Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4682 Views
  • 1 replies
  • 0 likes
  • 4682 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6769 Views
  • 1 replies
  • 0 likes
  • 6769 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4611 Views
  • 1 replies
  • 3 likes
  • 4611 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 41707 Views
  • 19 replies
  • 1 likes
  • music stops
  • 41707 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166678 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166678 Views
  • 0 replies
  • 35 likes

Superuser Contribution Playback speed not available from Mac Desktop when playing to Amazon Echo.

Family Plan (main account), USA2021 Macbook Pro, OS 12.5.1 I've been listening to podcasts on my macbook pro at 1.2x speed. I just decided to try listening on my Echo. As soon as I switch to listening from my Echo the speed options are gone and it re...

Screen Shot 2022-11-02 at 2.28.15 PM.png Screen Shot 2022-11-02 at 2.28.30 PM.png
  • Music Fan
  • Family Plan (main account), USA 2021 Macbook Pro, OS 12.5.1   I've been listening to podcasts on my macbook pro at 1.2x speed. I just decided to try listening on my Echo. As soon as I sw...
  • Kiril
  • Moderator
  • 666 Views
  • 1 replies
  • 0 likes
  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution Firewall Blocking Spotify Error Code auth:16

PlanFree/PremiumCountryUnited StatesDeviceMacBook Pro, Mid 2012Operating SystemmacOS Mojave My Question or IssueAs I've seen many people posting about here, I too seem to have fallen to the "firewall may be blocking Spotify" problem that many others ...

  • Regular
  • Plan Free/Premium Country United States Device MacBook Pro, Mid 2012 Operating System macOS Mojave   My Question or Issue As I've seen many people posting about here, I too seem to hav...
  • bthrane
  • Casual Listener
  • 82627 Views
  • 51 replies
  • 0 likes
  • 82627 Views
  • 51 replies
  • 0 likes

Solved!! Error Code auth:16 on Mac after logging out. Clean reinstall does nothing

Plan: PremiumUSA DeviceMacbook Pro 2022MacOS Monterrey 12.4 Traveled out of town to attend friends wedding. Signed out and signed in as friend's account since she had playlists set up for the reception. Testing at hotel went great. Downloaded a bunch...

  • Casual Listener
  • Plan: Premium USA   Device Macbook Pro 2022 MacOS Monterrey 12.4   Traveled out of town to attend friends wedding. Signed out and signed in as friend's account since she had pla...
  • JBayudz
  • Composer
  • 705 Views
  • 3 replies
  • 0 likes
  • 705 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify podcast playback issues with silences and pauses

PlanPremiumArgentinaDeviceMacBook Air M1Operating SystemiOS Ventura If happens to me while listening to podcasts on Spotify for Mac (not on iPhone), that when there's a silence such as between words and sentences the audio cuts off and it resume at t...

  • Casual Listener
  • Plan Premium Argentina Device MacBook Air M1 Operating System iOS Ventura   If happens to me while listening to podcasts on Spotify for Mac (not on iPhone), that when there's a silence s...
  • Vasil
  • Moderator
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Search] Asterisk "*" Search in Playlist Crashes Application

There is a bug in Spotify for macOS (Intel) where searching just the "*" symbol in a playlist crashes the page and you have to refresh in the application. Not an urgent bug, but still something that could be fixed in the search engine. An interesting...

  • Newbie
  • There is a bug in Spotify for macOS (Intel) where searching just the "*" symbol in a playlist crashes the page and you have to refresh in the application.   Not an urgent bug, but still someth...
  • Novy
  • Moderator
  • 453 Views
  • 1 replies
  • 0 likes
  • Desktop
    Search
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution autoplays even when autoplay is turned off

Plan: PremiumUSA DevicemacOperating Systemmonterey 12.0.1 i have the autoplay option toggled to off and never had a problem but i updated to spotify 1.1.72.439.gc253025e today and now it's autoplaying after the album ends. i've tried quitting spotify...

