Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4988 Views
1 replies
0 likes

4988 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6990 Views
1 replies
0 likes

6990 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4764 Views
1 replies
3 likes

4764 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42116 Views
19 replies
1 likes
music stops

42116 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166896 Views
0 replies
35 likes
Mac

166896 Views
0 replies
35 likes

Spofity adding local files against my will

Every time I open Spotify, it turns all all three checkboxes for local files. I don't want this. Every time I uncheck them, but they always get reversed. Quit hijacking my preferences please!

JonHynes
Roadie
Every time I open Spotify, it turns all all three checkboxes for local files. I don't want this. Every time I uncheck them, but they always get reversed. Quit hijacking my preferences please!
2013-10-15 11:19:36 PM
2013-10-16 3:23:13 PM
Peter__
Community Legend
375 Views
3 replies
0 likes
Mac

375 Views
3 replies
0 likes

Soundrop drops dead after selecting a room

Soundrop doesn't work as entering a room just clears the hole screen and nothing shows up. Tried closing and opening Spotify again. No work. OS X 10.8.4, Spotify 0.9.4 (why it's version 0.9, been paying them years and they still haven't reached versi...

heikkipekka
Music Fan
Soundrop doesn't work as entering a room just clears the hole screen and nothing shows up. Tried closing and opening Spotify again. No work. OS X 10.8.4, Spotify 0.9.4 (why it's...
2013-10-15 10:01:43 PM
238 Views
0 replies
0 likes
Mac

238 Views
0 replies
0 likes

Solved!! Music won't play, but the bar at the bottom is playing....

I'm using Spotify Premium for 1,5 year on my Imac and it never failed. But the last week I can't play any music at all. The seek bar at the bottom of the screen look like it's playing a track, but there is no music. I've tried to re-install the progr...

Nicond
Casual Listener
I'm using Spotify Premium for 1,5 year on my Imac and it never failed. But the last week I can't play any music at all. The seek bar at the bottom of the screen look like it's playing a track, but th...
2013-10-13 7:17:56 PM
2013-10-14 5:54:40 PM
Nicond
Casual Listener
1828 Views
6 replies
0 likes
Mac

1828 Views
6 replies
0 likes

Please Remove Discover page and "unfollowed" persons

The Discoer page is annoying please remove it. I keep getting stupid suggestions (which I cannot remove from page, and probably would get again if i could). And worst of all I DO NOT WANT suggestions for persone I do not follow!

thygesen
Regular
The Discoer page is annoying please remove it. I keep getting stupid suggestions (which I cannot remove from page, and probably would get again if i could). And worst of all I DO NOT WANT suggestions...
2013-10-14 10:40:06 AM
2013-10-14 2:04:53 PM
Rollo_
Roadie
384 Views
2 replies
0 likes
Mac

384 Views
2 replies
0 likes

I've stumbled a streaming bug. -skipping- (Vid included)

A random streaming bug occured on random songs. It fixed itself a few minutes later but I thought I should share it to make spotify better. Everything actually works perfect and I didn't even restart Spotify so there's no reason to tell everystep tha...

Lapinovski
Casual Listener
A random streaming bug occured on random songs. It fixed itself a few minutes later but I thought I should share it to make spotify better. Everything actually works perfect and I didn't even restart...
2013-10-14 10:20:59 AM
373 Views
0 replies
0 likes
Mac

373 Views
0 replies
0 likes

Cannot Update on Mac

Has anybody had a hard time getting Spotify to update on Mac? I am still on 0.9.4.178 My friend downloaded Spotify for the first time, and his version is higher than mine (0.9.4.185), but my Spotify will not update. I have also tried uninstalling and...

tbone3689
Newbie
Has anybody had a hard time getting Spotify to update on Mac? I am still on 0.9.4.178 My friend downloaded Spotify for the first time, and his version is higher than mine (0.9.4.185), but ...
2013-10-12 11:09:20 PM
2013-10-13 3:43:48 PM
Peter__
Community Legend
563 Views
1 replies
0 likes
Mac

