Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 75966 Views
  • 79 replies
  • 27 likes
  • 75966 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nekse
  • Casual Listener
  • 90193 Views
  • 285 replies
  • 22 likes
  • 90193 Views
  • 285 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6478 Views
  • 1 replies
  • 6 likes
  • 6478 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147038 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147038 Views
  • 0 replies
  • 26 likes

Solved!! Hide when Minimized on Taskbar (Windows 8)

Windows 8 - Is the option gone to hide Spotify on the taskbar when minimized?

  • Casual Listener
  • Windows 8 - Is the option gone to hide Spotify on the taskbar when minimized? 
  • stefan0
  • Regular
  • 28257 Views
  • 83 replies
  • 4 likes
  • Windows
  • 28257 Views
  • 83 replies
  • 4 likes

People can't see what I listen to, but I can see them

For some reason my followers cannot see what I've been listening to, even with the option "Share my activity and what I listen to with my followers on Spotify" enabled and Private session disabled. I can always see what the people I'm following are l...

  • Casual Listener
  • For some reason my followers cannot see what I've been listening to, even with the option "Share my activity and what I listen to with my followers on Spotify" enabled and Private session disabled. I...
  • khamerst
  • Newbie
  • 10444 Views
  • 22 replies
  • 1 likes
  • Windows
  • 10444 Views
  • 22 replies
  • 1 likes

Solved!! Spotify behind a https proxy

Hi, At work I am using Spotify connected by a https proxy. It seems Spotify does not like this kind of connection as the following is broken: Browse (only the loading gif shows here) Discover (no images shown) Artist overview page (no images in album...

  • Music Fan
  • Hi,   At work I am using Spotify connected by a https proxy. It seems Spotify does not like this kind of connection as the following is broken:   Browse (only the loading gif show...
  • daaim0
  • Casual Listener
  • 143340 Views
  • 17 replies
  • 1 likes
  • Windows
  • 143340 Views
  • 17 replies
  • 1 likes

Solved!! HELP - Can't Open/Install Apps With Spotify

Hi there. My computer is running on Windows 7 x64. My problem: I want to install the musiXmatch or TuneWiki App for my spotify desktop player. So I got to this page. Now when I click on "Open In Spotify" my sporitfy player pops up and shows me the fo...

Error.jpg
  • Gig Goer
  • Hi there.  My computer is running on Windows 7 x64.   My problem: I want to install the musiXmatch or TuneWiki App for my spotify desktop player. So I got to this page. Now when I cl...
  • hans-jürgen
  • Roadie
  • 6123 Views
  • 6 replies
  • 3 likes
  • Windows
  • 6123 Views
  • 6 replies
  • 3 likes

Solved!! How To Change Destination Folder For Saved Music?

Hi there! Well, at first I'd like to know where spotify stores those songs I made I saved / chose to be available in offline mode. Well, I might have overdone it a bit with saving music. So now my hard disk is full. So now I deleted all songs from th...

  • Gig Goer
  • Hi there!   Well, at first I'd like to know where spotify stores those songs I made I saved / chose to be available in offline mode. Well, I might have overdone it a bit with saving music. S...
  • akorpija
  • Casual Listener
  • 13390 Views
  • 7 replies
  • 0 likes
  • Windows
  • 13390 Views
  • 7 replies
  • 0 likes

Always on top

When I use the Spotify client on Windows 7 Ultimate x64, it seems to be stuck in an 'always on top' mode. I can't Alt-Tab to other applications, or click on them in the taskbar. I have to minimize Spotify first, and then I can do everything else norm...

  • Newbie
  • When I use the Spotify client on Windows 7 Ultimate x64, it seems to be stuck in an 'always on top' mode. I can't Alt-Tab to other applications, or click on them in the taskbar. I have to minimize Sp...
  • edwardoiv
  • Casual Listener
  • 4979 Views
  • 4 replies
  • 1 likes
  • Windows
  • 4979 Views
  • 4 replies
  • 1 likes

Playlist Description?

