Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5429 Views
1 replies
0 likes

5429 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7440 Views
1 replies
0 likes

7440 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5081 Views
1 replies
3 likes

5081 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42657 Views
19 replies
1 likes
music stops

42657 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167328 Views
0 replies
35 likes
Mac

167328 Views
0 replies
35 likes

Solved!! Finding Playlist Bug?

Hi everyone, I'm posting this here because I'm unable to post in the "Bugs" section. I'm working on OS X 10.9. After listening to an advertisement which pointed to a new playlist "Taste the summer" and being half a second too late to click on the ban...

fransgeenen
Newbie
Hi everyone, I'm posting this here because I'm unable to post in the "Bugs" section. I'm working on OS X 10.9. After listening to an advertisement which pointed to a new playlist "Taste th...
2014-04-05 7:25:11 AM
2014-04-05 10:08:07 AM
pnc
Community Legend
719 Views
1 replies
0 likes
Mac

719 Views
1 replies
0 likes

Lost all followers and playlists

I just signed into Spotify after a few day of being away and now all playlists and friends (followers and following) are gone. Please help

anchorhead2001
Newbie
I just signed into Spotify after a few day of being away and now all playlists and friends (followers and following) are gone. Please help
2013-07-17 10:57:00 PM
2014-03-27 7:05:04 PM
kkf
Casual Listener
569 Views
5 replies
0 likes
Mac

569 Views
5 replies
0 likes

Speed, friends and facebook

So I am currently having trouble with spotify across multiple platforms. On my Mac Air OSX 10.9.2: - The program runs incredibly slow, this is true even after turning off local content searching and clearing the cache and program support files found ...

Stevenese
Newbie
So I am currently having trouble with spotify across multiple platforms. On my Mac Air OSX 10.9.2: - The program runs incredibly slow, this is true even after turning off local content searchin...
2014-03-26 3:33:53 PM
330 Views
0 replies
1 likes
Mac

330 Views
0 replies
1 likes

Solved!! The Browse function

I love the "Browse" function in the web-based Spotify app, but I am simply not able to find it in my desktop app. How can I save the same playlists in my desktop app that I follow online? This should happen automatically via their servers, but it doe...

ChristianVasile
Newbie
I love the "Browse" function in the web-based Spotify app, but I am simply not able to find it in my desktop app. How can I save the same playlists in my desktop app that I follow online? This ...
2013-09-05 3:50:20 PM
2014-03-26 3:10:15 AM
Merik
Community Legend
11302 Views
13 replies
0 likes
Mac

11302 Views
13 replies
0 likes

Songs are lost in my playlist

My Star's (selection) playlist goes down (number decreases) a few months ago. And yesterday the number decreases about one (566 > 565). Can you help me to refined the songs ?Maybe I removed the songs by accident or you removes them for legal reasons ...

founiouk
Casual Listener
My Star's (selection) playlist goes down (number decreases) a few months ago. And yesterday the number decreases about one (566 > 565). Can you help me to refined the songs ? Maybe I removed th...
2014-02-14 10:29:39 AM
2014-03-24 12:28:09 PM
Peter__
Community Legend
576 Views
3 replies
0 likes
Mac

576 Views
3 replies
0 likes

Solved!! Spotify crashes as soon as I open it, on Mac

So like it says, as soon as I open my spotify app on my Mac, it crashes. Before, the login keychain thing that plagues mac computers came up and asked me to put my password in for the keychain, for spotify to remember. I didn't know my login password...

Ethan_G
Music Fan
So like it says, as soon as I open my spotify app on my Mac, it crashes. Before, the login keychain thing that plagues mac computers came up and asked me to put my password in for the keychain, for s...
2014-03-21 7:56:18 PM
2014-03-21 8:19:43 PM
Peter__
Community Legend
890 Views
1 replies
0 likes
Mac

890 Views
1 replies
0 likes

Premium does not work after moving to another country

Hey girls and guys, six week ago I moved from Germany to Austria. I am using Spotify Premium since 08/12 and it always worked perfectly. But now - after six weeks in Austria - it says, that my 14-day-limit for travelling is over. But I do not have a ...

