Muffled Playback

[JJLjr]

Plan

Premium

Country

USA

Device

Windows 10 Desktop

My Question or Issue

All of a sudden, the playback on my desktop is muffled and with heavy bass.  I have made no changes to the desktop or Spotify and have the latest Spotify update.  Playback on my iPhone is fine.  Appreciate any assistance as I'm baffled.

[Susan_GP]

Hey there @JJLjr, 

Thanks for getting in touch about this here in the Community. 

Just to confirm, does the same happen with other streaming apps as well on your PC?

On another note, could you let us know if this started happening after a specific event such as an update?

Lastly, does this only happen when you're streaming directly on your PC or when you're using the Connect feature too?

We'll be waiting for your reply.