I have been trying to pay for a long time from my personal card, but the application gives me declin

[shamandy7]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Bittencourt]

Hi @shamandy7, thanks for reaching out!

I'll suggest you to verify that your card is registered in the same country as your Spotify account and that has sufficient funds.

Also, confirm that it is enabled for foreign, secure online, and recurring purchases. Ensure your bank or payment provider has your correct details. They may need to verify your identity for security.

If the problem persists, try entering your payment details again in a private/incognito window, or try a different payment method.

You can check or update your payment info on your account page, under Your plan.

Let me know if it helps!