Farizzle91
Casual Listener
Hey girls and guys, six week ago I moved from Germany to Austria. I am using Spotify Premium since 08/12 and it always worked perfectly. But now - after six weeks in Austria - it says, tha...
2014-03-20 12:26:34 PM
2014-03-20 3:22:25 PM
Peter__
Community Legend
546 Views
3 replies
0 likes
Mac

546 Views
3 replies
0 likes

Solved!! [Mac] Spotify Helper forces MBP to use dedicated video card -> battery drain

Dear Spotify Community, Ever since I got my new MBP, I installed a little app (gfxCardStatus v.2.3) which show which is the currently used GPU. When I'm travelling I try to use my integrated graphics card - so that I can conserve battery power. Unfor...

atanasb
Casual Listener
Dear Spotify Community, Ever since I got my new MBP, I installed a little app (gfxCardStatus v.2.3) which show which is the currently used GPU. When I'm travelling I try to use my ...
2014-03-18 6:30:45 PM
2014-03-18 6:52:00 PM
Peter__
Community Legend
2133 Views
1 replies
1 likes

2133 Views
1 replies
1 likes

Solved!! Album not available in United States

Hi I want to pay my subscription in Dollars because I live on the small Island Curacao and our currency is also Dollars. So I set my Location as USA but now i cant find a lot of famous dutch hiphop artists like Opposites and Fresku. The thing is i ca...

Dopi
Casual Listener
Hi I want to pay my subscription in Dollars because I live on the small Island Curacao and our currency is also Dollars. So I set my Location as USA but now i cant find a lot of...
2014-03-18 8:36:13 AM
2014-03-18 11:00:53 AM
Peter__
Community Legend
634 Views
1 replies
0 likes
Mac

634 Views
1 replies
0 likes

Starred songs have all disappeared!

HI, I had to long out and back in on my spotify account, I'm not sure what did but it looks like my whole account (which ive had for a couple of years) has been wiped! Like it is a new account. My account and facebook connection is still the same but...

sheena92
Newbie
HI, I had to long out and back in on my spotify account, I'm not sure what did but it looks like my whole account (which ive had for a couple of years) has been wiped! Like it is a new acc...
2014-03-14 8:32:10 PM
2014-03-14 10:26:52 PM
Peter__
Community Legend
453 Views
1 replies
0 likes
Mac

453 Views
1 replies
0 likes

Solved!! Spotify crashes when adding/removing tracks from Long Playlists

Whenever I add new albums to my "check out" playlist--which is about 3900 total songs at this point--the desktop app freezes and I get the spinning ball of death. However, if I force quite and then re-add the same album it works, but then breaks when...

Becalmed
Regular
Whenever I add new albums to my "check out" playlist--which is about 3900 total songs at this point--the desktop app freezes and I get the spinning ball of death. However, if I force quite and then r...
2014-03-12 11:05:37 PM
2014-03-13 1:34:30 AM
Becalmed
Regular
911 Views
2 replies
0 likes
Mac

911 Views
2 replies
0 likes

Following Playlist during Private Session still posts to Facebook?

I typically enjoy sharing my listening activity with facebook, but recently wanted to follow a playlist without the activity being shared on facebook (to protect the privacy of the playlist author, who doesn't want any of their activity to be shared ...

ptewson
Newbie
I typically enjoy sharing my listening activity with facebook, but recently wanted to follow a playlist without the activity being shared on facebook (to protect the privacy of the playlist author, w...
2014-03-11 12:00:35 AM
2014-03-12 12:46:43 PM
Peter__
Community Legend
495 Views
1 replies
0 likes
Mac

495 Views
1 replies
0 likes

Solved!! Spotify crashes instantly after login. Mac 10.8.4

=== START OF TEMPLATE === Description I've just got a new Mac Mini and copied my old system (running 10.6.8) over to it using Time Machine. Spotify app crashes immediately after it asks for my username and password. After I've input my username and p...

