Cannot remove Facebook info from account

[ASSSDASAS]

I was attempting to share a link to a song on the Spotify Windows desktop client, but I've run into a very irritating issue.

I didn't use a Facebook account when signing up for Spotify, just an email address. In the share dialog, I entered my Facebook details in order to share the album. I successfully logged into the dialog but didn't proceed when I asked if I want to continue.

Now when signing in with my email - not my Facebook account - it's showing my Facebook name and profile picture. I have tried uninstalling the client and have revoked access to Spotify in my Facebook account, but no matter what I do, I cannot remove this Facebook information.

Any suggestions? It's infuriating.

[MonicaM_Bogota]

Hi, @ASSSDASAS!

Welcome to the Spotify Community.

To unlink your Spotify account from Facebook follow these steps:

1. In the top-right corner of the desktop app, click  > Settings. 
2. Under Social, click DISCONNECT FROM FACEBOOK. 

Let us know if you have any other questions.

Have a nice week 🙂 

[ASSSDASAS]

Hi,

I have already done this without success. I have uninstalled, removed all local data, etc and yet the desktop client is still pulling Facebook data from somewhere. I do not want this data associated with my Spotify account (which isn't a Facebook login).

This is honestly so infuriating.

[TobiasYoung]

Hey @ASSSDASAS,

Try going to app settings on Facebook and scroll down to Spotify, then click the X button.

[ASSSDASAS]

Hi,

Done that already and still no joy. The desktop app is pulling Facebook data from somewhere.

[TobiasYoung]

Hey again!

Do you have two Facebook accounts? If you have another one it may be pulling info from there

[ASSSDASAS]

No, just the one.

[ASSSDASAS]

Any other suggestions? Because if I can't get rid of this information, I want to cancel my subscription.

[TobiasYoung]

@ASSSDASAS,

I would now fill out the contact form on the website to get in touch with them.