[Desktop] fix the White start

[Grybaz]

When desktop app starts-it's extremaly in white color blinks. That's very uncomfortable and  harmful to the eyes. Fix that, please

[Jeremy]

Hi there @Grybaz,

Thank you for reaching out to the Community.

Can you provide us a screenshot or a screen recording so that we can have a closer look directly from your end?

We'll keep an eye out for your reply.

Take care!

[Grybaz]

As requested

[MafeG]

Hi @Grybaz,

Thank you for keeping in touch. 

It seems like unfortunately, the files weren't attached to your response, could you try again? Just attach the image to your next response to us by using the Insert Photos/Video option in the post editor. This way we can take a closer look at the issue.

We'll be on the lookout. 

[Grybaz]

one more ))

that white screen lasts about 0,5 second but very annoying and harmful for eyes.

[MafeG]

Hi @Grybaz,

Thank you for your reply!

After checking the image we can confirm that is not a normal behavior for the app. However, take into account that depending on the computer's speed to start up certain apps, they may take some seconds longer to load up and cause this. 

You can try running a clean reinstall to check if there's a difference. And if the issue persists, can you confirm the Windows version you're running? 

Keep us posted. 

[Grybaz]

so, problem stil exists, but that white blink is a little shorter. Tried hardware acceleration ON/OFF, also clean reinstall with deleting registry and app data roaming.

Windows version is 10 Pro 21H2.

[Eni]

Hi there @Grybaz, 

Thanks for getting back in touch.

No worries, we can add a few more steps to make sure we've covered all bases.

We suggest that you check your firewall and make sure Spotify is set as an exception.

On another note, would you mind checking if the OS of your PC is up to date?

Keep us posted on how it goes.

[Christian2011]

hello for me the web browse is just completely white and it'll stay like that for ever and wont chage