Chucky1
Casual Listener
=== START OF TEMPLATE === Description I've just got a new Mac Mini and copied my old system (running 10.6.8) over to it using Time Machine. Spotify app crashes immediately after it...
2013-07-24 11:26:07 AM
2014-03-06 12:00:47 AM
Merik
Community Legend
2700 Views
10 replies
1 likes

2700 Views
10 replies
1 likes

Right-clicking a playlist and making it available offline doesn't move the slider

Using Spotify for Mac v0.9.7.16.g4b197456. When I right-click the playlist I'm currently viewing in the sidebar and make it available offline, the slider to do the same in the playlist view doesn't change. Minor, minor bug, but it does indicate a pot...

dpogg1
Casual Listener
Using Spotify for Mac v0.9.7.16.g4b197456. When I right-click the playlist I'm currently viewing in the sidebar and make it available offline, the slider to do the same in the playlist view doesn't c...
2014-03-04 9:21:39 PM
2014-03-05 7:34:36 PM
dpogg1
Casual Listener
486 Views
2 replies
0 likes
Mac

486 Views
2 replies
0 likes

Solved!! Clearly incorrect audio playing for this album:

Igor Stravinsky – Stravinsky Conducts Stravinsky (1951-1957) I've only listened to it using the Mac Desktop client so I posted here. I'm getting a completely different album than I expected.

user-removed
Visitor
Igor Stravinsky – Stravinsky Conducts Stravinsky (1951-1957) I've only listened to it using the Mac Desktop client so I posted here. I'm getting a completely different album tha...
2014-03-03 4:40:26 PM
2014-03-03 4:59:27 PM
user-removed
Not applicable
552 Views
2 replies
0 likes
Mac

552 Views
2 replies
0 likes

Sharing a playlist

Hey guys! So I'm trying to figure out if there's any way you can share a playlist but make it private so that only you and the person you shared it with can see it? I didn't know if I tried simply sharing a private playlist, if they would be able to ...

jordaknows
Newbie
Hey guys! So I'm trying to figure out if there's any way you can share a playlist but make it private so that only you and the person you shared it with can see it? I didn't know if ...
2014-03-02 11:51:18 PM
2014-03-02 11:56:33 PM
Peter__
Community Legend
337 Views
1 replies
0 likes
Mac

337 Views
1 replies
0 likes

Cosmic Psychos - Self Totalled (Wrong music for the album)

No idea if this is the right place to post but oh well hopefully some one can help out. The Artist Cosmic Psychos have an album called Selft Totalled. It's listed on spotify but when you got to play the tracks the music is something completely differ...

DigitalGiraffe
Newbie
No idea if this is the right place to post but oh well hopefully some one can help out. The Artist Cosmic Psychos have an album called Selft Totalled. It's listed on spotify but when you g...
2014-02-26 5:01:06 AM
2014-02-26 12:00:57 PM
Peter__
Community Legend
458 Views
1 replies
0 likes
Mac

458 Views
1 replies
0 likes

Solved!! Can't open Spotify, it keeps crashing, and no one at Spotify has responded to help. Awesome!

For about a month now, I havent been able to open my Spotify. I click the icon on the dock, and it bounces as if it was going to open, and before it does, I get a message saying "The application Spotify quit unexpectedly. Mac OS X and other applicati...

tylerjames
Casual Listener
For about a month now, I havent been able to open my Spotify. I click the icon on the dock, and it bounces as if it was going to open, and before it does, I get a message saying "The application Spot...
2013-03-13 3:54:33 PM
2014-02-18 10:45:35 AM
Funkydef
Casual Listener
13664 Views
26 replies
2 likes
Mac

13664 Views
26 replies
2 likes

MAC: Local Files Don't Play Suddenly

I've done my fair research on the boards here, though have yet to find a solution that has worked for me, so I figured I'd state my issue specificly. My local files suddenly don't play in spotify. Local files that spotify happens to also provide in t...

gwilliams326
Regular
I've done my fair research on the boards here, though have yet to find a solution that has worked for me, so I figured I'd state my issue specificly. My local files suddenly don't play in ...
2014-02-15 3:28:28 AM
2014-02-15 4:28:50 AM
gwilliams326
Regular
580 Views
4 replies
1 likes
Mac

580 Views
4 replies
1 likes

Can't install spotify on my mac.

I had to delete Spotify from my Mac, and re install it, because it was crashing. Every time I re download, and after the instalation, I open the app and it crashes, I have to Force Quit or sometimes it just quits by itself. WHAT CAN I DO???

joanripoll
Casual Listener
I had to delete Spotify from my Mac, and re install it, because it was crashing. Every time I re download, and after the instalation, I open the app and it crashes, I have to Force Quit or sometimes ...
2014-02-13 4:56:25 PM
2014-02-13 7:03:43 PM
Peter__
Community Legend
1444 Views
3 replies
0 likes
Mac

1444 Views
3 replies
0 likes

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