Hej Ladies, it seems to me that soem Playlist have fancy descriptions - i have just that "with artist a b c d". Where can i change that? Greetings!

  • Casual Listener
  • Hej Ladies,   it seems to me that soem Playlist have fancy descriptions - i have just that "with artist a b c d". Where can i change that?   Greetings!
  • user-removed
  • Not applicable
  • 532 Views
  • 3 replies
  • 2 likes
  • Windows
  • 532 Views
  • 3 replies
  • 2 likes

Friends not showing up in Following

I have a non-Facebook account and I follow a number of friends. I see their activity in my feed (on the right hand side), but when I go to Follow then they are not there. And when I go to Activity, it says: It feels lonely here.

  • Roadie
  • I have a non-Facebook account and I follow a number of friends. I see their activity in my feed (on the right hand side), but when I go to Follow then they are not there. And when I go to Activity, i...
  • Shubhs108
  • Regular
  • 1055 Views
  • 3 replies
  • 0 likes
  • Windows
  • 1055 Views
  • 3 replies
  • 0 likes

Solved!! HELP! Screen blank on main pages, can't search!

Help! I am horribly frustrated and have done everything I can. My spotify just doesnt work. It will not display any image or anything on the search or discover or home pages. That means I have my playlists as they are, and cannot add music to them be...

issue.JPG
  • Casual Listener
  • Help!   I am horribly frustrated and have done everything I can. My spotify just doesnt work. It will not display any image or anything on the search or discover or home pages. That means I ...
  • user-removed
  • Not applicable
  • 2213 Views
  • 4 replies
  • 0 likes
  • Windows
  • 2213 Views
  • 4 replies
  • 0 likes

Radio selection totally blows

Started a Techno radio station and spent the next hour thumbs-downing all the indie/alternative, hobbit soundtrack, lil' john and one republic track that it produced before giving up and re-subbing to pandora.

  • Newbie
  • Started a Techno radio station and spent the next hour thumbs-downing all the indie/alternative, hobbit soundtrack, lil' john and one republic track that it produced before giving up and re-subbing t...
  • drewtang14
  • Casual Listener
  • 600 Views
  • 4 replies
  • 0 likes
  • Windows
  • 600 Views
  • 4 replies
  • 0 likes

Solved!! No Apps / plugins after Update to latest version 1.0.1.805.gd2412973

After updating to the latest version all my plugins are gone, e.g. musicmatch etc. They are just not visible any more. I downloaded the official installer and they were all back again. However the installer is obviously NOT the latest version, becaus...

  • Roadie
  • After updating to the latest version all my plugins are gone, e.g. musicmatch etc. They are just not visible any more. I downloaded the official installer and they were all back again. However the ...
  • hcmc
  • Casual Listener
  • 8806 Views
  • 9 replies
  • 1 likes
  • Windows
  • 8806 Views
  • 9 replies
  • 1 likes

Gapless on google chrome

I can't find anywhere to set up gapless when I use chrome. It works on my other computers tablets and iPhone.

  • Newbie
  • I can't find anywhere to set up gapless when I use chrome. It works on my other computers tablets and iPhone.
  • furdeal
  • Newbie
  • 2806 Views
  • 3 replies
  • 1 likes
  • Windows
  • 2806 Views
  • 3 replies
  • 1 likes

tracks not working

okay so i was listening to spotify free on my pc with my playlist going while doing homework when it stopped playing music so i clicked into the program and it was paused. i pressed play then when it stopped a few seconds into the song again i notice...

  • Casual Listener
  • okay so i was listening to spotify free on my pc with my playlist going while doing homework when it stopped playing music so i clicked into the program and it was paused. i pressed play then when it...
  • ShadowWolf280
  • Casual Listener
  • 750 Views
  • 2 replies
  • 0 likes
  • Windows
  • 750 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Windows player Discovery screen frozen display

Hello! After the recent update, the discovery screen appears to freeze up graphically on my computer. I can still click links that are 'invisible' and even scroll down and things seem to move by (although I don't see any change except that my mouse p...