  • Regular
  • Plan: Premium USA   Device mac Operating System monterey 12.0.1   i have the autoplay option toggled to off and never had a problem but i updated to spotify 1.1.72.43...
  • robertd1987
  • Visitor
  • 2076 Views
  • 13 replies
  • 1 likes
  • 2076 Views
  • 13 replies
  • 1 likes

Superuser Contribution My crossfade settings aren't working.

I understand that it doesn't work with Spotify Connect but I'm trying to play from my desktop. Directly to this device and still it doesn't work.

  • Visitor
  • I understand that it doesn't work with Spotify Connect but I'm trying to play from my desktop. Directly to this device and still it doesn't work.
  • Lyubka
  • Moderator
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashes when you try to change a playlist cover image

PlanPremiumCountryAustraliaDeviceMacBook Air (early 2014)Operating SystemmacOS Catalina 10.15.1 My Question or IssueWhen I click on a personal playlist's cover image, the "Edit Playlist Details" pop-up window is opened correctly. However, as soon as ...

  • Visitor
  • Plan Premium Country Australia Device MacBook Air (early 2014) Operating System macOS Catalina 10.15.1   My Question or Issue When I click on a personal playlist's cover image, the "Ed...
  • Alex
  • Spotify Legend
  • 6339 Views
  • 14 replies
  • 6 likes
  • 6339 Views
  • 14 replies
  • 6 likes

Superuser Contribution Cannot install Spotify in Mac

MacOS Monterrey, version 12.4Premium, Spain After crashed Spotify in my mac, I cannot install Spotify in my Mac, after following the steps that in the community, Spotify recommends. I delete all the files in Library, searched by "Spotify", and the fo...

  • Newbie
  • MacOS Monterrey, version 12.4 Premium, Spain   After crashed Spotify in my mac, I cannot install Spotify in my Mac, after following the steps that in the community, Spotify recommends. &nbsp...
  • William241
  • Roadie
  • 718 Views
  • 3 replies
  • 0 likes
  • 718 Views
  • 3 replies
  • 0 likes

playlist won't load

One of my playlists won't load on my desktop. It works on my phone.

  • Visitor
  • One of my playlists won't load on my desktop. It works on my phone.
  • William241
  • Roadie
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect

PlanFreeCountryUSADeviceiMac 2017Operating SystemMacOS Monterey 12.6 My Question or IssueFor the past year I've been playing music from the Spotify desktop app to a Bose Smart Soundbar 300 using Spotify Connect. Then yesterday (Oct. 7, 2022) when I a...

  • Regular
  • Plan Free Country USA Device iMac 2017 Operating System MacOS Monterey 12.6   My Question or Issue For the past year I've been playing music from the Spotify desktop app to a Bose Smar...
  • Lyubka
  • Moderator
  • 844 Views
  • 9 replies
  • 0 likes
  • 844 Views
  • 9 replies
  • 0 likes

Mac desktop app 100% CPU usage runningboardd

PlanPremiumCountryChileDeviceMacBook Air (M1, 2020)Operating SystemMacOS Monterey 12.6 My Question or IssueWhen using the spotify mac desktop app, my cpu use often goes to 100%. The process using so many resources is "runningboardd". If I quit Spotif...

  • Newbie
  • Plan Premium Country Chile Device MacBook Air (M1, 2020) Operating System MacOS Monterey 12.6   My Question or Issue When using the spotify mac desktop app, my cpu use often goes to 10...
  • Bittencourt
  • Spotify Star
  • 1034 Views
  • 1 replies
  • 0 likes
  • 1034 Views
  • 1 replies
  • 0 likes

Superuser Contribution whered the friend activity button go that was next to the queue and lyrics?

Instead of going into settings display to completely get rid of and bring back the friends activity side bar, there was a button at the bottom by the queue and lyrics that looked like two silhouettes of people, and it opened and closed the side bar. ...

