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One playlist not showing up

Solved!

One playlist not showing up

Plan

Premium

Country

Singapore

Operating System

Windows 10

 

My Question or Issue

One of my playlists on my desktop app is not showing up... Not sure what the issue is? I didn't notice it till today, but it could be because I only used this playlist again today.

tzexin7chew_0-1626098031638.png

 

The playlist that isn't showing up is the one I titled "Comfort/sad songs" on the side of my page. I'm aware there's the scrolling up and down thing on the side, but I've already tried scrolling down. The playlist isn't there.

 

Reply

Accepted Solutions
Marked as solution

Hi there @tzexin7chew

 

Thanks for reaching out about this here in the Community. 

 

Could you let us know if you can see the playlist you mention in the web player or in a different device?

 

If so, we suggest that you try logging out and the logging back in to check if that makes the difference.

 

If the issue persists after that, we'd recommend performing a clean reinstall of the app on your PC following these specific steps. Make sure to download the app again from the Microsoft Store

 

Let us know how it goes.

EniModerator
Help others find this answer and click "Accept as Solution".
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

View solution in original post

6 Replies
Marked as solution

Hi there @tzexin7chew

 

Thanks for reaching out about this here in the Community. 

 

Could you let us know if you can see the playlist you mention in the web player or in a different device?

 

If so, we suggest that you try logging out and the logging back in to check if that makes the difference.

 

If the issue persists after that, we'd recommend performing a clean reinstall of the app on your PC following these specific steps. Make sure to download the app again from the Microsoft Store

 

Let us know how it goes.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

I tried logging out and in before and it didn't work even after I restarted my laptop...

 

The funny thing is, it suddenly showed up today. I have no idea what happened. Nontheless, I'll try those steps in the future if I encounter the problem again. Thanks! 🙂

Hey @tzexin7chew

 

Fantastic news! Give us a shout if it starts misbehaving again; we're always here to help.

 

Have a great day 🙂

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Hi. I'm having a similar issue. Im using a tablet, one of my playlists isn't showing in the app but it is showing when I use the internet browser. I tried logging out and back in but it didn't help.

Hey @Hi078,

 

Thanks for posting in the Community.

 

Could you share a link to the playlist and post a screenshot where the playlist is visible and one where it is not?

 

Keep us posted,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

 

On iPhone, I can search for and add tracks to my playlist Dank December. But on Spotify app on MacBook Pro, Spotify can't find the playlist when I search for it. BUT it is visible on my public profile. 
what the **bleep**, I just want to add tracks to it from my desktop... 

IMG_2963.PNG
IMG_2965.JPG

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