First second of song cut off

[61-36-ml]

I've been listening to Spotify for years on my desktop but now I can only listen to 9 seconds of each song but if the marketing lasts 24 hours I can listen to it all!!!

[OscarDC]

Hey @61-36-ml,

Thank you for reaching out to the Community and welcome. We moved your post from the previous thread as it has a different topic, hope you don't mind.

To start investigating this issue and to make sure we have already covered all the basics, would you mind confirming if you've already performed a clean reinstall of the app? If not, we'd recommend following the steps mentioned in this article to see if it makes any difference.

If the issue persists, would you mind trying with a different Wi-Fi connection? If you don't have another one available, you can use a mobile data hotspot to test it. 

Hope this helps. Let us know how it goes.