Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4369 Views
1 replies
0 likes

4369 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6468 Views
1 replies
0 likes

6468 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4430 Views
1 replies
3 likes

4430 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41188 Views
19 replies
1 likes
music stops

41188 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166457 Views
0 replies
35 likes
Mac

166457 Views
0 replies
35 likes

Unexplained downgrade to free access?

I'm still paying and have a profile but the app says I need to upgrade to premium.. I've been on it for a month and a half or so.. No clue how this works, I just want the access and service I'm paying for

Purple_Hazer
Casual Listener
I'm still paying and have a profile but the app says I need to upgrade to premium.. I've been on it for a month and a half or so.. No clue how this works, I just want the access and service I'm payin...
2014-04-11 2:55:46 AM
2014-04-11 3:10:55 AM
Purple_Hazer
Casual Listener
325 Views
1 replies
0 likes
Mac

325 Views
1 replies
0 likes

Removing stars in new Spotify version!

There's a HUGE oversight in 0.9.8, that I hope isn't final. In Artist, Album, Artist top track, etc views, there's no Star column!! It's been removed. The main reason I hate using the iPad and iPhone apps is you never show stars next to tracks, and i...

dhoulb
Music Fan
There's a HUGE oversight in 0.9.8, that I hope isn't final. In Artist, Album, Artist top track, etc views, there's no Star column!! It's been removed. The main reason I hate using the iPad and iPhone...
2014-02-27 4:28:23 PM
2014-04-09 11:47:52 PM
Joe
Community Legend
12751 Views
37 replies
33 likes
Mac

12751 Views
37 replies
33 likes

[Bug] Repeated last song when an ad is played at the end of the play queue

I have noticed this bug on at least the mac version (in both the new dark version as well as the previous version). When your Play Queue ends and an ad is played the last song is then repeated, this does not happen when no ad is played so it seems as...

UncleAcid
Regular
I have noticed this bug on at least the mac version (in both the new dark version as well as the previous version). When your Play Queue ends and an ad is played the last song is then repe...
2014-04-08 8:49:34 PM
2014-04-08 9:54:03 PM
UncleAcid
Regular
677 Views
2 replies
0 likes
Mac

677 Views
2 replies
0 likes

Don't show already discover tab content. Mac os

Description Don't show already discover tabcontent. Just spinnig wheel. At the same time it works on ios version of the spotify on my iphone. Same wi-fi on macbook and iphone. Other features works correctly. A more detailed description, using numbere...

qbad
Casual Listener
Description Don't show already discover tabcontent. Just spinnig wheel. At the same time it works on ios version of the spotify on my iphone. Same wi-fi on macbook and iphone. Other featur...
2014-04-04 10:50:37 PM
2014-04-06 1:49:15 PM
Peter__
Community Legend
766 Views
3 replies
0 likes
Mac

766 Views
3 replies
0 likes

Solved!! When does the new OS X update come out?

When does the new OS X update come out?

nickwaz98
Music Fan
When does the new OS X update come out?
2014-04-02 10:33:14 PM
2014-04-05 7:54:16 PM
MrKwanten
Music Fan
3223 Views
12 replies
1 likes
Mac

3223 Views
12 replies
1 likes

spotify and facebook question

So i signed up for spotify using my facebook account. I no longer want to use facebook, i want to delete my account. How do i keep my spotify account without facebook?

user-removed
Visitor
So i signed up for spotify using my facebook account. I no longer want to use facebook, i want to delete my account. How do i keep my spotify account without facebook?
2014-04-04 7:02:11 PM
2014-04-05 5:55:22 PM
Peter__
Community Legend
348 Views
2 replies
0 likes
Mac

348 Views
2 replies
0 likes

Solved!! Finding Playlist Bug?

