Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 73237 Views
  • 79 replies
  • 27 likes
  • 73237 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Pansauce
  • Casual Listener
  • 88496 Views
  • 283 replies
  • 22 likes
  • 88496 Views
  • 283 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6360 Views
  • 1 replies
  • 6 likes
  • 6360 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146814 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146814 Views
  • 0 replies
  • 26 likes

Superuser Contribution Unable to dislike any song

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueI am a new user on my family plan. When songs are being played automatically and I don't like one, there is no way for me to say that I do not like the song and do not want to...

  • Visitor
  • Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue I am a new user on my family plan.  When songs are being played automatically and I don't like...
  • le3e31
  • Newbie
  • 130 Views
  • 3 replies
  • 1 likes
  • 130 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution empty song in queue when dragging from now playing

PlanPremiumCountryNetherlandsDeviceGeneric desktop & laptopOperating SystemWindows 11 My Question or IssueWhen I drag the currently playing song into the queue below it, the queue interface refreshes, but the song is not added in the interface. Howev...

  • Casual Listener
  • Plan Premium Country Netherlands Device Generic desktop & laptop Operating System Windows 11   My Question or Issue When I drag the currently playing song into the queue below it, ...
  • Erie_1
  • Casual Listener
  • 94 Views
  • 2 replies
  • 0 likes
  • 94 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant Uninstall Spotify

Cant find Spotify in appdata, control panel, the app isn't opening up.I saw the other post about the same problem but I couldn't follow the solution because it is not there in control panelPlanFreeCountryIndia Device(Asus tuf f15)Operating System( Wi...

  • Visitor
  • Cant find Spotify in appdata, control panel, the app isn't opening up. I saw the other post about the same problem but I couldn't follow the solution because it is not there in control panel Plan ...
  • Ivelina
  • Moderator
  • 1524 Views
  • 25 replies
  • 0 likes
  • 1524 Views
  • 25 replies
  • 0 likes

Solved!! Spotify cannot play this right now, but works fine with different outputs

About a week ago, my spotify no longer plays through my headset. It works fine through the speakers and even when i use the headset without the mic, but as soon as i use a splitter it no longer works. Ive tried reinstalling spotify, making sure spoti...

  • Casual Listener
  • About a week ago, my spotify no longer plays through my headset. It works fine through the speakers and even when i use the headset without the mic, but as soon as i use a splitter it no longer works...
  • Kid23lopez
  • Newbie
  • 88 Views
  • 2 replies
  • 1 likes
  • 88 Views
  • 2 replies
  • 1 likes

Superuser Contribution I don't see one specific person in my friends activity

I don't see one specific person in my friends activity even though I don't have them blocked, we both use facebook, and we follow each other. I've already done the following and nothing...- restarted the device- I logged out and logged in- reinstalle...

  • Visitor
  • I don't see one specific person in my friends activity even though I don't have them blocked, we both use facebook, and we follow each other. I've already done the following and nothing... - resta...
  • dimikourou
  • Newbie
  • 431 Views
  • 4 replies
  • 0 likes
  • 431 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Desktop App Not Playing

PlanPremiumCountryCanadaDevicePCOperating SystemWindows My Question or IssueSo this started this morning, but my spotify desktop app won't play anything. I can search music just fine, and if I hit play it will show progress on the song, but no audio ...

  • Casual Listener
  • Plan Premium Country Canada Device PC Operating System Windows   My Question or Issue So this started this morning, but my spotify desktop app won't play anything.  I can search m...
  • Charles66
  • Visitor
  • 23361 Views
  • 14 replies
  • 1 likes
  • 23361 Views
  • 14 replies
  • 1 likes

Superuser Contribution Ads are still too loud - Using Spotify is damaging to hearing

Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music?Everyone reading this has likely noticed that you can have your volume (either on your desktop or the app) set very low and the BA...

