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Plan
Premium
Country
Norway
Device
iPhone 8 and Windows
My Question or Issue
Hello! When I change my playlists in spotify on my computer, the changes dont occur on my phone - and opposite. SO, when i go to any of my playlists (or other persons playlists that I follow), it has a different number of songs on my phone and on my computer.. It is very annoying cause when i delete songs on my computer, they are still there when i lay my playlist on my phone. An also when I add songs, they are not there on the other device.. I have tried logging out and in, deleting the ap and everything, nothing helps.
Hi there!
I know it sounds simple, but it's often overlooked. Could you try restarting your device? Sorry if this may sound a bit repetitive but if that doesn't help, try a quick clean reinstall of the app following these steps.
I'd also recommend checking for any iOS updates if available or even for your Windows 10 machine. Does this happen if you try another network connection?
If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?
I'll see what I can suggest next!
I'm having a similar problem. The number of songs I have on a playlist is different on my computer and phone. Why is that and how do I fix it?
I have the same problem for quite a while. When I'm adding a song on a PC app it is not showing up on my phone (iOS) app. The same goes the other way around. Why the playlist aren't synchronizing instantaneously? Now I have 2 different playlist with the same name on 2 devices.
Hey folks,
Welcome to the Community and thank you for joining the conversation. Sorry for the late response as we just came across this thread.
@Emma-Grace, the behavior you're mentioning could be related to the settings of your mobile device. We'd recommend checking if you have the option "Show unplayable songs" toggled on. If so, we'd recommend turning it off and seeing if the number of songs changes.
As for @bromex3000, this behavior is commonly caused when you have 2 different accounts logged in on your devices by mistake. Since an account can be created with an email address, a Facebook profile, a Google/Apple account, or even a phone number; we'd recommend logging out from each of your devices and log back in using the same credentials on both.
If the issue persists, it would be great if you could record a short video where we can take a better look. You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).
We'll be on the lookout.
im having the same issue i tested to make sure its the same account because when i change the profile on one it changes for the other vise versa with the name. i logged out and back in but the music i have for my liked list on my computer is 13 while my phone is almost 800. i dont use it on my computer alot but when i do i have to go back and look up songs that are on my phone.
Hi there @unpazzzo,
Thanks for the post.
Can you let us know if you Like a song on your PC, does it appear in the liked songs on your phone? And does playback sync between the devices. If you play a song on the PC do you see the timestamp moving on your phone?
Looking forward to your reply.
i got the same Issue... Songs in my Favorites differ based on the device i use.
My Playlist shows the same amount of songs on the different devices but there alot of songs missing on PC.
The strangest thing is that i cant start the song from my phone when listing to music on my PC, i just recive a popup "Spotify cant play this song right now, unless you got the file on your system" (ruffly translated)... but when i start the song on my phone and change the output device from phone to pc, the song plays on my pc.
But it gets even stranger... i can find the song on my PC, play it and even add it to the favorites and start it from the without issues... but it gets even stranger... the List shows 1 song more on both devices after adding the song again... but the Song added on PC is not shown on my phones playlist... i tried it on the screenshot with the song "moshi moshi"
wth is going on?! 😄
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