Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4185 Views
1 replies
0 likes

4185 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6306 Views
1 replies
0 likes

6306 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4291 Views
1 replies
3 likes

4291 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40975 Views
19 replies
1 likes
music stops

40975 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166308 Views
0 replies
35 likes
Mac

166308 Views
0 replies
35 likes

Can't install spotify on my mac.

I had to delete Spotify from my Mac, and re install it, because it was crashing. Every time I re download, and after the instalation, I open the app and it crashes, I have to Force Quit or sometimes it just quits by itself. WHAT CAN I DO???

joanripoll
Casual Listener
I had to delete Spotify from my Mac, and re install it, because it was crashing. Every time I re download, and after the instalation, I open the app and it crashes, I have to Force Quit or sometimes ...
2014-02-13 4:56:25 PM
2014-02-13 7:03:43 PM
Peter__
Community Legend
1403 Views
3 replies
0 likes
Mac

1403 Views
3 replies
0 likes

Accidentally deleted starred tracks

Are any of the moderators able to reset my starred tracks? I accidentally deleted them.

aprilb
Newbie
Are any of the moderators able to reset my starred tracks? I accidentally deleted them.
2014-02-12 1:44:42 AM
2014-02-12 1:59:08 AM
Joe
Community Legend
375 Views
1 replies
0 likes
Mac

375 Views
1 replies
0 likes

Solved!! Spotify Won't start all of a sudden. Mac OX 10.7.4

When I try to open spotify it bounces once in my dock and does nothing. No crash report, it just refuses to open. I've tried reinstalling.

jimmyrogers
Newbie
When I try to open spotify it bounces once in my dock and does nothing. No crash report, it just refuses to open. I've tried reinstalling.
2012-07-05 12:32:19 PM
2014-02-09 2:21:28 AM
graceyu
Newbie
26115 Views
133 replies
0 likes

26115 Views
133 replies
0 likes

Solved!! Spotify won't launch - Mac 10.7.5

I've read thru other similar posts, and tried some of the suggestions, but nothing is working for me. The other posts are older so I'm hoping for newer info... Spotify was working perfectly until a couple days ago. My computer crashed and after reboo...

user-removed
Visitor
I've read thru other similar posts, and tried some of the suggestions, but nothing is working for me. The other posts are older so I'm hoping for newer info... Spotify was working pe...
2014-02-07 9:38:47 PM
2014-02-08 7:14:56 PM
user-removed
Not applicable
6286 Views
3 replies
1 likes
Mac

6286 Views
3 replies
1 likes

Spotify for Mac OS X won't open/takes too long to open

When I try and start up the spotify program for OS X, I get the login box, but then the spinning wheel freezes and mousing over the login box changes my cursor to the spinning pinwheel symbol. Sometimes, the program does open after a disturbingly lon...

lazer_love_akri
Newbie
When I try and start up the spotify program for OS X, I get the login box, but then the spinning wheel freezes and mousing over the login box changes my cursor to the spinning pinwheel symbol. Someti...
2013-05-11 1:25:10 PM
2014-02-06 8:42:09 PM
colinize
Casual Listener
1540 Views
6 replies
2 likes
Mac

1540 Views
6 replies
2 likes

Unnecessary registration

This web site knows my account name when I visit, but still requires that I register an account to file an issue. Unnecessary and awkward when your users take the trouble to notify you of software faults. On registration, the site could fill in my sp...

youstoleaminute
Casual Listener
This web site knows my account name when I visit, but still requires that I register an account to file an issue. Unnecessary and awkward when your users take the trouble to notify you of software fa...
2014-02-06 1:53:41 PM
2014-02-06 2:44:16 PM
Peter__
Community Legend
323 Views
1 replies
0 likes
Mac

323 Views
1 replies
0 likes

Ads now 33% of Air Time - 50% of time music plays

Hello- The day Spotify offered Spotify Free on moble devices the ads on my desktop Spotify Free client program increased expotentially. I now get ads after just about every song and the ads are easily 50% of the time the music, making ads now 33% of ...

