Connection lost to Spotify ... song ends

[nedudgi]

I keep having the error message: Unable to play 'xxx' - the connection to Spotify was lost. Of course restaring the router or the PC is not helping. This doesn't seem to be a unique problem - why doesnt Spotify have a topic that REALLY deals with the problem or a helpdesk that could answer.

[Hubo]

Hey @nedudgi! Welcome to the Spotify Community!

That's not cool! Could you reinstall Spotify? Here are some steps that might help with that. 🙂 Let me know how it goes.

Take care!

[nedudgi]

Thanks, but makes no difference.

[Hubo]

Hey @nedudgi!

Hmm, that's not cool! Could you send over a screenshot of what you're seeing? I'll take a closer look. 🙂

Have a nice weekend!