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Frame Rate capped at 60hz

Frame Rate capped at 60hz

Plan

Premium Duo

Country

France

Device

PC, Desktop App

Operating System

Windows 10 64-Bits

 

My Question or Issue 

Hello, since the last interface update it seems that the desktop app has been capped at 60hz.

Animations and scrolling are slow and seem a bit split, I'm pretty sure it's 60hz.

Btw: I have a 165 Hz monitor.

 

Best regards.

Reply
2 Replies

Hi there @Raaandooom! Thanks for posting in the Spotify Community.

Sorry for the late response!

 We'll check if the desktop app has a specific monitor Hz rate. In the meantime, we recommend you follow some troubleshooting to see if you notice any difference:

  • Check if the hardware acceleration is enabled in Settings > Compatibility > Enable hardware acceleration.
  • Clear the cache.
  • Try heading to the app settings and toggle the option Local Files on > toggle off all the sources that appear there > toggle Local Files back off.

Keep me posted on how this goes.
/Mateus

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I have the exact same problem. Especially noticeable when scrolling through spotify.

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