tremorbot
Casual Listener
Hello- The day Spotify offered Spotify Free on moble devices the ads on my desktop Spotify Free client program increased expotentially. I now get ads after just about every song and t...
2014-02-05 4:57:32 AM
2014-02-05 12:58:14 PM
Peter__
Community Legend
528 Views
1 replies
0 likes
Mac

528 Views
1 replies
0 likes

Solved!! Spotify won't update from version 0.9.6.81

I have Spotify 0.9.8.61 - my version screen https://www.dropbox.com/s/gi8il6su9r6rq7a/Zrzut%20ekranu%202014-02-04%2023.50.03.jpg As you can see, the client tells me, that new version is waiting for me, but after reboot of the client the mesage appear...

Toread
Regular
I have Spotify 0.9.8.61 - my version screen https://www.dropbox.com/s/gi8il6su9r6rq7a/Zrzut%20ekranu%202014-02-04%2023.50.03.jpg As you can see, the client tells me, that new version is ...
2014-02-04 11:52:10 PM
2014-02-04 11:55:24 PM
Joe
Community Legend
2133 Views
1 replies
1 likes
Mac

2133 Views
1 replies
1 likes

[Mac OS] Spotify keeps crashing instantly on launch

I was running Spotify on my Mac (Version 10.8.5) and today I went to open the application and it just kept crashing within seconds of opening. I followed all of the instructions to delete the application and found that there were no folders in the /l...

pvelazquez89
Casual Listener
I was running Spotify on my Mac (Version 10.8.5) and today I went to open the application and it just kept crashing within seconds of opening. I followed all of the instructions to delete the applica...
2014-02-04 7:19:42 PM
2014-02-04 8:51:49 PM
pvelazquez89
Casual Listener
1110 Views
4 replies
1 likes

1110 Views
4 replies
1 likes

Accidently deleted starred from Facebook

I made a big mistake and deleted all my starred activity from my Facebook. How do I (is is possible to) bring that back? It only shows the last two I starred, when I had ca. 2500 going. Thanks for your help!!

JanisSgc
Newbie
I made a big mistake and deleted all my starred activity from my Facebook. How do I (is is possible to) bring that back? It only shows the last two I starred, when I had ca. 2500 going. 😞 ...
2014-02-01 2:40:48 PM
236 Views
0 replies
0 likes
Mac

236 Views
0 replies
0 likes

Local Files -- Adding Art Work

Is there anyway I can add art work to a Local file? The album I have added is not on Spotify and the album did not have any art work attached. Basically I've added a language course and would just like to add some art work instead of the rather bland...

Mangeolles
Casual Listener
Is there anyway I can add art work to a Local file? The album I have added is not on Spotify and the album did not have any art work attached. Basically I've added a language co...
2014-01-21 7:17:33 PM
2014-01-30 9:48:48 PM
Mangeolles
Casual Listener
784 Views
2 replies
0 likes
Mac

784 Views
2 replies
0 likes

Mac desktop - Gapless only works after rechecking box after startup

Hi folks, I'm running Mac OS X 10.7.5 (11G63) with the Darwin 11.4.2 kernel with version 0.9.7.16.g4b197456 of Spotify. When I first start Spotify up (With a computer restart or otherwise), gapless playback doesn't work - there is an audible pause be...

middguy
Casual Listener
Hi folks, I'm running Mac OS X 10.7.5 (11G63) with the Darwin 11.4.2 kernel with version 0.9.7.16.g4b197456 of Spotify. When I first start Spotify up (With a computer restart or...
2014-01-30 7:39:37 PM
2014-01-30 8:41:17 PM
Greg
Roadie
495 Views
1 replies
1 likes
Mac

495 Views
1 replies
1 likes

Browsing broken, constant updates

Recently my browsing functionality has completely broken. If I, for example, search for an artist and click the search result I can't get to the new artist page, or it loads the artist page and no tracks (just spinning wheel). Clicking on anything in...

tomccabe
Casual Listener
Recently my browsing functionality has completely broken. If I, for example, search for an artist and click the search result I can't get to the new artist page, or it loads the artist page and no tr...
2014-01-29 11:33:27 PM
302 Views
0 replies
0 likes
Mac

302 Views
0 replies
0 likes

Solved!! Spotify app is frozen on iPhone. Keeps saying 'waiting'

My spotify app is just saying waiting and i cannot access my music. Please advise what to do

Meggie33
Newbie
My spotify app is just saying waiting and i cannot access my music. Please advise what to do
2013-12-19 8:19:35 AM
2014-01-29 3:34:49 PM
Joe
Community Legend
18805 Views
5 replies
0 likes
Mac

18805 Views
5 replies
0 likes

Large Cover on screen?