  • Casual Listener
  • Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music? Everyone reading this has likely noticed that you can have your volume (eit...
  • Ferolie
  • Casual Listener
  • 3159 Views
  • 4 replies
  • 10 likes
  • 3159 Views
  • 4 replies
  • 10 likes

Solved!!Superuser Contribution Can't login at desktop ( windows 8.1 pro) but i can at web

PlanFree/PremiumCountryGreeceDevicePCOperating System(iOS 10, Android Oreo, Windows 10,etc.)windows 8.1 pro 64My Question or IssueLast days was trying to login at the Desktop Spotify program but i got this :The username or password is incorrect. (Err...

  • Casual Listener
  • Plan Free/Premium Country Greece Device PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) windows 8.1 pro 64 My Question or Issue Last days was trying to login at the Desktop...
  • dagi10
  • Visitor
  • 519 Views
  • 3 replies
  • 0 likes
  • 519 Views
  • 3 replies
  • 0 likes

Superuser Contribution Web Player Sound Quality Bad/Terrible

I'm listening to Spotify for the Web in Chrome on my Lenovo Thinkpad running Windows 10, and the sound quality is terrible - almost like I'm listening to a recording from a flip phone from 2002. This problem exists specifically for my JBL Tune 770NC ...

  • Newbie
  • I'm listening to Spotify for the Web in Chrome on my Lenovo Thinkpad running Windows 10, and the sound quality is terrible - almost like I'm listening to a recording from a flip phone from 2002. &nb...
  • Joan
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does my computer crash when I open the Spotify web player?

When I try to open the Spotify web player by running open.spotify.com, my computer just turns off immediately. Web browser is Google Chrome and my computer's OS is Windows 11.

  • Casual Listener
  • When I try to open the Spotify web player by running open.spotify.com, my computer just turns off immediately. Web browser is Google Chrome and my computer's OS is Windows 11.
  • Dessi
  • Moderator
  • 3497 Views
  • 16 replies
  • 0 likes
  • 3497 Views
  • 16 replies
  • 0 likes

Superuser Contribution Spotify Canvas is not working on my desktop app

Hello.My Spotify on desktop (windows 11) is not working properly. I cannot seem to use the canvas function on my laptop. I've checked the settings and the canvas option is there, however it is greyed out and I cannot toggle it on or off. What is weir...

ishishk_0-1729107272254.png
  • Casual Listener
  • Hello. My Spotify on desktop (windows 11) is not working properly. I cannot seem to use the canvas function on my laptop. I've checked the settings and the canvas option is there, however it is grey...
  • Mingyun
  • Casual Listener
  • 1107 Views
  • 5 replies
  • 1 likes
  • 1107 Views
  • 5 replies
  • 1 likes

Superuser Contribution Local files option doesn't appear in my settings/privacy list

I want to be able to see the local music files on my hard drive in my Spotify account but my settings/privacy list no longer shows the local files option and one track I linked into the account a few days ago is now greyed out.

  • Casual Listener
  • I want to be able to see the local music files on my hard drive in my Spotify account but my settings/privacy list no longer shows the local files option and one track I linked into the account a few...
  • Eni
  • Moderator
  • 1197 Views
  • 6 replies
  • 0 likes
  • 1197 Views
  • 6 replies
  • 0 likes

Superuser Contribution Serious Audio Stuttering/Glitching

Windows 11 PC, latest update (as of 21/01/2023) Hi all, I've been having quite a significant issue with the Spotify desktop app in the last few days.My audio is stuttering/glitching/making strange sounds while listening to music or podcasts, however ...

  • Casual Listener
  • Windows 11 PC, latest update (as of 21/01/2023)     Hi all,   I've been having quite a significant issue with the Spotify desktop app in the last few days. My audio is stuttering...
  • bbobb98
  • Visitor
  • 11798 Views
  • 17 replies
  • 3 likes
  • 11798 Views
  • 17 replies
  • 3 likes

Solved!!Superuser Contribution Volume control not working

Since about a week ago, i've had constant problems with the volume settings on spotify - at first, the songs randomly went on max volume for a few seconds, and then came back to normal, but now the volume slider completely stopped working. I can move...