Hi everyone, I'm posting this here because I'm unable to post in the "Bugs" section. I'm working on OS X 10.9. After listening to an advertisement which pointed to a new playlist "Taste the summer" and being half a second too late to click on the ban...

fransgeenen
Newbie
Hi everyone, I'm posting this here because I'm unable to post in the "Bugs" section. I'm working on OS X 10.9. After listening to an advertisement which pointed to a new playlist "Taste th...
2014-04-05 7:25:11 AM
2014-04-05 10:08:07 AM
pnc
Community Legend
680 Views
1 replies
0 likes
Mac

680 Views
1 replies
0 likes

Lost all followers and playlists

I just signed into Spotify after a few day of being away and now all playlists and friends (followers and following) are gone. Please help

anchorhead2001
Newbie
I just signed into Spotify after a few day of being away and now all playlists and friends (followers and following) are gone. Please help
2013-07-17 10:57:00 PM
2014-03-27 7:05:04 PM
kkf
Casual Listener
540 Views
5 replies
0 likes
Mac

540 Views
5 replies
0 likes

Speed, friends and facebook

So I am currently having trouble with spotify across multiple platforms. On my Mac Air OSX 10.9.2: - The program runs incredibly slow, this is true even after turning off local content searching and clearing the cache and program support files found ...

Stevenese
Newbie
So I am currently having trouble with spotify across multiple platforms. On my Mac Air OSX 10.9.2: - The program runs incredibly slow, this is true even after turning off local content searchin...
2014-03-26 3:33:53 PM
308 Views
0 replies
1 likes
Mac

308 Views
0 replies
1 likes

Solved!! The Browse function

I love the "Browse" function in the web-based Spotify app, but I am simply not able to find it in my desktop app. How can I save the same playlists in my desktop app that I follow online? This should happen automatically via their servers, but it doe...

ChristianVasile
Newbie
I love the "Browse" function in the web-based Spotify app, but I am simply not able to find it in my desktop app. How can I save the same playlists in my desktop app that I follow online? This ...
2013-09-05 3:50:20 PM
2014-03-26 3:10:15 AM
Merik
Community Legend
11221 Views
13 replies
0 likes
Mac

11221 Views
13 replies
0 likes

Songs are lost in my playlist

My Star's (selection) playlist goes down (number decreases) a few months ago. And yesterday the number decreases about one (566 > 565). Can you help me to refined the songs ?Maybe I removed the songs by accident or you removes them for legal reasons ...

founiouk
Casual Listener
My Star's (selection) playlist goes down (number decreases) a few months ago. And yesterday the number decreases about one (566 > 565). Can you help me to refined the songs ? Maybe I removed th...
2014-02-14 10:29:39 AM
2014-03-24 12:28:09 PM
Peter__
Community Legend
529 Views
3 replies
0 likes
Mac

529 Views
3 replies
0 likes

Solved!! Spotify crashes as soon as I open it, on Mac

So like it says, as soon as I open my spotify app on my Mac, it crashes. Before, the login keychain thing that plagues mac computers came up and asked me to put my password in for the keychain, for spotify to remember. I didn't know my login password...

Ethan_G
Music Fan
So like it says, as soon as I open my spotify app on my Mac, it crashes. Before, the login keychain thing that plagues mac computers came up and asked me to put my password in for the keychain, for s...
2014-03-21 7:56:18 PM
2014-03-21 8:19:43 PM
Peter__
Community Legend
850 Views
1 replies
0 likes
Mac

850 Views
1 replies
0 likes

Premium does not work after moving to another country

Hey girls and guys, six week ago I moved from Germany to Austria. I am using Spotify Premium since 08/12 and it always worked perfectly. But now - after six weeks in Austria - it says, that my 14-day-limit for travelling is over. But I do not have a ...

Farizzle91
Casual Listener
Hey girls and guys, six week ago I moved from Germany to Austria. I am using Spotify Premium since 08/12 and it always worked perfectly. But now - after six weeks in Austria - it says, tha...
2014-03-20 12:26:34 PM
2014-03-20 3:22:25 PM
Peter__
Community Legend
509 Views
3 replies
0 likes
Mac

509 Views
3 replies
0 likes

Solved!! [Mac] Spotify Helper forces MBP to use dedicated video card -> battery drain

Dear Spotify Community, Ever since I got my new MBP, I installed a little app (gfxCardStatus v.2.3) which show which is the currently used GPU. When I'm travelling I try to use my integrated graphics card - so that I can conserve battery power. Unfor...

atanasb
Casual Listener
Dear Spotify Community, Ever since I got my new MBP, I installed a little app (gfxCardStatus v.2.3) which show which is the currently used GPU. When I'm travelling I try to use my ...
2014-03-18 6:30:45 PM
2014-03-18 6:52:00 PM
Peter__
Community Legend
2078 Views
1 replies
1 likes

2078 Views
1 replies
1 likes

Solved!! Album not available in United States

Hi I want to pay my subscription in Dollars because I live on the small Island Curacao and our currency is also Dollars. So I set my Location as USA but now i cant find a lot of famous dutch hiphop artists like Opposites and Fresku. The thing is i ca...

