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Diamonds broke Spotify!

Diamonds broke Spotify!

To explain this further, when the ad for Forevermark diamonds appeared my client broke. The ad says it is playing but I hear no audio and the ad does not complete. Instead it stops at 14 of 15 seconds. What is also perplexing is that whenever I change something (volume, playlist, etc...) the ad restarts.

I have tried restarting the client, restarting the computer, and reinstallling spotify. Whenever I open it the Forevermark diamond ad is there, mocking me.

I request asistance. 

I am using the Windows desktop client version 1.0.43.123.g80176796.

Microsoft Surface Pro 3 i7, 8GB of RAM.

Windows 10 Pro Anniversery Update.

 

spotifyproblem.PNG
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3 Replies

Hey @Gurglemuf!

 

That's very strange. Thanks for the info. I've notified the Spotify staff.

Update: The problem seems to have resolved itself. For now.

Hey there @Gurglemuf!

Thank you for letting us know.

 

If this happens again, can you try the steps here for us?

Let us know if a quick reinstall helps.

 

Thanks, and take care 🙂

/M

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