Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Going back to homepage randomly

Going back to homepage randomly

Hello,

 

On windows 10 desktop, Spotify is randomly going back to homepage with and without material acceleration.

 

Thank you.

Reply
5 Replies

Hey @HappyTes, welcome to the Spotify Community!

 

To start, can you let us know what version of Spotify you're using on your desktop?

 

Also, can you check for us if the same behaviour occurs with your account from a different device or the web player?

 

Keep us posted. 

JulianModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

version 1.0.48.103

 

It doesn't happen on another computer with the software or on the same computer with play.spotify.com

 

Thank you.

Thanks for that info, @HappyTes!

 

In this case, could you try to log in to a different account from your device? Also, could you let us know if this started happening after an update or an specific event?

 

Let us know how it goes. 

I always had this problem on this computer.

 

I still get the same bug when using another account.

Thanks for that info @adrienparad

 

Just to check - can you explain to us a little more about the homepage? If possible, can you send us a video or any screenshots? That'd be super helpful. 

 

Hope to hear back from you soon.

Suggested posts