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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4990 Views
  • 1 replies
  • 0 likes
  • 4990 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6991 Views
  • 1 replies
  • 0 likes
  • 6991 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4765 Views
  • 1 replies
  • 3 likes
  • 4765 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 42118 Views
  • 19 replies
  • 1 likes
  • music stops
  • 42118 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166898 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166898 Views
  • 0 replies
  • 35 likes

Spotify crashes after I have upgraded to paying version.

I've tried re-installing it, but I had to delete some files first. to start with, those files I couldn't find in the suggested directories but anyway, I downloaded it again and it seemed to be re-installing. after a few songs it crashes though. i'm u...

  • Regular
  •   I've tried re-installing it, but I had to delete some files first. to start with, those files I couldn't find in the suggested directories but anyway, I downloaded it again and it seemed to ...
  • Joe
  • Community Legend
  • 1059 Views
  • 11 replies
  • 0 likes
  • Mac
  • 1059 Views
  • 11 replies
  • 0 likes

Stuck on Queen

I listened to Queen the other morning, I noticed there was an update, so I restarted Spotify. Ever since then I will choose a playlist and start listening, when it goes to the next song, it's Queen. When I try listening to a new station of something,...

  • Casual Listener
  • I listened to Queen the other morning, I noticed there was an update, so I restarted Spotify. Ever since then I will choose a playlist and start listening, when it goes to the next song, it's Queen. ...
  • Joe
  • Community Legend
  • 671 Views
  • 2 replies
  • 0 likes
  • Mac
  • 671 Views
  • 2 replies
  • 0 likes

[Mac] Version 0.9.2.18 eating 90-100% of CPU

Was just upgraded to 0.9.2.18 and Spotify is using 90-100% of CPU. I'm running a MacBook Pro on 10.8.4. Discover, Follow & App Finder aren't loading along with the headers of playlists. I'll be downgrading until the problem is resolved. *Update - Uni...

  • Regular
  • Was just upgraded to 0.9.2.18 and Spotify is using 90-100% of CPU. I'm running a MacBook Pro on 10.8.4.    Discover, Follow & App Finder aren't loading along with the headers of pla...
  • Goodman
  • Spotify Legend
  • 2497 Views
  • 10 replies
  • 6 likes
  • Mac
  • 2497 Views
  • 10 replies
  • 6 likes

Recover deleted playlist

I accidently deleted a playlist called "Country" is there anyway to get this back?

  • Newbie
  • I accidently deleted a playlist called "Country" is there anyway to get this back? 
  • smelico
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • Mac
  • 385 Views
  • 1 replies
  • 0 likes

Newsfeed completely empty, not showing any friends updates!

Since months the newsfeed has problems, after while it just stopped updating. TODAY, and since days, it does not show anything!! Spotify... I think many users are looking forward to Apple's solution if such elementary things doesn't get fixed. Sorry

  • Roadie
  • Since months the newsfeed has problems, after while it just stopped updating.   TODAY, and since days, it does not show anything!!   Spotify... I think many users are looking forward to...
  • 355 Views
  • 0 replies
  • 0 likes
  • Mac
  • 355 Views
  • 0 replies
  • 0 likes

[Mac] Spotify version 0.9.0.128 ridiculously slow

Spotify was working great for a while, after a bunch of problems in the past. Now, since the update to version 0.9.0.128 the performance has gone downhill again. Starting the app takes from 4 to 8 minutes on both my MacBook Pro (2.2GHz Intel Core i7 ...

  • Music Fan
  • Spotify was working great for a while, after a bunch of problems in the past. Now, since the update to version 0.9.0.128 the performance has gone downhill again. Starting the app takes from 4 to 8 mi...
  • kriscoady
  • Music Fan
  • 2117 Views
  • 8 replies
  • 8 likes
  • Mac
  • 2117 Views
  • 8 replies
  • 8 likes

Starred songs major problem

I recently unstarred all of my starred songs so I could re-organize. I have been using my iphone app to go through and choose my new starred songs. However, on my desktop (Mac), none of my starred songs from my iphone will show up as starred. If I st...

  • Casual Listener
  • I recently unstarred all of my starred songs so I could re-organize.   I have been using my iphone app to go through and choose my new starred songs.  However, on my desktop (Mac), no...
  • otashm
  • Casual Listener
  • 718 Views
  • 4 replies
  • 0 likes
  • Mac
  • 718 Views
  • 4 replies
  • 0 likes

Sharing has stopped working.

Today I tried to share a track to a friend and I noticed that the sharing dialogs are all blank. What's up?

Screen Shot 2013-05-30 at 12.08.02 PM.png Screen Shot 2013-05-30 at 12.08.02 PM.png
  • Regular
  • Today I tried to share a track to a friend and I noticed that the sharing dialogs are all blank.  What's up?
  • hypnotiza
  • Regular
  • 514 Views
  • 4 replies
  • 0 likes
  • Mac
  • 514 Views
  • 4 replies
  • 0 likes

[Mac] Spotify has some problem

1) With a good connection it stop playing songs, (buffering?)2) too much time to load personal and friends pages.3) no more green indicator to understand which track is active listening an album in its page.Today 1) 2) are happening continuosly.I'll ...

  • Casual Listener
  • 1) With a good connection it stop playing songs, (buffering?) 2) too much time to load personal and friends pages. 3) no more green indicator to understand which track is active listening an album ...
  • Peter__
  • Community Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • Mac
  • 429 Views
  • 1 replies
  • 0 likes

The Joy Formidable "this Ladder is Ours"

The single selection has gone haywire. Clicking on any song brings up a different one. I figured this was an issue on my side or random was on. Did a clean reinstall, no luck, and random IS turned off. Second issue is still only with the same band. T...

