Spotify keeps crashing my computer! :(

[JosiasH]

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:((((

It worked ok until it automatically reinstalled a fews days ago.

[MichaelJerzak]

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@JosiasH wrote:

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:((((

It worked ok until it automatically reinstalled a fews days ago.

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Welcome to the Community! have you tried a clean reinstallation?

[Joe]

Also, it could be another app causing the crash so it's well worth checking your event log to see if anything else could be causing the problem.

[JosiasH]

Thank you for your advice!

Did a clean reinstall, still crashing my pc. 

It crashes my computer with or without other softwares running at the same time.

I guess the best is to stop using spotify.

[phinhead]

I am having the same problem...Spotify wanted to restart...so I restarted it.  After the restart...it rebooted my computer.  I uninstalled Spotify, and when i attempted to reinstall...it crashed my computer again.  I'm guessing there is a bug somewhere.  I'll give it a couple of days and try it again this weekend.   Maybe the problem will be fixed by then.  Running Windows 7.

[Peter__]

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@phinhead wrote:

I am having the same problem...Spotify wanted to restart...so I restarted it.  After the restart...it rebooted my computer.  I uninstalled Spotify, and when i attempted to reinstall...it crashed my computer again.  I'm guessing there is a bug somewhere.  I'll give it a couple of days and try it again this weekend.   Maybe the problem will be fixed by then.  Running Windows 7.

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Are you getting an error code when it crashes? Is it crashing windows to blue screen? 

[phinhead]

All is good now!  Thanks!

[JosiasH]

I did a windows update and is working fine now.

[Peter__]

Thanks for reporting back guys! 🙂
If it starts happening again, let us know.

[NathanVeenstra]

OK, so here we go. I have had some issues with my PC also after it was upgraded to Windows 7 64-bit. From time to time it crashed, causing a situation where I can only do a hard reset or shutdown

.

When I started to pay attention, I found out it happened when I was using the Spotify app on my desktop. Even more detailed: the crash happens each time after about 5 minutes. 

I tried other music services I have on my PC, like iTunes and Sonos and they don't cause any similar problems, so I was relieved to find more issues like this when I googled it. Then again: most people experienced this until about a year ago and I am still experiencing this issue.

Bottom line: I would conclude that the Spotify desktop app causes Windows 7 64-bit PC's to crash. I hope you can find a solution!

[ciprianaleme]

I have the same problem with my 64-bit Windows 10. And spotify web player causes the system to lag.

[CopiedUserName]

Im having the same problem. Except everytime i launch it, for 15 seconds i cant listen to anything, then it completely ices my pc forcing me to do a hard reset. I dont know whats causing this, but it never did this before. Any help would be appreciated.

[CopiedUserName]

also, even the web version seems to do it too