Dopi
Casual Listener
Hi I want to pay my subscription in Dollars because I live on the small Island Curacao and our currency is also Dollars. So I set my Location as USA but now i cant find a lot of...
2014-03-18 8:36:13 AM
2014-03-18 11:00:53 AM
Peter__
Community Legend
595 Views
1 replies
0 likes
Mac

595 Views
1 replies
0 likes

Starred songs have all disappeared!

HI, I had to long out and back in on my spotify account, I'm not sure what did but it looks like my whole account (which ive had for a couple of years) has been wiped! Like it is a new account. My account and facebook connection is still the same but...

sheena92
Newbie
HI, I had to long out and back in on my spotify account, I'm not sure what did but it looks like my whole account (which ive had for a couple of years) has been wiped! Like it is a new acc...
2014-03-14 8:32:10 PM
2014-03-14 10:26:52 PM
Peter__
Community Legend
414 Views
1 replies
0 likes
Mac

414 Views
1 replies
0 likes

Solved!! Spotify crashes when adding/removing tracks from Long Playlists

Whenever I add new albums to my "check out" playlist--which is about 3900 total songs at this point--the desktop app freezes and I get the spinning ball of death. However, if I force quite and then re-add the same album it works, but then breaks when...

Becalmed
Regular
Whenever I add new albums to my "check out" playlist--which is about 3900 total songs at this point--the desktop app freezes and I get the spinning ball of death. However, if I force quite and then r...
2014-03-12 11:05:37 PM
2014-03-13 1:34:30 AM
Becalmed
Regular
862 Views
2 replies
0 likes
Mac

862 Views
2 replies
0 likes

Following Playlist during Private Session still posts to Facebook?

I typically enjoy sharing my listening activity with facebook, but recently wanted to follow a playlist without the activity being shared on facebook (to protect the privacy of the playlist author, who doesn't want any of their activity to be shared ...

ptewson
Newbie
I typically enjoy sharing my listening activity with facebook, but recently wanted to follow a playlist without the activity being shared on facebook (to protect the privacy of the playlist author, w...
2014-03-11 12:00:35 AM
2014-03-12 12:46:43 PM
Peter__
Community Legend
474 Views
1 replies
0 likes
Mac

474 Views
1 replies
0 likes

Solved!! Spotify crashes instantly after login. Mac 10.8.4

=== START OF TEMPLATE === Description I've just got a new Mac Mini and copied my old system (running 10.6.8) over to it using Time Machine. Spotify app crashes immediately after it asks for my username and password. After I've input my username and p...

Chucky1
Casual Listener
=== START OF TEMPLATE === Description I've just got a new Mac Mini and copied my old system (running 10.6.8) over to it using Time Machine. Spotify app crashes immediately after it...
2013-07-24 11:26:07 AM
2014-03-06 12:00:47 AM
Merik
Community Legend
2633 Views
10 replies
1 likes

2633 Views
10 replies
1 likes

Right-clicking a playlist and making it available offline doesn't move the slider

Using Spotify for Mac v0.9.7.16.g4b197456. When I right-click the playlist I'm currently viewing in the sidebar and make it available offline, the slider to do the same in the playlist view doesn't change. Minor, minor bug, but it does indicate a pot...

dpogg1
Casual Listener
Using Spotify for Mac v0.9.7.16.g4b197456. When I right-click the playlist I'm currently viewing in the sidebar and make it available offline, the slider to do the same in the playlist view doesn't c...
2014-03-04 9:21:39 PM
2014-03-05 7:34:36 PM
dpogg1
Casual Listener
460 Views
2 replies
0 likes
Mac

460 Views
2 replies
0 likes

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