  • Newbie
  • The single selection has gone haywire. Clicking on any song brings up a different one. I figured this was an issue on my side or random was on. Did a clean reinstall, no luck, and random IS turned of...
  • 316 Views
  • 0 replies
  • 0 likes
  • Mac
  • 316 Views
  • 0 replies
  • 0 likes

Solved!! [Mac?] Determinate google searches trigger Spotify to start unexpectedly

Description Searching Google for "spotify elapsed hours" (without quotes) causes Spotify client to start and play music from where it was previously paused. A more detailed description, using numbered steps 1. Search google for "spotify elapsed hours...

  • Regular
  • Description Searching Google for "spotify elapsed hours" (without quotes) causes Spotify client to start and play music from where it was previously paused.   A more detailed description, ...
  • StevenR
  • Roadie
  • 2056 Views
  • 10 replies
  • 0 likes
  • Mac
  • 2056 Views
  • 10 replies
  • 0 likes

Moving local files from device to desktop

I had my hard drive crash and lost 900 local files, so now many of my playlist show songs greyed out.. BUT I can still see/play local files from my iphone, how can I move these over from my device to my desktop?

  • Newbie
  • I had my hard drive crash and lost 900 local files, so now many of my playlist show songs greyed out..   BUT I can still see/play local files from my iphone, how can I move these over from m...
  • Peter__
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • Mac
  • 404 Views
  • 1 replies
  • 0 likes

Keep on receiving notifications from playlists I unfollowed

I unfollowed a playlist (3voor12) a long time ago but still receive notifactions in my Mac client. I have followed and unfollowed several times but to no avail. Please help/fix dirk

  • Newbie
  • I unfollowed a playlist (3voor12) a long time ago but still receive notifactions in my Mac client. I have followed and unfollowed several times but to no avail.   Please help/fix   ...
  • Peter__
  • Community Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • Mac
  • 434 Views
  • 1 replies
  • 0 likes

Solved!! Spotify takes 4 minutes to open

hi,since getting the 2 or 3 last versions of spotify, it has been very slow to open. Sometimes I have to reboot. I use Mac OS X 10.6.8. Spotify version 0.8.8.459.Anyone else have this problem?

  • Regular
  • hi, since getting the 2 or 3 last versions of spotify, it has been very slow to open. Sometimes I have to reboot. I use Mac OS X 10.6.8. Spotify version 0.8.8.459. Anyone else have this problem?
  • Joe
  • Community Legend
  • 12895 Views
  • 12 replies
  • 1 likes
  • Mac
  • 12895 Views
  • 12 replies
  • 1 likes

All my Spotify playlist's are gone!!

I see that all my playlists are missing -- I thought it was just a glitch, so I"m just now getting around to posting this. I think the culprit may have been that I tried out the web version on my Chromebook. I had a whole ton of playlists: A totally ...

  • Regular
  • I see that all my playlists are missing -- I thought it was just a glitch, so I"m just now getting around to posting this.   I think the culprit may have been that I tried out the web version ...
  • sgharms
  • Regular
  • 512 Views
  • 2 replies
  • 0 likes
  • Mac
  • 512 Views
  • 2 replies
  • 0 likes

Meshing my library with the spotify library

Is there a way to identify which tracks in my library are not also in the spotify library? I'm just thinking for mobile syncing I can make a playlist of my local files that are not in Spotify.

  • Regular
  • Is there a way to identify which tracks in my library are not also in the spotify library? I'm just thinking for mobile syncing I can make a playlist of my local files that are not in Spotify.
  • Taylor
  • Community Legend
  • 637 Views
  • 1 replies
  • 0 likes
  • Mac
  • 637 Views
  • 1 replies
  • 0 likes

[OSX][Mac] Spotify won't start

Hello everyone. We are aware that, since the latest update, some OS X users are having trouble starting Spotify. We're looking into a solution and will update you in this thread when more information is available.

  • Spotify Legend
  • Hello everyone. We are aware that, since the latest update, some OS X users are having trouble starting Spotify.   We're looking into a solution and will update you in this thread when more ...
  • thedeuce
  • Casual Listener
  • 7249 Views
  • 49 replies
  • 0 likes
  • 7249 Views
  • 49 replies
  • 0 likes

How can I make sure my files play the correct versions?

I couldn't find a similar thread on my topic (also this somewhat applies to both Mac and Android Spotify versions). I have a concert recording of Dave Matthews Band from his Caravan show at The Gorge in September of 2011. (You know those people who g...

  • Newbie
  • I couldn't find a similar thread on my topic (also this somewhat applies to both Mac and Android Spotify versions).   I have a concert recording of Dave Matthews Band from his Caravan show a...
  • 403 Views
  • 0 replies
  • 0 likes
  • Mac
  • 403 Views
  • 0 replies
  • 0 likes

Spotify Apps never work

Hi, the instructions on this site say that to get a spotify app to work, you go to app finder and then just click an app to start using it. This has never worked, I get an error message that says app not installed. Not a single app will load. Am I mi...

  • Casual Listener
  • Hi, the instructions on this site say that to get a spotify app to work, you go to app finder and then just click an app to start using it. This has never worked, I get an error message that says app...
  • Taylor
  • Community Legend
  • 446 Views
  • 1 replies
  • 0 likes
  • Mac
  • 446 Views
  • 1 replies
  • 0 likes