  • Visitor
  • Hello!   After the recent update, the discovery screen appears to freeze up graphically on my computer. I can still click links that are 'invisible' and even scroll down and things seem to m...
  • zarza87
  • Newbie
  • 28283 Views
  • 68 replies
  • 1 likes
  • Windows
  • 28283 Views
  • 68 replies
  • 1 likes

Solved!! Disable loudness normalization

In the latest update this feature was removed and i'm asking why? I almost immediately noticed the difference. Because now what the loudness compressing is doing, it makes EDM tracks more muddier (lower treble), more loose (lower bass) making them bl...

  • Music Fan
  • In the latest update this feature was removed and i'm asking why?  I almost immediately noticed the difference.   Because now what the loudness compressing is doing, it makes EDM trac...
  • heyspotify
  • Newbie
  • 17181 Views
  • 5 replies
  • 1 likes
  • Windows
  • 17181 Views
  • 5 replies
  • 1 likes

Solved!! No more Library?

I'm not really sure when to post this. My spotify just auto updated to the new look and I noticed there is no Library anymore. This is a bit of a issue since thats what I mainly use to listen to my music because I have a bunch of songs that are not l...

  • Casual Listener
  • I'm not really sure when to post this. My spotify just auto updated to the new look and I noticed there is no Library anymore. This is a bit of a issue since thats what I mainly use to listen to my m...
  • user-removed
  • Not applicable
  • 12183 Views
  • 58 replies
  • 10 likes
  • Windows
  • 12183 Views
  • 58 replies
  • 10 likes

Songs on playlist getting cut off

All of my songs on my playlists suddenly are getting cut off and only playing half the song. How do I stop this from happening?

  • Newbie
  • All of my songs on my playlists suddenly are getting cut off and only playing half the song. How do I stop this from happening?
  • TDanino
  • Newbie
  • 19191 Views
  • 8 replies
  • 4 likes
  • Windows
  • 19191 Views
  • 8 replies
  • 4 likes

Wrong song on pick [BUG]

Picking a song, but the wrong song is played. For an example pick Eminem - Business and instead Eminem - 3 a.m. is playing.

Bug.jpg
  • Regular
  • Picking a song, but the wrong song is played.   For an example pick Eminem - Business and instead Eminem - 3 a.m. is playing.      
  • MattSuda
  • Spotify Star
  • 671 Views
  • 3 replies
  • 0 likes
  • Windows
  • 671 Views
  • 3 replies
  • 0 likes

All songs are being played TWICE AS FAST - speed change??

Hello, couldn't find anything appropriate on the forums yet. I opened Spotify today, just like everytime else, but today, all songs are messed up. Spotify plays them to me with twice the speed as usual. What could I do? Where is the option to edit th...

  • Music Fan
  • Hello,   couldn't find anything appropriate on the forums yet. I opened Spotify today, just like everytime else, but today, all songs are messed up. Spotify plays them to me with twice the...
  • stevenwtomahawk
  • Newbie
  • 11656 Views
  • 4 replies
  • 0 likes
  • Windows
  • 11656 Views
  • 4 replies
  • 0 likes

Solved!! Can't install spotify (Error code 50)

I have no anti-virus running, and turned off all firewalls. But every time I try and install I still get Error code 50 (Unable to install, check internet connectivity or firewalls). Running a wired ethernet connection to my computer running windows 7...

  • Casual Listener
  • I have no anti-virus running, and turned off all firewalls. But every time I try and install I still get Error code 50 (Unable to install, check internet connectivity or firewalls). Running a wired e...
  • J-W-Allen
  • Casual Listener
  • 15289 Views
  • 5 replies
  • 0 likes
  • Windows
  • 15289 Views
  • 5 replies
  • 0 likes