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Despite being connected to internet, I can't log into my spotify app

Despite being connected to internet, I can't log into my spotify app

My laptop is connected to internet and all my other apps work, but my Spotify wasn't detecting internet (offline mode wasn't on) so I logged out of my account. Now I can't even log back in.
I've checked my wifi settings and everything is fine?
Reply
1 Reply

Hey there,

 

Thanks for reaching out!

Are you receiving any error messages and how does the app look like when you open it?
Make sure you're not using any VPN services and, if you haven't already tried this out, see if performing a complete clean reinstall of the app would make a difference. If you're using a Windows OS, when installing the app anew, you can try the version from the Microsoft app store instead of the one from our website (or vice-versa, depending on which app client you've had on your device initially).

 

Hope this helps! We'll be on the lookout for your reply 🙂

VasilModerator
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