to follow a playlist without the activity being shared on facebook (to protect the privacy of the playlist author, who doesn't want any of their activity to be shared ...

ptewson
Newbie
I typically enjoy sharing my listening activity with facebook, but recently wanted to follow a playlist without the activity being shared on facebook (to protect the privacy of the playlist author, w...
2014-03-11 12:00:35 AM
2014-03-12 12:46:43 PM
Peter__
Community Legend
472 Views
1 replies
0 likes
Mac

472 Views
1 replies
0 likes

Solved!! Spotify crashes instantly after login. Mac 10.8.4

=== START OF TEMPLATE === Description I've just got a new Mac Mini and copied my old system (running 10.6.8) over to it using Time Machine. Spotify app crashes immediately after it asks for my username and password. After I've input my username and p...

Chucky1
Casual Listener
=== START OF TEMPLATE === Description I've just got a new Mac Mini and copied my old system (running 10.6.8) over to it using Time Machine. Spotify app crashes immediately after it...
2013-07-24 11:26:07 AM
2014-03-06 12:00:47 AM
Merik
Community Legend
2611 Views
10 replies
1 likes

2611 Views
10 replies
1 likes

Right-clicking a playlist and making it available offline doesn't move the slider

Using Spotify for Mac v0.9.7.16.g4b197456. When I right-click the playlist I'm currently viewing in the sidebar and make it available offline, the slider to do the same in the playlist view doesn't change. Minor, minor bug, but it does indicate a pot...

dpogg1
Casual Listener
Using Spotify for Mac v0.9.7.16.g4b197456. When I right-click the playlist I'm currently viewing in the sidebar and make it available offline, the slider to do the same in the playlist view doesn't c...
2014-03-04 9:21:39 PM
2014-03-05 7:34:36 PM
dpogg1
Casual Listener
456 Views
2 replies
0 likes
Mac

456 Views
2 replies
0 likes

Solved!! Clearly incorrect audio playing for this album:

Igor Stravinsky – Stravinsky Conducts Stravinsky (1951-1957) I've only listened to it using the Mac Desktop client so I posted here. I'm getting a completely different album than I expected.

user-removed
Visitor
Igor Stravinsky – Stravinsky Conducts Stravinsky (1951-1957) I've only listened to it using the Mac Desktop client so I posted here. I'm getting a completely different album tha...
2014-03-03 4:40:26 PM
2014-03-03 4:59:27 PM
user-removed
Not applicable
511 Views
2 replies
0 likes
Mac

511 Views
2 replies
0 likes

Sharing a playlist

Hey guys! So I'm trying to figure out if there's any way you can share a playlist but make it private so that only you and the person you shared it with can see it? I didn't know if I tried simply sharing a private playlist, if they would be able to ...

jordaknows
Newbie
Hey guys! So I'm trying to figure out if there's any way you can share a playlist but make it private so that only you and the person you shared it with can see it? I didn't know if ...
2014-03-02 11:51:18 PM
2014-03-02 11:56:33 PM
Peter__
Community Legend
298 Views
1 replies
0 likes
Mac

298 Views
1 replies
0 likes

Cosmic Psychos - Self Totalled (Wrong music for the album)

No idea if this is the right place to post but oh well hopefully some one can help out. The Artist Cosmic Psychos have an album called Selft Totalled. It's listed on spotify but when you got to play the tracks the music is something completely differ...

DigitalGiraffe
Newbie
No idea if this is the right place to post but oh well hopefully some one can help out. The Artist Cosmic Psychos have an album called Selft Totalled. It's listed on spotify but when you g...
2014-02-26 5:01:06 AM
2014-02-26 12:00:57 PM
Peter__
Community Legend
430 Views
1 replies
0 likes
Mac

430 Views
1 replies
0 likes

Solved!! Can't open Spotify, it keeps crashing, and no one at Spotify has responded to help. Awesome!

