Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Just bought the 3 months of premium for $0.99 deal, not getting Premium

Just bought the 3 months of premium for $0.99 deal, not getting Premium

I bought premium earlier, $0.99 for 3 months. I did not get it, so I cleared the application off my computer, reinstalled, and logges back in, and it still says free. I tried to buy it again, as I thought it was just a glitch, but it didn't come the second time either.

Reply
1 Reply

@naterauba hey there,

 

the quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

 

if you let them know as much as you can about your problem, they can have a look on their end and sort this out ASAP ^-^

 

let me know if you need help with anything else!

Suggested posts