Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Error 802 every time a Rolling Rock Commercial Comes on

Error 802 every time a Rolling Rock Commercial Comes on

Every time a Rolling Rock Commercial comes on, it freezes up Spotify and I have to exit and re-open it to be able to listen to music. I'm really surprised that there is no "repport problem" button. This seems like a simple glitch that they should fix. Any idea how to tell spotify to fix this or tell them that their commercial is loosing them money?

Reply
4 Replies

I'm also having this problem. This is spotify 0.9.12.10.g89b2a4fc on Mac

I have a similar issue just with the McDonalds ad... I have to log out and back in again for Spotify to start working again.

Can confirm, also having this issue.  I can play about 2 songs before an ad comes up and gives me an error 802.  I've reinstalled Spotify, restarted my computer, updated my system - no go.  This is Version 0.9.12.10.g89b2a4fc for Windows 8.1.

I just did the upgrade to 09.13.24.g5dbb3103.  It did the restart process and played fine for about 30-45min.  It stopped with the 802 error with a commercial for Photographer Central qued up, but never plays.  I try to play the next track with it saying it "will play after the commercial message" yet it never starts.  I have to close & reopen it to get it to play.  Just out of curiosity, anyone have this issue and have a paid subscription?  They don't get commercials right?  So, they may not get this error and as a tactic to get more paid subscritions may never get this issue fixed.

Suggested posts