563 Views
1 replies
0 likes

Change radio vote

I see this was an issue over a year ago in the iOS thread. Seem's spotify still has dropped the ball and not fixed this... I accidently thumbed down a song I like because of the F*&^$% add that causes the middle view to move over when you make spotif...

seriously
Regular
I see this was an issue over a year ago in the iOS thread. Seem's spotify still has dropped the ball and not fixed this... I accidently thumbed down a song I like because of the F*&^$% add that c...
2013-10-11 10:16:54 PM
382 Views
0 replies
0 likes
Mac

382 Views
0 replies
0 likes

Solved!! Spotify shutting down 30seconds into first song- Mac

I am using Spotify on my Mac. I start to play a song, and it just shuts down (Spotify disappears and is not even open anywhere on my system) 30sec. or so into a song. It does not matter what song I choose. Help!

freebird
Newbie
I am using Spotify on my Mac. I start to play a song, and it just shuts down (Spotify disappears and is not even open anywhere on my system) 30sec. or so into a song. It does not matter what song I c...
2013-09-21 9:56:45 PM
2013-10-11 10:09:34 PM
AlexOmid
Newbie
4543 Views
5 replies
2 likes

4543 Views
5 replies
2 likes

Solved!! Music won't start playing

I've got Spotify Unlimited on my MacBook Air for a few days now, and when I double-click a song, nothing happens. Can somebody please help me with this, because I have been trying restarting Spotify and everything, nothing helped so far.

hesterluz
Casual Listener
I've got Spotify Unlimited on my MacBook Air for a few days now, and when I double-click a song, nothing happens. Can somebody please help me with this, because I have been trying restarting Spo...
2013-10-10 10:56:54 AM
2013-10-10 4:05:03 PM
Rorey
Spotify
5002 Views
34 replies
4 likes
Mac

5002 Views
34 replies
4 likes

[BUG][Mac OS X] Reason for intermittent crashes + workaround

For the past month or so, the mac os x desktop client has been crashing intermittently. Symptoms: Some days Spotify works fine. Some days, Spotify will crash anywhere from 10-40 seconds after launching the application. Cause: In the "discover" tab, t...

drootang
Casual Listener
For the past month or so, the mac os x desktop client has been crashing intermittently. Symptoms: Some days Spotify works fine. Some days, Spotify will crash anywhere from 10-40 se...
2013-10-09 3:50:02 PM
2013-10-09 7:10:47 PM
drootang
Casual Listener
912 Views
2 replies
0 likes
Mac

912 Views
2 replies
0 likes

(Mac OS 10.6.8) Spotify continually crashing

I have been using Spotify for months. I love it. It is my BFF. Today (10/3/13) I did the update as prompted and now when using Spotify, it will crash unexpectedly. I have uninstalled two times, deleted all files associated. After reinstalling, it sti...

ekolson
Casual Listener
I have been using Spotify for months. I love it. It is my BFF. Today (10/3/13) I did the update as prompted and now when using Spotify, it will crash unexpectedly. I have uninstalled two times,...
2013-10-03 7:14:22 PM
2013-10-08 1:39:58 AM
iknowchuck
Casual Listener
1399 Views
10 replies
1 likes
Mac

1399 Views
10 replies
1 likes

Can't find song when sending to friends

Hi, When I try to search for a song to send to a friend via the friend's profile it only shows three track options, non of which are the song I want (see attached photo). How do I show more songs? Thanks

Beej
Casual Listener
Hi, When I try to search for a song to send to a friend via the friend's profile it only shows three track options, non of which are the song I want (see attached photo). How do I show more songs...
2013-10-03 8:37:58 PM
2013-10-03 9:01:44 PM
Peter__
Community Legend
468 Views
3 replies
0 likes
Mac

468 Views
3 replies
0 likes

What order people see the songs?

How do you know in what order people see the songs in your list?

