Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Since the latest upgrade apparently, my desktop app will randomly switch to my mobile phone. So, while i'm listening on the desktop, the app stops playing on my desktop and starts playing on my phone. This happens even when the phone app is turned off. What is going on here?
Happens to me too! super annoying.
Happens to me as well. It seems to happen when you've been listening to mobile and stop. Then after a while you turn on spotify on desktop and start listening after a few seconds it will switch to mobile.
Spotify????
Crickets...
Today, the damned thing was playing both on desktop and phone! This is soooooo annoying!! No the app on phone was not on. I'm tiring of this. I'm paying for your dev team to fix bugs right??? Other people are also having this issue. Please fix or I will go elsewhere for streaming.
Mine is just stuck on saying it's playing on my phone (which is off, by the way) and it will not allow me to switch
same here...
ARRGH ME TOO! Highly annoying seeing as its happening whilst i'm at work and in meetings.
Same thing happening here. Super annoying when it's happening at work
Me too.
I'm at work trying to listen, and it's evidently playing on my home PC. (I'm sure my cat is rocking out, but there's no one else home) I can't figure out how to make it play in the browser here.
😕
See https://community.spotify.com/t5/Android/Spotify-starts-playing-randomly-on-my-Android-device/m-p/16..., they haven't been able to reproduce the bug but there should be a fix in the upcoming release 8.4.1
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…