Hallo, are there a way to see the Cover large on screen? mfG

hippohippoo
Casual Listener
Hallo, are there a way to see the Cover large on screen? mfG
2014-01-25 12:51:26 PM
2014-01-25 4:40:01 PM
Peter__
Community Legend
429 Views
3 replies
0 likes
Mac

429 Views
3 replies
0 likes

Solved!! search results limited to 100?

hi there, i was wondering if you could clear something up for me regarding the results obtained via label search. as an example searching for label:"wackies" gives 100 tracks precisely; however looking at the results via albums/see all it seems that ...

foxington
Casual Listener
hi there, i was wondering if you could clear something up for me regarding the results obtained via label search. as an example searching for label:"wackies" gives 100 trac...
2014-01-24 11:21:55 PM
2014-01-24 11:32:13 PM
foxington
Casual Listener
762 Views
2 replies
0 likes
Mac

762 Views
2 replies
0 likes

Importing playlists from Spotify to PC/Android or vice versa

I have a Chromebook using Chrome OS which doesnt allow a desktop versoin to be downloaded, so how do i get my playlists from one to the other without having the device option in my Spotify.

Timmi7979
Regular
I have a Chromebook using Chrome OS which doesnt allow a desktop versoin to be downloaded, so how do i get my playlists from one to the other without having the device option in my Spotify.
2014-01-24 4:50:45 AM
2014-01-24 11:08:20 AM
Timmi7979
Regular
2281 Views
2 replies
0 likes
Mac

2281 Views
2 replies
0 likes

Solved!! [MAC] After I deleted my library folder for Spotify, I've been having issues.

I noticed the following issues after starting up Spotify shortly afterwards: - My starred playist is gone. It soon gave me 3 songs. (My library is kinda normal) - It crashes - The music stops randomly. It seems to continue playing the song if I comma...

Bull3tM0nk3y
Casual Listener
I noticed the following issues after starting up Spotify shortly afterwards: - My starred playist is gone. It soon gave me 3 songs. (My library is kinda normal) - It crashes &...
2014-01-21 2:04:54 AM
2014-01-21 2:35:58 PM
Peter__
Community Legend
850 Views
2 replies
0 likes

850 Views
2 replies
0 likes

Solved!! Spotify on a managed (non administrator) Mac account, problems with web helper program

Hello, I use Spotify (Premium) on a Mac user account with restricted access to some programs and web pages to protect my children. Since app 5 days, the setup seems to have changed because the user has no right to use spotify web helper. Usually, the...

spotonamac
Casual Listener
Hello, I use Spotify (Premium) on a Mac user account with restricted access to some programs and web pages to protect my children. Since app 5 days, the setup seems to have changed because the user h...
2014-01-18 5:30:56 PM
2014-01-19 1:09:28 PM
spotonamac
Casual Listener
7599 Views
3 replies
0 likes
Mac

7599 Views
3 replies
0 likes

[Mac] Spotify freezes (spinning ball)

After opening Spotify and moved 2/3 songs to a playlist, the whole app just freezes. version: 0.9.7.16.g4b197456 (crash dump attached, though it doesn't actually crash) Here is the ouput when running it from the commandline: 11:45:09.816 I [kindling....

gianpaj
Newbie
After opening Spotify and moved 2/3 songs to a playlist, the whole app just freezes. version: 0.9.7.16.g4b197456 (crash dump attached, though it doesn't actually crash) &...
2014-01-18 12:54:44 PM
2014-01-18 12:57:26 PM
Peter__
Community Legend
1932 Views
1 replies
0 likes

1932 Views
1 replies
0 likes

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