  • Casual Listener
  • Since about a week ago, i've had constant problems with the volume settings on spotify - at first, the songs randomly went on max volume for a few seconds, and then came back to normal, but now the v...
  • Themicrowavetaco
  • Newbie
  • 1648 Views
  • 13 replies
  • 0 likes
  • 1648 Views
  • 13 replies
  • 0 likes

Superuser Contribution can't shuffle my queue (new or existing)

I have a problem with the Shuffle function. Spotify 1.0.28.87 on Windows 10. My problem is that I have a queue that I want to shuffle, eg. I'm adding some random albums to my queue that I would like to listen to today. Then I hit the shuffle button, ...

  • Casual Listener
  • I have a problem with the Shuffle function.  Spotify 1.0.28.87 on Windows 10.    My problem is that I have a queue that I want to shuffle, eg. I'm adding some random albums to ...
  • jamie197
  • Visitor
  • 38309 Views
  • 42 replies
  • 24 likes
  • Windows
  • 38309 Views
  • 42 replies
  • 24 likes

Superuser Contribution Only Filter in Your Library is for Playlists

I have installed the Windows desktop app and I cannot see anything in the Your Library section except for Playlists. The only available filter is also for Playlists. When I try and view any of these playlists, there are no songs displayed in any of t...

  • Casual Listener
  • I have installed the Windows desktop app and I cannot see anything in the Your Library section except for Playlists. The only available filter is also for Playlists. When I try and view any of these ...
  • Vasil
  • Moderator
  • 68 Views
  • 1 replies
  • 0 likes
  • 68 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops whenever Windows plays a notification sound

G'Day from Australia, I use Spotify on my Windows laptop and it stops playing whenever Windows gives a notification (e.g. it plays a ping and gives a message when I receive email). Has anyone else come across this problem and found a fix for it? I ha...

  • Newbie
  • G'Day from Australia,   I use Spotify on my Windows laptop and it stops playing whenever Windows gives a notification (e.g. it plays a ping and gives a message when I receive email). Has anyon...
  • sc00ber1
  • Casual Listener
  • 178 Views
  • 2 replies
  • 1 likes
  • 178 Views
  • 2 replies
  • 1 likes

Superuser Contribution Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar.   Together, the individually customiz...
  • Pansauce
  • Casual Listener
  • 88496 Views
  • 283 replies
  • 22 likes
  • 88496 Views
  • 283 replies
  • 22 likes

Superuser Contribution Suddenly have poor audio quality on Spotify Desktop

PlanPremiumCountryNetherlandsDeviceHP Pavilion G6 (Purchased in 2012; HDD replaced with SSD a few years back)Intel(R) Core(TM) **bleep** GHz6.00 GB RAMOperating SystemWindows 10 HomeMy Question or IssueSpotify Desktop has suddenly started working rea...

  • Music Fan
  • Plan Premium Country Netherlands Device HP Pavilion G6 (Purchased in 2012; HDD replaced with SSD a few years back) Intel(R) Core(TM) **bleep** GHz 6.00 GB RAM Operating System Windows 1...
  • christinegdt
  • Newbie
  • 20641 Views
  • 46 replies
  • 7 likes
  • 20641 Views
  • 46 replies
  • 7 likes

Solved!!Superuser Contribution Desktop app closing immediately

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify desktop app is closing immediately after login on Windows 10. This occurs when opening the application after installation and login with the window sho...

  • Music Fan
  • Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue The Spotify desktop app is closing immediately after login on Windows 10. This occurs w...
  • OscarDC
  • Moderator
  • 1234 Views
  • 17 replies
  • 0 likes
  • 1234 Views
  • 17 replies
  • 0 likes