My gapless playback doesn't work.

[#1]

I activated it but it deactivates itself (in the android and in the windows)

[Vasil]

Hey there,

Thanks for reaching out!

As the Gapless setting is not available in the desktop app's settings, does it toggle itself off in your mobile device after being toggled on? If this is so, does it occur after a specific action or does it toggle itself off all the time, regardless of activity?

As a starting troubleshooting step you can try removing your desktop & mobile app's cached data.
If this doesn't do the trick, see if going for a complete clean reinstall of the app would make a difference.

Hope this helps! We'll be on the lookout for your reply 🙂