For about a month now, I havent been able to open my Spotify. I click the icon on the dock, and it bounces as if it was going to open, and before it does, I get a message saying "The application Spotify quit unexpectedly. Mac OS X and other applicati...

tylerjames
Casual Listener
For about a month now, I havent been able to open my Spotify. I click the icon on the dock, and it bounces as if it was going to open, and before it does, I get a message saying "The application Spot...
2013-03-13 3:54:33 PM
2014-02-18 10:45:35 AM
Funkydef
Casual Listener
13446 Views
26 replies
2 likes
Mac

13446 Views
26 replies
2 likes

MAC: Local Files Don't Play Suddenly

I've done my fair research on the boards here, though have yet to find a solution that has worked for me, so I figured I'd state my issue specificly. My local files suddenly don't play in spotify. Local files that spotify happens to also provide in t...

gwilliams326
Regular
I've done my fair research on the boards here, though have yet to find a solution that has worked for me, so I figured I'd state my issue specificly. My local files suddenly don't play in ...
2014-02-15 3:28:28 AM
2014-02-15 4:28:50 AM
gwilliams326
Regular
542 Views
4 replies
1 likes
Mac

542 Views
4 replies
1 likes

Can't install spotify on my mac.

I had to delete Spotify from my Mac, and re install it, because it was crashing. Every time I re download, and after the instalation, I open the app and it crashes, I have to Force Quit or sometimes it just quits by itself. WHAT CAN I DO???

joanripoll
Casual Listener
I had to delete Spotify from my Mac, and re install it, because it was crashing. Every time I re download, and after the instalation, I open the app and it crashes, I have to Force Quit or sometimes ...
2014-02-13 4:56:25 PM
2014-02-13 7:03:43 PM
Peter__
Community Legend
1388 Views
3 replies
0 likes
Mac

1388 Views
3 replies
0 likes

Accidentally deleted starred tracks

Are any of the moderators able to reset my starred tracks? I accidentally deleted them.

aprilb
Newbie
Are any of the moderators able to reset my starred tracks? I accidentally deleted them.
2014-02-12 1:44:42 AM
2014-02-12 1:59:08 AM
Joe
Community Legend
373 Views
1 replies
0 likes
Mac

373 Views
1 replies
0 likes

Solved!! Spotify Won't start all of a sudden. Mac OX 10.7.4

When I try to open spotify it bounces once in my dock and does nothing. No crash report, it just refuses to open. I've tried reinstalling.

jimmyrogers
Newbie
When I try to open spotify it bounces once in my dock and does nothing. No crash report, it just refuses to open. I've tried reinstalling.
2012-07-05 12:32:19 PM
2014-02-09 2:21:28 AM
graceyu
Newbie
26009 Views
133 replies
0 likes

26009 Views
133 replies
0 likes

Solved!! Spotify won't launch - Mac 10.7.5

I've read thru other similar posts, and tried some of the suggestions, but nothing is working for me. The other posts are older so I'm hoping for newer info... Spotify was working perfectly until a couple days ago. My computer crashed and after reboo...

user-removed
Visitor
I've read thru other similar posts, and tried some of the suggestions, but nothing is working for me. The other posts are older so I'm hoping for newer info... Spotify was working pe...
2014-02-07 9:38:47 PM
2014-02-08 7:14:56 PM
user-removed
Not applicable
6278 Views
3 replies
1 likes
Mac

6278 Views
3 replies
1 likes

Spotify for Mac OS X won't open/takes too long to open

When I try and start up the spotify program for OS X, I get the login box, but then the spinning wheel freezes and mousing over the login box changes my cursor to the spinning pinwheel symbol. Sometimes, the program does open after a disturbingly lon...

lazer_love_akri
Newbie
When I try and start up the spotify program for OS X, I get the login box, but then the spinning wheel freezes and mousing over the login box changes my cursor to the spinning pinwheel symbol. Someti...
2013-05-11 1:25:10 PM
2014-02-06 8:42:09 PM
colinize
Casual Listener
1532 Views
6 replies
2 likes
Mac

1532 Views
6 replies
2 likes

Unnecessary registration

This web site knows my account name when I visit, but still requires that I register an account to file an issue. Unnecessary and awkward when your users take the trouble to notify you of software faults. On registration, the site could fill in my sp...

youstoleaminute
Casual Listener
This web site knows my account name when I visit, but still requires that I register an account to file an issue. Unnecessary and awkward when your users take the trouble to notify you of software fa...
2014-02-06 1:53:41 PM
2014-02-06 2:44:16 PM
Peter__
Community Legend
320 Views
1 replies
0 likes
Mac

320 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Mac)

Forum Posts