Fillinule
Regular
How do you know in what order people see the songs in your list?
2013-10-02 3:43:37 AM
2013-10-02 12:28:59 PM
Joe
Community Legend
763 Views
1 replies
0 likes
Mac

763 Views
1 replies
0 likes

Friends

I cannot see any friends profiles anymore. I did a clean install and still nothing. I use spotify on my iPhone. Thanks

Jenshul
Casual Listener
I cannot see any friends profiles anymore. I did a clean install and still nothing. I use spotify on my iPhone. Thanks
2013-10-01 6:15:15 PM
2013-10-01 9:29:45 PM
Jenshul
Casual Listener
383 Views
2 replies
0 likes
Mac

383 Views
2 replies
0 likes

Solved!! [MAC] Cannot open spotify after latest update

spotify ran perfectly before i made the new update, now i cant open the program anymore, it always cracks up. i deleted the program and installed it completely new but still the problem remains. can anyone help please? [Added 'Mac' title tag as canno...

SiouxPac
Casual Listener
spotify ran perfectly before i made the new update, now i cant open the program anymore, it always cracks up. i deleted the program and installed it completely new but still the problem remains. ...
2013-03-06 8:11:47 PM
2013-09-26 1:48:49 PM
Peter__
Community Legend
2817 Views
10 replies
0 likes

2817 Views
10 replies
0 likes

Spotify won't respond or close Mac 10.7

Hi!I tried to open Spotify on my Macbook (running 10.7), and the program appeared on my dock. The window didn't appear though, and now the program won't close. I've tried to uninstall, but a box appears saying that it can't be uninstalled while the p...

nikcik
Newbie
Hi! I tried to open Spotify on my Macbook (running 10.7), and the program appeared on my dock. The window didn't appear though, and now the program won't close. I've tried to uninstall, but a box ap...
2013-04-21 12:42:15 AM
2013-09-20 2:38:55 PM
Peter__
Community Legend
1102 Views
2 replies
1 likes
Mac

1102 Views
2 replies
1 likes

Premium page wont load but other pages will will

So i have spotify downloaded on my macbook pro and i wanted to upgrade to premium so i went to the website and the home page worked fine and when i click on the choose prduct page the banner and everything loads but no content.

emy
Casual Listener
So i have spotify downloaded on my macbook pro and i wanted to upgrade to premium so i went to the website and the home page worked fine and when i click on the choose prduct page the banner and ever...
2013-09-01 7:22:27 PM
2013-09-01 7:34:54 PM
Liam
Community Legend
553 Views
1 replies
0 likes
Mac

553 Views
1 replies
0 likes

Starred playlist not syncing/working across desktop, laptop and mobile

Hello, I've had this issue for months now and I've searched online and on these forums and can't seem to find a solution. My "Starred" playlist does not sync accross all my devices. I can star songs on each individual device, but they won't sync accr...

andrewfar
Regular
Hello, I've had this issue for months now and I've searched online and on these forums and can't seem to find a solution. My "Starred" playlist does not sync accross...
2013-08-21 6:43:33 AM
2013-08-28 3:20:16 PM
Richard
Community Legend
1650 Views
10 replies
0 likes
Mac

1650 Views
10 replies
0 likes

Sort by date in Artist View

When I pull up one of my favorite artists, I usually like to listen through their entire library of albums oldest to newest. I can understand why you would want to default to the newest album on top, but I would LOVE to have the ability to reverse th...

crowdis
Newbie
When I pull up one of my favorite artists, I usually like to listen through their entire library of albums oldest to newest. I can understand why you would want to default to the newest album on top,...
2013-04-26 6:07:44 PM
2013-08-27 1:59:12 PM
MrAsker42
Casual Listener
411 Views
1 replies
1 likes
Mac

411 Views
1 replies
1 likes

[bug report] high quality streaming not working in 0.8.8

After I used Spotify for the first time I was amazed with the Premium high quality streaming. The problem is that with the new version 0.8.8 high quality streaming is not working. It says in the settings it is on, but the sound quality is still 160kb...

milaszewski
Regular
After I used Spotify for the first time I was amazed with the Premium high quality streaming. The problem is that with the new version 0.8.8 high quality streaming is not working. It...
2013-03-07 4:16:14 PM
2013-08-22 12:59:15 AM
jelling
Casual Listener
6562 Views
15 replies
4 likes
Mac

6562 Views
15 replies
4 likes

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