  • Visitor
  • Instead of going into settings display to completely get rid of and bring back the friends activity side bar, there was a button at the bottom by the queue and lyrics that looked like two silhouettes...
  • AlejaR
  • Moderator
  • 325 Views
  • 1 replies
  • 1 likes
  • 325 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to download a song to a private Spotify playlist that's not on Spotify

I have the Premium plan and was informed that I can include non-Spotify songs on my Playlist so long as it is Private

  • Visitor
  • I have the Premium plan and was informed that I can include non-Spotify songs on my Playlist so long as it is Private
  • Jeremy
  • Spotify Legend
  • 804 Views
  • 1 replies
  • 0 likes
  • 804 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't show the friends activity sidebar

I updated spotify yesterday, and the "show friends activity" button seems to have disappeared. I accidentally closed the friends activity sidebar, and now I can't see how to open it again.Version:Spotify for macOS (Apple Silicon)1.1.96.785.g464c973a

  • Regular
  • I updated spotify yesterday, and the "show friends activity" button seems to have disappeared. I accidentally closed the friends activity sidebar, and now I can't see how to open it again. Version...
  • Jeremy
  • Spotify Legend
  • 513 Views
  • 2 replies
  • 0 likes
  • 513 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desktop (Mac) search not working

Plan - PremiumCountry - UK Device - Macbook Pro (early 2016)Operating System - latest OSX My Question or Issue This has been a problem for me for months now...Whenever I type something into the search bar on the desktop spotify app, there is absolute...

  • Visitor
  •   Plan - Premium Country - UK  Device - Macbook Pro (early 2016) Operating System - latest OSX   My Question or Issue   This has been a problem for me for months...
  • Jimmywick1
  • Regular
  • 4337 Views
  • 13 replies
  • 1 likes
  • broken
    Mac
    not working
    Search
  • 4337 Views
  • 13 replies
  • 1 likes

Superuser Contribution Spotify appears offline while connected to wifi on MacOS Monterey with M1 Pro chip

Hi. I am running spotify on a MacBook Pro 14" (M1PRO CPU) on Mac OS Monterey. App version: Spotify for MacOS (AppleSilicon) 1.1.81.604.gccacfc8c The issue is that while being connected to wifi, the songs are being displayed inactive (gray), like I wa...

  • Casual Listener
  • Hi.    I am running spotify on a MacBook Pro 14" (M1PRO CPU) on Mac OS Monterey. App version: Spotify for MacOS (AppleSilicon) 1.1.81.604.gccacfc8c   The issue is that while b...
  • Jimmywick1
  • Regular
  • 3785 Views
  • 2 replies
  • 2 likes
  • Desktop
    M1 PRO
    Mac
    Monterey
  • 3785 Views
  • 2 replies
  • 2 likes

Superuser Contribution Won't load downloaded playlists or queue when offline

Plan: Premium Country: USA Device(Macbook Pro mid 2014)Operating System(macOS Catalina 10.15.7) My Question or Issue when offline, it won't load my playlists or even my queue after the 1st or 2nd click on a playlist. I've had Spotify for years and ha...

  • Casual Listener
  • Plan: Premium  Country: USA   Device (Macbook Pro mid 2014) Operating System (macOS Catalina 10.15.7)   My Question or Issue   when offline, it won't load my p...
  • Jimmywick1
  • Regular
  • 2789 Views
  • 9 replies
  • 4 likes
  • Offline issues
  • 2789 Views
  • 9 replies
  • 4 likes

Spotify won't resume after pause with bluetooth headphones

I'm unable to resume after i pause the music for a few minutes with my headphones over bluetooth. This issue is 4 years old: https://community.spotify.com/t5/Ongoing-Issues/Spotify-won-t-resume-after-pause-with-bluetooth-headphones/idc-p/5158873 I th...

  • Casual Listener
  • I'm unable to resume after i pause the music for a few minutes with my headphones over bluetooth.   This issue is 4 years old: https://community.spotify.com/t5/Ongoing-Issues/Spotify-won-...
  • LanguidLegend
  • Visitor
  • 686 Views
  • 1 replies
  • 2 likes
  • 686 Views
  • 1 replies
  • 2 likes