Smart shuffle behaves strange on some playlists

[Noguri]

None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

Slovakia

Device

Dell Inspiron

Operating System

Windows 10

My Question or Issue

I have encountered a strange behavior in My computer. When I have turned on on some playlists smart shuffle, It behaves like normal shuffle, but without any addition. I don't know, if count of track can influence It or no.

Thank You.

Marco Oros

[Joan]

Hi there @Noguri,

Thanks for reaching out. Do you mean that regardless if you're on Smart Shuffle or regular shuffle, no recommendations are added and only the songs in the playlist itself play? On what playlists have you noticed this? Does this also happen on other devices or on the webplayer? Test that if you haven't already and let us know so we can look into this.

Keep us posted.

[Noguri]

I have noticed this problems also on My Android device. It can be, because I have six tracks? I have those tracks in various genres. But now I have noticed after couple of days on My Windows computer, that new tracks are added to the smart shuffle. I don't know, why. I've added those compositions I think two days a go and I've forgot to look at evening yesterday. So maybe those tracks can be from the evening.

[MihailY]

Hey @Noguri,

Can you please send us screenshots illustrating how things look on your end so we can better understand the issue?

Thanks!

[Noguri · Accepted solution]

It'll be difficult to me, since I am blind.

But suddenly, I haven't such problems anymore. I don't know, why.