Slow playback speed on Windows 11

[br0valtine]

Plan

Premium

Country

USA

Device

PC

Operating System

Windows 11

My Question or Issue

Songs are playing noticeably slower. Tempo is off and sounds like the playback speed is just slightly off. Issue started today. PC is connected via WiFi and internet speed has not changed.

[AlejaR]

Hey @br0valtine,

Thanks for posting in the Community and welcome.

This is very odd behavior indeed. Just to confirm, have you tried reinstalling the app on the affected device? If you haven't, we'd suggest you give it a try. By doing that, the app can be up-to-date, and you can make sure the cache is not leading to this inconvenience. You can see the steps for a clean reinstall here.

If the above doesn't do the trick, would you mind checking if the same happens when opening the web player and playing something from there? It'd be awesome if you could check.

Just to confirm, do you notice if this is happening from another computer? If not sure, it'd be awesome if you could check. You can ask the computer of a relative or a friend to open your account and check.

Lastly, did you notice if this started to happen after a specific event such as an OS update? If yes, please send us the details.

Keep us in the loop!